Fixed: Can't Edit Text/Type tool problems with Photoshop 22.0

Explorer ,
Oct 20, 2020

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So I got the Photoshop update this morning, and the type tool is having issues. When I click in a text frame, it doesn't show the frame and I can't highlight the text. I can still edit the text, but there's no visual indicator of where the cursor is, where the frame is, etc.

 

Anyone else having this issue, and is there any kind of fix? I have to use text frequently in the graphics I create, and not being able to see where I'm working is going to be a pain.

 

[Moderator Note: Updated title, PS-57130]

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Bug, Performance, Problem or error, Windows

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1 Correct Answer

Adobe Employee , Nov 17, 2020
Mohit Goyal Adobe Employee , Nov 17, 2020
Hi all,   We're happy to announce the release of Photoshop 22.0.1 that should resolve this issue.   This update includes fixes to some of the top users reported issues. Check out the list of all fixed issues here: https://helpx.adobe.com/photoshop/kb/fixed-issues.html   To update Photoshop to 22.0.1, click "Update" in the Creative Cloud desktop app next to Photoshop.  For help with updating, see Update Creative Cloud apps.   Let us know how it goes.   Thanks, Mohit

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Adobe Employee ,
Oct 20, 2020

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Hi Jonlin Creative,

 

Sorry about text editing not working for you in Photoshop. Have a few questions and suggestions for you:

Let us know if any of these suggestions help out.

Regards,

Pete

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Explorer ,
Oct 20, 2020

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Hi Pete.Green,

In answer to your questions:

  • I'm using Windows 10
  • The type tool appears to work properly in a new document.
  • Restarting Photoshop didn't help, nor did restarting my computer.
  • Resetting preferences didn't fix it.

So it's basically a problem with existing files, and none of the easy fixes work. 🙂

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Explorer ,
Oct 20, 2020

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I just found another tidbit of information.

The problem comes up when using the type tool on a CMYK file. So if I create a new document in CMYK, the type tool doesn't work. If I create a new document in RGB, it does.

Unfortunately, essentially all of my files are CMYK.

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Adobe Employee ,
Oct 20, 2020

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Hi Jonlin, 

 

Thanks for providing more info. This does seem to affect CMYK images, and one suggestion is to try disabling the video card (GPU) aceleration and then see if you get text edit function back in your CMYK docs. 

 

See Disable the GPU to quickly narrow down the issue

 

Let me know how that goes for you.

Regards,

Pete

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Explorer ,
Oct 20, 2020

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Okay, that solved the issue, but of course noticeably decreased Photoshop's performance. I'll look at the troubleshooting tips in that link you shared and see how that works. I just got this computer a few weeks ago, so it should be fairly up to date, but I'll look into it.

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Adobe Employee ,
Oct 20, 2020

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Sounds good, if it's a newer machine, you might be best served with a GPU driver update (Go directly to NVIDIA or AMD's page for the latest driver).

 

Alternatively, if your system has TWO GPUs in it (Intel and other discrete card), you may want to disable the onboard card. See Step 7 of the troubleshooting steps at the above article for this.

 

Let me know how either of those steps serve you.

Regards,

Pete

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Explorer ,
Oct 20, 2020

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I updated my driver from NVIDIA and it's still not working correctly. The driver was just released today, so that's about as up-to-date as you can get. 🙂

 

Any other suggestions?

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Explorer ,
Oct 20, 2020

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I keep learning more and more about the problem as I work. It also depends on zoom level. If I click in a text frame and start zooming in, the text box with the handles, etc. starts showing up, and I can see it if I highlight the text.

 

I don't know if that info helps, but it's interesting at least.

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Contributor ,
Oct 20, 2020

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This sounds like a problem that started with PS 2019 and affected the cursor in general not appearing when working in a CMYK file. I would have thought that would have been fixed by now, but maybe not. Suggest that before you open your CMYK file, make a RGB file and open it (can be blank, just as long as it's an RGB file). Then switch over to your CMYK file. Hopefully it will work for you at that point.

 

Glenn

Glenn

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Explorer ,
Oct 20, 2020

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Thanks for the suggestion, Glenn. Unfortunately, that's not working for me.

 

I never had this issue until today's update. If others had it in previous versions, it wasn't affecting me until today.

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Community Beginner ,
Oct 21, 2020

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Same here. Can't see the cursor and the textblock frame.

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Community Beginner ,
Oct 21, 2020

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I am using NVIDIA GeForce GTX 1050 Ti. Deactivating GPU shows the frames and cursor.

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Community Beginner ,
Oct 21, 2020

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I am also having this issue with the latest release. My computer uses a GTX 970. As stated above, switching from CMYK to RGB seems to solve it. I am currently redownloading the older version until this is fixed.

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Explorer ,
Oct 21, 2020

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For whatever it's worth, my computer uses an NVIDIA GeForce GTX 1650 (notebook).

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New Here ,
Nov 10, 2020

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Same issue in Mac OS, switching from CMYK to RGB did "fix" it. 

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Participant ,
Oct 21, 2020

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  • I'm having the same problem. https://community.adobe.com/t5/photoshop/editing-text-is-impossible-in-the-october-2020-release/td-p...
  • Which version of Windows are you using? Win 10 ver 20H2
  • Can you let us know if it works for you in a new document? Same problem.
  • Are you able to create a new document and add Type layers? Same problem.
  • Does restarting Photoshop, or your computer help? Neither helped. I also uninstalled and reinstalled Photoshop.
  • For strange behavior like this, it can be helpful to reset the Photoshop preferences. Problem persists.
  • I have disabled the GPU, closed PS, and reopened. This corrected the problem.

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New Here ,
Oct 21, 2020

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solution; NORMALEkran Alıntısı.PNG

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Explorer ,
Oct 21, 2020

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I tried that and unfortunately it didn't fix the problem.

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Community Beginner ,
Oct 21, 2020

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Same

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New Here ,
Oct 25, 2020

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Same situation.

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Participant ,
Oct 21, 2020

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I re-enabled GPU, set the mode to "normal", and that seems to have resolved the problem. Thanks!

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New Here ,
Nov 06, 2020

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Thanks, this worked for me on a Windows desktop machine.

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New Here ,
Nov 09, 2020

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I think that may have fixed mine on a Windows 10 machine. Thanks man.

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Adobe Employee ,
Oct 20, 2020

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Hi EACosta,

 

Would you mind going to the Preferences for Photoshop, then Performance and disable the option to Use Graphics Processor. Once done, quit and relaunch Photoshop to check if it helps.

If it helps, you can check: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html#GPUandgraphicsdrivertrouble...

 

Let us know how it goes!

Regards,

Nikunj

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