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File not saving as jpeg but a copy of psd

Community Beginner ,
Jan 30, 2018

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I am trying to save one of my files as a jpeg and it keeps saving it as a copy in psd format. I've never had this problem before and not sure how to fix it. I'm using CS6. Please help!

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File not saving as jpeg but a copy of psd

Community Beginner ,
Jan 30, 2018

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I am trying to save one of my files as a jpeg and it keeps saving it as a copy in psd format. I've never had this problem before and not sure how to fix it. I'm using CS6. Please help!

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Adobe Community Professional ,
Jan 30, 2018

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How are saving the file - are you using save as?

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Community Beginner ,
Jan 30, 2018

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Yes. Save as.

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Adobe Community Professional ,
Jan 30, 2018

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Hello, let's see if I can help somehow from the little we know

Every time a format is not available in the Save As dialog, that format that you are requiring is invalid for the file you are working with.

Now, a version around CS5 would not show jpg as an option if the image you are using is a 16-bit image. You are on CS6 but what do I know? I give it a try. May that be a 16-bit image? Might that be the issue? An 8-bit image in RGB or CMYK would be saved with no issues as a jpg.

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Community Beginner ,
Jan 30, 2018

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Yes, I am working in CS6 and saving in 8-bit CMYK. I save this way all the time and have never had an issue until last week?! Not sure if a setting or something got changed?

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Adobe Community Professional ,
Jan 30, 2018

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Do you have multiple layers?  If so, try flattening your image prior to doing the Save-As.

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Adobe Community Professional ,
Jan 30, 2018

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josephlavine  wrote

Do you have multiple layers?  If so, try flattening your image prior to doing the Save-As.

I have Flatten Image tagged on to an Action I use for bulk edits.  Where as Merge Layers will still leave Photoshop wanting to save as PSD, TIF or PDF, Flatten Image lets you simply use Ctrl s, and it will default to JPG.

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Community Beginner ,
Jan 30, 2018

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If I flatten it won't I be unable to go back and make changes? I save it this way for drafts and such to send to people.

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Adobe Community Professional ,
Jan 30, 2018

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Hi

Jpeg does not support layers.

Save the master as a PSD then Export a copy as a jpeg using Export>Export As or Export>Save for Web. That copy will not contain layers but your master PSD will.

Edit :Sorry, I just realised you are using CS6 so Export>Export As is not available, but Save As and Save for Web are. The principles of saving a master as PSD and copies as jpeg remain

Dave

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Adobe Community Professional ,
Feb 01, 2018

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Yes, if you save your file after you flatten it you lose your layers. Try making a duplicate with merged layers and saving that one - then you don't have to worry about accidentally saving your original file. 2018-02-01_09-20-46.jpeg2018-02-01_09-20-51.jpeg

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Adobe Community Professional ,
Jan 30, 2018

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My, we've had this question a lot recently, this must be the fifth in a week...

Here's the thing, Wendy: Jpeg is an extremely basic and limited file format. All it accepts is a flat, 8-bit array of pixels, that's it. Anything beyond that is no go - no 16-bit, transparency, layers, alpha channels, and so on. The jpeg format just doesn't know what to do with that.

So Photoshop saves out a copy that conforms to the jpeg spec - a flat 8-bit file, no extras. All the rest is thrown away.

But that means you still have the original file open. Photoshop doesn't throw away data without asking. The copy is saved out, but what do you want to do with the original full data? The only way to save that is usually as PSD or TIFF. That's what you're seeing.

In a way it was simpler pre CS6. Then jpeg simply wouldn't be an option.

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Community Beginner ,
Oct 10, 2019

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I'm also having a problem with Jpgs, ive just updated my system software and after re opening Photoshop and trying to save to jpg its doing something really odd....My artwork is flattened and is in 16bit RGB which is normal, select jpeg format, go through the usual settings/size hit save and its still saving as a psd file even though ive saved it as a jpg. if i try to open the now saved psd file it won't open, but if i manually replace the .psd to .jpg it will open. so i dont understand why its not saving as a jpg now? any suggestions?

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New Here ,
Oct 10, 2019

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I am having the same issue. I found on Adobe's help site (link below) that it is a file extension issue and is being worked on. For the time being, you have to manually change the extension to match the file type.

https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-catalina.html

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New Here ,
Oct 10, 2019

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New Here ,
Oct 12, 2019

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Ugh. I'm having this SAME issue as well. It's so frustrating. I also found that, even when I saved as a PSD it said "unable to read". I just tried adding on the .jpg and it did work! I hope they fix this soon!

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New Here ,
Oct 22, 2019

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I am having the same issue after updating to the Catalina platform. I'm having to take all of my files into LR and convert to jpg so I can upload to my client viewing system. So frustrating!!

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New Here ,
Oct 24, 2019

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same thing happen after i take update to catalina platform.. please help me 

 

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