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File Info window for new or old photos does not open

New Here ,
Nov 09, 2020

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The "file info" tool which I use to enter captions and embed them in the photo file just ceased working. It was working earlier today. When I click on it now I get nothing, not even the camera data etc. I am working with the most recent Adobe Photoshop version via Cloud (21.2.2).  I have now rebooted my computer and I have the same problem (with old or new photos). I am working with Mojave 10.14.6 on a MAC platform.

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File Info window for new or old photos does not open

New Here ,
Nov 09, 2020

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The "file info" tool which I use to enter captions and embed them in the photo file just ceased working. It was working earlier today. When I click on it now I get nothing, not even the camera data etc. I am working with the most recent Adobe Photoshop version via Cloud (21.2.2).  I have now rebooted my computer and I have the same problem (with old or new photos). I am working with Mojave 10.14.6 on a MAC platform.

TOPICS
Problem or error

Views

14

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Translate

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 09, 2020 0
New Here ,
Nov 10, 2020

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Has anyone else encountered this problem?

 

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Nov 10, 2020 0