Fail to update new version

Community Beginner ,
Dec 10, 2020

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Hi, I failed to update the new version of Photoshop. I get this message:

thomasj81247616_0-1607626891279.png

I read in the support that I should rename or delete an already existing file. I have search for this files: 

ETRD05C.tmp, ETR2E96.tmp, ETR2F53.tmp

I don't find them. Any suggestion how to solve the problem?

Kind regards

Thomas

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Import and export, Problem or error, Windows

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Fail to update new version

Community Beginner ,
Dec 10, 2020

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Copied

Hi, I failed to update the new version of Photoshop. I get this message:

thomasj81247616_0-1607626891279.png

I read in the support that I should rename or delete an already existing file. I have search for this files: 

ETRD05C.tmp, ETR2E96.tmp, ETR2F53.tmp

I don't find them. Any suggestion how to solve the problem?

Kind regards

Thomas

TOPICS
Import and export, Problem or error, Windows

Views

25

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 10, 2020 0
Community Beginner ,
Dec 10, 2020

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It is Error code: 145

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Dec 10, 2020 0