Failure to install a plugin in Photoshop with a .ccx file

[#1]

Hi all,

I am unable to install the Gradiate plugin into Photoshop 22.01. I've been instructed to double click the .ccx file but that's not working - the plugin installer just flashes on the screen very quickly then disappears and no installation occurs.

My creative cloud app is up to date and I am working on a Mac running OS Big Sur 11.01.

Any ideas?

Thanks!

Holly

[#2]

Hi all,

I am unable to install the Gradiate plugin into Photoshop 22.01. I've been instructed to double click the .ccx file but that's not working - the plugin installer just flashes on the screen very quickly then disappears and no installation occurs.

My creative cloud app is up to date and I am working on a Mac running OS Big Sur 11.01.

Any ideas?

Thanks!

Holly

[#3]

I have the same problem. have you managed to resolve it yet?

[#4]

Yes! The problem was that I had moved the .ccx file away from the desktop into another folder.