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Fixed: Photoshop 22.0 crash and freeze while using Neural filters

Community Beginner ,
Oct 21, 2020

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I have a decent processor (AMD Ryzen 5 2600X Six-Core Processor 3.60 GHz) and RAM (32 GB RAM) on my system even though the new Adobe Photoshop 2021 crashes every time I try to launch Neural Filters. Seems like a totally failed version of Photoshop.

 

{Moderator Note: Edited the thread title}

Hi all,

 

We're happy to announce the release of Photoshop 22.0.1 that should resolve this issue.

 

This update includes fixes to some of the top users reported issues. Check out the list of all fixed issues here: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

 

To update Photoshop to 22.0.1, click "Update" in the Creative Cloud desktop app next to Photoshop. 

For help with updating, see Update Creative Cloud apps.

 

Let us know how it goes.

 

Thanks,

Mohit

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Fixed: Photoshop 22.0 crash and freeze while using Neural filters

Community Beginner ,
Oct 21, 2020

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I have a decent processor (AMD Ryzen 5 2600X Six-Core Processor 3.60 GHz) and RAM (32 GB RAM) on my system even though the new Adobe Photoshop 2021 crashes every time I try to launch Neural Filters. Seems like a totally failed version of Photoshop.

 

{Moderator Note: Edited the thread title}

Hi all,

 

We're happy to announce the release of Photoshop 22.0.1 that should resolve this issue.

 

This update includes fixes to some of the top users reported issues. Check out the list of all fixed issues here: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

 

To update Photoshop to 22.0.1, click "Update" in the Creative Cloud desktop app next to Photoshop. 

For help with updating, see Update Creative Cloud apps.

 

Let us know how it goes.

 

Thanks,

Mohit

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Oct 21, 2020 1
Adobe Employee ,
Oct 21, 2020

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Hi there,

 

Sorry that Photoshop 2021 is crashing while launching Neural filters. 

 

Would you mind checking the below troubleshooting steps?

 

 

Let us know how it goes.

Thanks,

Akash

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Oct 21, 2020 0
New Here ,
Oct 21, 2020

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Photoshop 22.0 crashes when I open neural filters. It will open for a couple seconds and then shut down PS. Any ideas? Thanks

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Oct 21, 2020 0
Enthusiast ,
Oct 21, 2020

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here it is less drastic.

some images i tried won´t work with neural filters.

 

i start the neural filters than it freezes for a few seconds, then the neural filters window is closed.
but without crashing photoshop.

 

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Oct 21, 2020 0
Adobe Employee ,
Oct 21, 2020

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Hi there,

 

We're sorry for the crash issue. If you are on the Windows platform, could you please update the Graphics driver from the manufacturer's website and check if that helps.

 

Also, submit the crash logs to Adobe along with your email address. It will help us to find the root cause of the crash. Here's how you submit the crash logs: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html

 

Thanks,

Mohit

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Oct 21, 2020 0
Community Beginner ,
Oct 21, 2020

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Also crashes here, updated GPU driver, not helping at all.

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Oct 21, 2020 2
New Here ,
Oct 21, 2020

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I updated the graphics driver yesterday before downloading PS 22

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Oct 21, 2020 0
New Here ,
Oct 21, 2020

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Yes, running Windows 10

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Oct 21, 2020 0
Community Beginner ,
Oct 22, 2020

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Mine is also crashing when I trying to open it. Driver altso updated.

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Oct 22, 2020 1
New Here ,
Oct 22, 2020

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I installed PS 2021 yesterday.  The neural filters worked fine - but today when I try to access them, I get the Loading message and the rotating arrow which continues until I eventually give up and try to shut down PS - which I then can't do unless I use task manager to end the task.  

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Oct 22, 2020 0
Engaged ,
Oct 22, 2020

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Neural filters freezes on my box as well. At first it also hanged Lightroom (I was trying to 'round trip').  Then I tried w/o Lightroom. Same result. Drivers up-to-date, rebooted, tried simply from Photoshop - it hangs as soon as I go into Neural Filter.

 

Here is my info, please advise:

 

Adobe Photoshop Version: 22.0.0 20201006.r.35 2020/10/06: 4587a1caa63 x64
Number of Launches: 4
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.19041.546
System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3392 MHz
Built-in memory: 16326 MB
Free memory: 8961 MB
Memory available to Photoshop: 14936 MB
Memory used by Photoshop: 60 %
ACP.local Status:
- SDK Version: 1.34.1.4
- Core Sync Status: Reachable and compatible
- Core Sync Running: 4.3.60.8
- Min Core Sync Required: 4.3.28.24
ACPL Cache Config:
- Time to Live: 5184000 seconds
- Max Size: 20480 MB
- Purge Percentage: 50%
- Threshold Percentage: 85%
- Purge Interval: 60 seconds
Native GPU: Disabled.
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Disabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1024, right=1280
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=1
glgpu[0].GLVersion="4.6"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=1004
glgpu[0].GLName="AMD Radeon R7 200 Series"
glgpu[0].GLVendor="AMD"
glgpu[0].GLDriverVersion="26.20.12028.2"
glgpu[0].GLDriver="C:\Windows\System32\DriverStore\FileRepository\u0346830.inf_amd64_35731e557194973d\B345901\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0346830.inf_amd64_35731e557194973d\B345901\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0346830.inf_amd64_35731e557194973d\B345901\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0346830.inf_amd64_35731e557194973d\B345901\amdxc64.dll"
glgpu[0].GLDriverDate="20190816000000.000000-000"
glgpu[0].GLRenderer="AMD Radeon R7 200 Series"
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
clgpu[0].CLPlatformVersion="OpenCL 2.1 AMD-APP (2841.19)"
clgpu[0].CLDeviceVersion="1.2"
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=1073
clgpu[0].CLName="Oland"
clgpu[0].CLVendor="AMD"
clgpu[0].CLBandwidth=2.500000e+10
clgpu[0].CLCompute=277.372563
nativegpu[0].NativeName="26129:AMD Radeon R7 200 Series"
License Type: Subscription
Serial number: 96040657666696064981
GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: C:\Program Files\Adobe\Adobe Photoshop 2021\
Temporary file path: C:\Users\jmf00\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 111.2G, 20.2G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2020/09/05-01:11:23 79.623884 79.623884
AdbePM.dll PatchMatch 2020/09/29:17:00:06 1.624362 1.624362
AdobeLinguistic.dll Adobe Linguisitc Library developer.633ca06620e3b28a3ccee5d61e3e97bd84fe66b3
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2020/08/08-01:12:48 79.395135 79.395135
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.1.0.68.49183
AdobeSVGAGM.dll AdobeSVGAGM 79.623146 79.623146
AdobeXMP.dll Adobe XMP Core 2020/07/10-22:06:53 79.164488 79.164488
AdobeXMPFiles.dll Adobe XMP Files 2020/07/10-22:06:53 79.164488 79.164488
AdobeXMPScript.dll Adobe XMP Script 2020/07/10-22:06:53 79.164488 79.164488
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2020/09/05-01:11:23 79.623884 79.623884
AID.dll AID DLL 1.0.0.12
AIDE.dll AIDE 2020/08/10-16:30:32 79.623154 79.623154
ARE.dll ARE 2020/09/05-01:11:23 79.623884 79.623884
AXE8SharedExpat.dll AXE8SharedExpat 2020/08/01-01:08:32 79.622927 79.622927
AXEDOMCore.dll AXEDOMCore 2020/08/01-01:08:32 79.622927 79.622927
Bib.dll BIB 2020/09/05-01:11:23 79.623884 79.623884
BIBUtils.dll BIBUtils 2020/09/05-01:11:23 79.623884 79.623884
boost_date_time.dll photoshopdva 12.1.0
boost_filesystem.dll photoshopdva 12.1.0
boost_system.dll photoshopdva 12.1.0
boost_threads.dll photoshopdva 12.1.0
CoolType.dll CoolType 2020/09/05-01:11:23 79.623884 79.623884
CRClient.dll Adobe Crash Reporter Client DLL 3.0.2.0
DirectML.dll DirectML Redistributable Library 1.0.200514-0504.1.redist-dml-2.1.0.dcd3712
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 12.1.0
dvaappsupport.dll photoshopdva 12.1.0
dvaaudiodevice.dll photoshopdva 12.1.0
dvacore.dll photoshopdva 12.1.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 12.1.0
dvamediatypes.dll photoshopdva 12.1.0
dvametadata.dll photoshopdva 12.1.0
dvametadataapi.dll photoshopdva 12.1.0
dvametadataui.dll photoshopdva 12.1.0
dvaplayer.dll photoshopdva 12.1.0
dvascripting.dll photoshopdva 12.1.0
dvatransport.dll photoshopdva 12.1.0
dvaui.dll photoshopdva 12.1.0
dvaunittesting.dll photoshopdva 12.1.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-4.1.2.214
dynamiclink.dll photoshopdva 12.1.0
ExtendScript.dll ExtendScript 2019/07/29-10:07:31 82.2 82.2
icucnv66.dll International Components for Unicode Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe
icudt66.dll International Components for Unicode Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe
icuuc66.dll International Components for Unicode Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2020.0.1 (r0x35c5ec66)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
JP2KLib.dll JP2KLib 2020/06/29-16:59:49 79.275695 79.275695
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
LogSession.dll LogSession 8.1.0.68.49183
mediacoreif.dll photoshopdva 12.1.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.3.20200515.1.eb5da13
MPS.dll MPS 2020/08/10-16:30:32 79.623129 79.623129
onnxruntime.dll Microsoft® Windows® Operating System 1.3.20200515.1.eb5da13
opencv_world440.dll OpenCV library 4.4.0
Photoshop.dll Adobe Photoshop 2021 22.0
Plugin.dll Adobe Photoshop 2021 22.0
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 10.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 10.0.0.80
PSCloud.dll 1.0.0.1
PSViews.dll Adobe Photoshop 2021 22.0
ScCore.dll ScCore 2019/07/29-10:07:31 82.2 82.2
SVGRE.dll SVGRE 79.623146 79.623146
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
tbb.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
VulcanControl.dll Vulcan Application Control Library 6.5.0.000
VulcanMessage5.dll Vulcan Message Library 6.5.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 21.0.0.0
WRServices.dll WRServices Build 16.0.0.4539038 16.0.0.4539038
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-4.1.2.214


Required plugins:

Accented Edges 22.0 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 22.0 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 22.0 - from the file “Filter Gallery.8bf”
Average 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Average.8bf”
Bas Relief 22.0 - from the file “Filter Gallery.8bf”
BMP 22.0 - from the file “Standard MultiPlugin.8bf”
Camera Raw 13.0 - from the file “Camera Raw.8bi”
Camera Raw Filter 13.0 - from the file “Camera Raw.8bi”
Chalk && Charcoal 22.0 - from the file “Filter Gallery.8bf”
Charcoal 22.0 - from the file “Filter Gallery.8bf”
Chrome 22.0 - from the file “Filter Gallery.8bf”
Cineon 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Cineon.8bi”
Clouds 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Clouds.8bf”
Color Halftone 22.0 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 22.0 - from the file “Filter Gallery.8bf”
Conté Crayon 22.0 - from the file “Filter Gallery.8bf”
Craquelure 22.0 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 22.0 - from the file “Standard MultiPlugin.8bf”
Crosshatch 22.0 - from the file “Filter Gallery.8bf”
Crystallize 22.0 - from the file “Standard MultiPlugin.8bf”
Cutout 22.0 - from the file “Filter Gallery.8bf”
Dark Strokes 22.0 - from the file “Filter Gallery.8bf”
De-Interlace 22.0 - from the file “Standard MultiPlugin.8bf”
Dicom 22.0 - from the file “Dicom.8bi”
Difference Clouds 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Clouds.8bf”
Diffuse Glow 22.0 - from the file “Filter Gallery.8bf”
Displace 22.0 - from the file “Standard MultiPlugin.8bf”
Dry Brush 22.0 - from the file “Filter Gallery.8bf”
Eazel Acquire 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “EazelAcquire.8ba”
Entropy 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
Export Color Lookup Tables 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Export3DLUT.8be”
Extrude 22.0 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “FastCore.8bx”
Fibers 22.0 - from the file “Standard MultiPlugin.8bf”
Film Grain 22.0 - from the file “Filter Gallery.8bf”
Filter Gallery 22.0 - from the file “Filter Gallery.8bf”
Fresco 22.0 - from the file “Filter Gallery.8bf”
Glass 22.0 - from the file “Filter Gallery.8bf”
Glowing Edges 22.0 - from the file “Filter Gallery.8bf”
Grain 22.0 - from the file “Filter Gallery.8bf”
Graphic Pen 22.0 - from the file “Filter Gallery.8bf”
Halftone Pattern 22.0 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “HalideBottlenecks.8bx”
HDRMergeUI 22.0 - from the file “HDRMergeUI.8bf”
HSB/HSL 22.0 - from the file “Standard MultiPlugin.8bf”
IFF Format 22.0 - from the file “Standard MultiPlugin.8bf”
IGES 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “U3D.8bi”
Ink Outlines 22.0 - from the file “Filter Gallery.8bf”
JPEG 2000 22.0 - from the file “JPEG2000.8bi”
Kurtosis 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
Lens Blur 22.0 - from the file “Lens Blur.8bf”
Lens Correction 22.0 - from the file “Lens Correction.8bf”
Lens Flare 22.0 - from the file “Standard MultiPlugin.8bf”
Liquify 22.0 - from the file “Liquify.8bf”
Matlab Operation 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “ChannelPort.8bf”
Maximum 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
Mean 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
Measurement Core 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “MeasurementCore.8me”
Median 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
Mezzotint 22.0 - from the file “Standard MultiPlugin.8bf”
Minimum 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
MMXCore Routines 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “MMXCore.8bx”
Mosaic Tiles 22.0 - from the file “Filter Gallery.8bf”
Multiprocessor Support 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “MultiProcessor Support.8bx”
Neon Glow 22.0 - from the file “Filter Gallery.8bf”
Note Paper 22.0 - from the file “Filter Gallery.8bf”
NTSC Colors 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “NTSC Colors.8bf”
Ocean Ripple 22.0 - from the file “Filter Gallery.8bf”
OpenEXR 22.0 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 22.0 - from the file “Filter Gallery.8bf”
Palette Knife 22.0 - from the file “Filter Gallery.8bf”
Patchwork 22.0 - from the file “Filter Gallery.8bf”
Paths to Illustrator 22.0 - from the file “Standard MultiPlugin.8bf”
PCX 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “PCX.8bi”
Photocopy 22.0 - from the file “Filter Gallery.8bf”
Picture Package Filter 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “ChannelPort.8bf”
Pinch 22.0 - from the file “Standard MultiPlugin.8bf”
Pixar 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Pixar.8bi”
Plaster 22.0 - from the file “Filter Gallery.8bf”
Plastic Wrap 22.0 - from the file “Filter Gallery.8bf”
Pointillize 22.0 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 22.0 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “PBM.8bi”
Poster Edges 22.0 - from the file “Filter Gallery.8bf”
PRC 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “U3D.8bi”
Radial Blur 22.0 - from the file “Standard MultiPlugin.8bf”
Radiance 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Radiance.8bi”
Range 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
Render Color Lookup Grid 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Export3DLUT.8be”
Reticulation 22.0 - from the file “Filter Gallery.8bf”
Ripple 22.0 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 22.0 - from the file “Filter Gallery.8bf”
Save for Web 22.0 - from the file “Save for Web.8be”
ScriptingSupport 22.0 - from the file “ScriptingSupport.8li”
Shake Reduction 22.0 - from the file “Shake Reduction.8bf”
Shear 22.0 - from the file “Standard MultiPlugin.8bf”
Skewness 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
Smart Blur 22.0 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 22.0 - from the file “Filter Gallery.8bf”
Solarize 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Solarize.8bf”
Spaces 22.0 - from the file “Spaces.8li”
Spatter 22.0 - from the file “Filter Gallery.8bf”
Spherize 22.0 - from the file “Standard MultiPlugin.8bf”
Sponge 22.0 - from the file “Filter Gallery.8bf”
Sprayed Strokes 22.0 - from the file “Filter Gallery.8bf”
Stained Glass 22.0 - from the file “Filter Gallery.8bf”
Stamp 22.0 - from the file “Filter Gallery.8bf”
Standard Deviation 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
Sumi-e 22.0 - from the file “Filter Gallery.8bf”
Summation 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
Targa 22.0 - from the file “Standard MultiPlugin.8bf”
Texturizer 22.0 - from the file “Filter Gallery.8bf”
Tiles 22.0 - from the file “Standard MultiPlugin.8bf”
Torn Edges 22.0 - from the file “Filter Gallery.8bf”
Twirl 22.0 - from the file “Standard MultiPlugin.8bf”
U3D 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “U3D.8bi”
Underpainting 22.0 - from the file “Filter Gallery.8bf”
Vanishing Point 22.0 - from the file “VanishingPoint.8bf”
Variance 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
Water Paper 22.0 - from the file “Filter Gallery.8bf”
Watercolor 22.0 - from the file “Filter Gallery.8bf”
Wave 22.0 - from the file “Standard MultiPlugin.8bf”
WIA Support 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “WIASupport.8li”
Wind 22.0 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “WBMP.8bi”
ZigZag 22.0 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

com.adobe.ccx.start (L) 3.7.0.128 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-3.7.0\"
CDO: 1.76.9
CmdN: 1.5.14
CDP: 1.100.15
com.adobe.unifiedpanel (L) 1.0.5.4 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.unifiedpanel\"

com.adobe.ccx.timeline (P) 2.6.27.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.timeline\"

com.adobe.nfp.gallery (P) 1.2.99.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.nfp.gallery\"

com.adobe.photoshop.exportAs (P) 5.1.2.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.exportAs\"

com.adobe.photoshop.personalization (L) 1.0.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.personalization\"

com.adobe.pluginspanel (P) 1.0.50.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.pluginspanel\"


Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”
New Document 3.4.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.4.0\fnft.html?v=3.4.0.16”
com.adobe.inapp.typekit.purchase 1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\purchaseTypekit.html”
Home 2.14.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.14.0\index.html?v=2.14.0.22”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\capture\capture.html”
Adobe Color Themes 6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
Export As 4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

Installed TWAIN devices: NONE

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Oct 22, 2020 0
Community Beginner ,
Oct 22, 2020

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I have the same problem. Photoshop freezes for a second and the send window appears crash report. Graphics card driver updated. I have been suffering for two days already, I cannot solve the problem.

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Oct 22, 2020 0
Community Beginner ,
Oct 22, 2020

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I have the same problem. Photoshop freezes for a second and the send window appears crash report. Graphics card driver updated. I have been suffering for two days already, I cannot solve the problem.

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Oct 22, 2020 0
Community Beginner ,
Oct 23, 2020

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Try reinstalling, remove third-party plug-in still never work, I think I gave up now.

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Oct 23, 2020 1
Community Beginner ,
Oct 23, 2020

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I gave up too... ((

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Oct 23, 2020 0
New Here ,
Oct 28, 2020

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People have commented, and I had this problem too, that if the image is grayscale, they load "forever." <ESC> stops them from loading so you can proceed with something else or a clean exit. The fix if you were using grayscale is to convert it to RGB.

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Oct 28, 2020 0
Community Beginner ,
Nov 12, 2020

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I have seen many problems related to the Photoshop 2021 Update and I have some serious problems too. Everything new I have tried has worked nice at least once.

When I have had an image open and make a selection (more than 3 times), I get frozen and a second (copy) of the image window appears after it freezes up. (see images) if I attempt to use another tool. I have had this happen with a selection made, then tried to use the Neural Filters. Another time, it froze when I chose the filter. I fear you will tell me it is my system, or graphics card, like I have read over and over from Adobe Techs, because I have no money for computer parts and can barely afford my Adobe Cloud after this pandemic. I would appreciate knowing why and what I might be able to do to fix some of this. Thanks  PHOTOSHOP ERROR 11720.JPGPHOTOSHOP ERROR 111120.JPG

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Nov 12, 2020 0
New Here ,
Oct 22, 2020

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what do i do when this does not works??

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Oct 22, 2020 1
New Here ,
Oct 22, 2020

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So I was attempting to try out some of the Neural Filters on a RAW image.  The Colorize and Depth Haze filters worked without issue.  I was able to open the dialogue windows for JPG Artifact Removal and SuperZoom, but as I started to modify the parameters, both filters caused my PC to reboot.  I would assume that the GPU temp maxed out which caused the shutdown.  I don't really have a question as these filters are advertised as Beta and I think that I will just wait until all of the bugs have been resolved.

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Oct 22, 2020 0
Adobe Employee ,
Oct 22, 2020

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Sorry that the above steps does not fixes the problem for you. Please submit the crash report so that we can diagnose it. To know how to submit crash report, see: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html 

 

Thanks,

Akash

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Oct 22, 2020 0
Community Beginner ,
Nov 12, 2020

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I have seen many problems related to the Photoshop 2021 Update and I have some serious problems too. Everything new I have tried has worked nice at least once.

When I have had an image open and make a selection (more than 3 times), I get frozen and a second (copy) of the image window appears after it freezes up. (see images) if I attempt to use another tool. I have had this happen with a selection made, then tried to use the Neural Filters. Another time, it froze when I chose the filter. I fear you will tell me it is my system, or graphics card, like I have read over and over from Adobe Techs, because I have no money for computer parts and can barely afford my Adobe Cloud after this pandemic. I would appreciate knowing why and what I might be able to do to fix some of this. Thanks   ps: I didn't get a chance to send a  crash report after the 2nd time it hapened.PHOTOSHOP ERROR 111120.JPGPHOTOSHOP ERROR 11720.JPG

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Nov 12, 2020 0
Contributor ,
Oct 22, 2020

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I'm trying to apply neural filters which is causing Photoshop to hang. I can't exit Photoshop in any conventional way...It doesn't even show up as a running application or background service. It's never done this before in all my years using Photoshop.

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Oct 22, 2020 0
Contributor ,
Oct 22, 2020

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(because the '...more' isn't revealing any option to edit my post, or any options for that matter), I'm on Windows 10

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Oct 22, 2020 0
Adobe Employee ,
Oct 22, 2020

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Hi there,

 

We're sorry for the freezing issue. Could you please update the Graphics driver from the manufacturer's website, restart your machine and try using the Neural filters? Let us know, how it goes.

 

Also, could you please share your system info with us? Go to Photoshop > help menu > System info, copy and paste the complete info in your next response. 

 

Thanks,

Mohit

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Oct 22, 2020 0
Most Valuable Participant ,
Oct 22, 2020

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Windows 10 Task Manaher can terminate PS 2021. 

JJMack

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Oct 22, 2020 0
Adobe Employee ,
Oct 23, 2020

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Also, If you are using an 8-bit greyscale image then, convert it into RGB and try using the neural filters. Let us know if that helps?

 

Thanks,

Mohit

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Oct 23, 2020 1
Contributor ,
Oct 23, 2020

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Adobe Photoshop Version: 22.0.0 20201006.r.35 2020/10/06: 4587a1caa63 x64
Number of Launches: 654
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.19041.546
System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3500 MHz
Built-in memory: 32701 MB
Free memory: 17968 MB
Memory available to Photoshop: 29946 MB
Memory used by Photoshop: 60 %
ACP.local Status:
- SDK Version: 1.34.1.4
- Core Sync Status: Reachable and compatible
- Core Sync Running: 4.3.60.8
- Min Core Sync Required: 4.3.28.24
ACPL Cache Config:
- Time to Live: 5184000 seconds
- Max Size: 20480 MB
- Purge Percentage: 50%
- Threshold Percentage: 85%
- Purge Interval: 60 seconds
Native GPU: Disabled.
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Disabled.
Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 1
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=2160, right=3840
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=1
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=8088
glgpu[0].GLName="GeForce GTX 1070/PCIe/SSE2"
glgpu[0].GLVendor="NVIDIA"
glgpu[0].GLDriverVersion="27.21.14.5671"
glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_8dccece3a1276290\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_8dccece3a1276290\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_8dccece3a1276290\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_8dccece3a1276290\nvldumdx.dll"
glgpu[0].GLDriverDate="20200930000000.000000-000"
glgpu[0].GLRenderer="GeForce GTX 1070/PCIe/SSE2"
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
clgpu[0].CLPlatformVersion="OpenCL 1.2 CUDA"
clgpu[0].CLDeviceVersion="1.2"
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=8589
clgpu[0].CLName="GeForce GTX 1070"
clgpu[0].CLVendor="NVIDIA"
clgpu[0].CLBandwidth=1.610000e+11
clgpu[0].CLCompute=2325.841024
nativegpu[0].NativeName="7041:NVIDIA GeForce GTX 1070"
License Type: Subscription
Serial number: 96040751605554805495
GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: C:\Program Files\Adobe\Adobe Photoshop 2021\
Temporary file path: C:\Users\Joel\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
D:\, 465.8G, 103.7G free
C:\, 464.4G, 100.1G free
A:\, 465.8G, 27.4G free
B:\, 232.7G, 82.1G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2020/09/05-01:11:23 79.623884 79.623884
AdbePM.dll PatchMatch 2020/09/29:17:00:06 1.624362 1.624362
AdobeLinguistic.dll Adobe Linguisitc Library developer.633ca06620e3b28a3ccee5d61e3e97bd84fe66b3
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2020/08/08-01:12:48 79.395135 79.395135
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.1.0.68.49183
AdobeSVGAGM.dll AdobeSVGAGM 79.623146 79.623146
AdobeXMP.dll Adobe XMP Core 2020/07/10-22:06:53 79.164488 79.164488
AdobeXMPFiles.dll Adobe XMP Files 2020/07/10-22:06:53 79.164488 79.164488
AdobeXMPScript.dll Adobe XMP Script 2020/07/10-22:06:53 79.164488 79.164488
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2020/09/05-01:11:23 79.623884 79.623884
AID.dll AID DLL 1.0.0.12
AIDE.dll AIDE 2020/08/10-16:30:32 79.623154 79.623154
ARE.dll ARE 2020/09/05-01:11:23 79.623884 79.623884
AXE8SharedExpat.dll AXE8SharedExpat 2020/08/01-01:08:32 79.622927 79.622927
AXEDOMCore.dll AXEDOMCore 2020/08/01-01:08:32 79.622927 79.622927
Bib.dll BIB 2020/09/05-01:11:23 79.623884 79.623884
BIBUtils.dll BIBUtils 2020/09/05-01:11:23 79.623884 79.623884
boost_date_time.dll photoshopdva 12.1.0
boost_filesystem.dll photoshopdva 12.1.0
boost_system.dll photoshopdva 12.1.0
boost_threads.dll photoshopdva 12.1.0
CoolType.dll CoolType 2020/09/05-01:11:23 79.623884 79.623884
CRClient.dll Adobe Crash Reporter Client DLL 3.0.2.0
DirectML.dll DirectML Redistributable Library 1.0.200514-0504.1.redist-dml-2.1.0.dcd3712
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 12.1.0
dvaappsupport.dll photoshopdva 12.1.0
dvaaudiodevice.dll photoshopdva 12.1.0
dvacore.dll photoshopdva 12.1.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 12.1.0
dvamediatypes.dll photoshopdva 12.1.0
dvametadata.dll photoshopdva 12.1.0
dvametadataapi.dll photoshopdva 12.1.0
dvametadataui.dll photoshopdva 12.1.0
dvaplayer.dll photoshopdva 12.1.0
dvascripting.dll photoshopdva 12.1.0
dvatransport.dll photoshopdva 12.1.0
dvaui.dll photoshopdva 12.1.0
dvaunittesting.dll photoshopdva 12.1.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-4.1.2.214
dynamiclink.dll photoshopdva 12.1.0
ExtendScript.dll ExtendScript 2019/07/29-10:07:31 82.2 82.2
icucnv66.dll International Components for Unicode Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe
icudt66.dll International Components for Unicode Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe
icuuc66.dll International Components for Unicode Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2020.0.1 (r0x35c5ec66)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
JP2KLib.dll JP2KLib 2020/06/29-16:59:49 79.275695 79.275695
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
LogSession.dll LogSession 8.1.0.68.49183
mediacoreif.dll photoshopdva 12.1.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.3.20200515.1.eb5da13
MPS.dll MPS 2020/08/10-16:30:32 79.623129 79.623129
onnxruntime.dll Microsoft® Windows® Operating System 1.3.20200515.1.eb5da13
opencv_world440.dll OpenCV library 4.4.0
Photoshop.dll Adobe Photoshop 2021 22.0
Plugin.dll Adobe Photoshop 2021 22.0
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 10.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 10.0.0.80
PSCloud.dll 1.0.0.1
PSViews.dll Adobe Photoshop 2021 22.0
ScCore.dll ScCore 2019/07/29-10:07:31 82.2 82.2
SVGRE.dll SVGRE 79.623146 79.623146
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
tbb.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
VulcanControl.dll Vulcan Application Control Library 6.5.0.000
VulcanMessage5.dll Vulcan Message Library 6.5.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 21.0.0.0
WRServices.dll WRServices Build 16.0.0.4539038 16.0.0.4539038
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-4.1.2.214


Required plugins:

Accented Edges 22.0 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 22.0 - from the file “Adaptive Wide Angle.8bf”
Alien Skin Blow Up 3 3.1.2 - from the file “Alien Skin Blow Up 3 Automation x64.8li”
Alien Skin Exposure X4 Autolayer 4.0.5 - from the file “Alien Skin Exposure X4 Autolayer x64.8li”
Alien Skin Snap Art 4 Autolayer 4.1.2 - from the file “Alien Skin Snap Art 4 Autolayer x64.8li”
Angled Strokes 22.0 - from the file “Filter Gallery.8bf”
Average 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Average.8bf”
Bas Relief 22.0 - from the file “Filter Gallery.8bf”
Blow Up 3.1.2 - from the file “Alien Skin Blow Up 3 Photoshop x64.8bf”
BMP 22.0 - from the file “Standard MultiPlugin.8bf”
Camera Raw 13.0 - from the file “Camera Raw.8bi”
Camera Raw Filter 13.0 - from the file “Camera Raw.8bi”
Chalk && Charcoal 22.0 - from the file “Filter Gallery.8bf”
Charcoal 22.0 - from the file “Filter Gallery.8bf”
Chrome 22.0 - from the file “Filter Gallery.8bf”
Cineon 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Cineon.8bi”
Clarity 10.0 - from the file “tlclarity2ps_x64.8bf”
Clouds 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Clouds.8bf”
Color Halftone 22.0 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 22.0 - from the file “Filter Gallery.8bf”
Conté Crayon 22.0 - from the file “Filter Gallery.8bf”
Craquelure 22.0 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 22.0 - from the file “Standard MultiPlugin.8bf”
Crosshatch 22.0 - from the file “Filter Gallery.8bf”
Crystallize 22.0 - from the file “Standard MultiPlugin.8bf”
Cutout 22.0 - from the file “Filter Gallery.8bf”
Dark Strokes 22.0 - from the file “Filter Gallery.8bf”
De-Interlace 22.0 - from the file “Standard MultiPlugin.8bf”
Detail 10.0 - from the file “tltopazdetailps_x64.8bf”
Dicom 22.0 - from the file “Dicom.8bi”
Difference Clouds 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Clouds.8bf”
Diffuse Glow 22.0 - from the file “Filter Gallery.8bf”
Displace 22.0 - from the file “Standard MultiPlugin.8bf”
Dry Brush 22.0 - from the file “Filter Gallery.8bf”
Eazel Acquire 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “EazelAcquire.8ba”
Entropy 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
Export Color Lookup Tables 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Export3DLUT.8be”
Exposure X4 4.0.5 - from the file “Alien Skin Exposure X4 Photoshop x64.8bf”
Extrude 22.0 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “FastCore.8bx”
Fibers 22.0 - from the file “Standard MultiPlugin.8bf”
Film Grain 22.0 - from the file “Filter Gallery.8bf”
Filter Gallery 22.0 - from the file “Filter Gallery.8bf”
Fresco 22.0 - from the file “Filter Gallery.8bf”
Glass 22.0 - from the file “Filter Gallery.8bf”
Glow 10.0 - from the file “tltopazglowps_x64.8bf”
Glowing Edges 22.0 - from the file “Filter Gallery.8bf”
Grain 22.0 - from the file “Filter Gallery.8bf”
Graphic Pen 22.0 - from the file “Filter Gallery.8bf”
Halftone Pattern 22.0 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “HalideBottlenecks.8bx”
HDRMergeUI 22.0 - from the file “HDRMergeUI.8bf”
HSB/HSL 22.0 - from the file “Standard MultiPlugin.8bf”
IFF Format 22.0 - from the file “Standard MultiPlugin.8bf”
IGES 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “U3D.8bi”
Impression 10.0 - from the file “tsimpressionps_x64.8bf”
Ink Outlines 22.0 - from the file “Filter Gallery.8bf”
JPEG 2000 22.0 - from the file “JPEG2000.8bi”
Kurtosis 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
Lens Blur 22.0 - from the file “Lens Blur.8bf”
Lens Correction 22.0 - from the file “Lens Correction.8bf”
Lens Flare 22.0 - from the file “Standard MultiPlugin.8bf”
Liquify 22.0 - from the file “Liquify.8bf”
Matlab Operation 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “ChannelPort.8bf”
Maximum 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
Mean 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
Measurement Core 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “MeasurementCore.8me”
Median 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
Mezzotint 22.0 - from the file “Standard MultiPlugin.8bf”
Minimum 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
MMXCore Routines 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “MMXCore.8bx”
Mosaic Tiles 22.0 - from the file “Filter Gallery.8bf”
Multiprocessor Support 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “MultiProcessor Support.8bx”
Neon Glow 22.0 - from the file “Filter Gallery.8bf”
Note Paper 22.0 - from the file “Filter Gallery.8bf”
NTSC Colors 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “NTSC Colors.8bf”
Ocean Ripple 22.0 - from the file “Filter Gallery.8bf”
OpenEXR 22.0 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 22.0 - from the file “Filter Gallery.8bf”
Palette Knife 22.0 - from the file “Filter Gallery.8bf”
Patchwork 22.0 - from the file “Filter Gallery.8bf”
Paths to Illustrator 22.0 - from the file “Standard MultiPlugin.8bf”
PCX 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “PCX.8bi”
Photocopy 22.0 - from the file “Filter Gallery.8bf”
Picture Package Filter 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “ChannelPort.8bf”
Pinch 22.0 - from the file “Standard MultiPlugin.8bf”
Pixar 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Pixar.8bi”
Plaster 22.0 - from the file “Filter Gallery.8bf”
Plastic Wrap 22.0 - from the file “Filter Gallery.8bf”
Pointillize 22.0 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 22.0 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “PBM.8bi”
Poster Edges 22.0 - from the file “Filter Gallery.8bf”
PRC 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “U3D.8bi”
Radial Blur 22.0 - from the file “Standard MultiPlugin.8bf”
Radiance 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Radiance.8bi”
Range 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
Render Color Lookup Grid 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Export3DLUT.8be”
Reticulation 22.0 - from the file “Filter Gallery.8bf”
Ripple 22.0 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 22.0 - from the file “Filter Gallery.8bf”
Save for Web 22.0 - from the file “Save for Web.8be”
ScriptingSupport 22.0 - from the file “ScriptingSupport.8li”
Shake Reduction 22.0 - from the file “Shake Reduction.8bf”
Shear 22.0 - from the file “Standard MultiPlugin.8bf”
Simplify 10.0 - from the file “tltopazsimplifyps_x64.8bf”
Skewness 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
Smart Blur 22.0 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 22.0 - from the file “Filter Gallery.8bf”
Snap Art 4 4.1.2 - from the file “Alien Skin Snap Art 4 Photoshop x64.8bf”
Solarize 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Solarize.8bf”
Spaces 22.0 - from the file “Spaces.8li”
Spatter 22.0 - from the file “Filter Gallery.8bf”
Spherize 22.0 - from the file “Standard MultiPlugin.8bf”
Sponge 22.0 - from the file “Filter Gallery.8bf”
Sprayed Strokes 22.0 - from the file “Filter Gallery.8bf”
Stained Glass 22.0 - from the file “Filter Gallery.8bf”
Stamp 22.0 - from the file “Filter Gallery.8bf”
Standard Deviation 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
Sumi-e 22.0 - from the file “Filter Gallery.8bf”
Summation 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
Targa 22.0 - from the file “Standard MultiPlugin.8bf”
Texture Effects 10.0 - from the file “tstextureeffectsps_x64.8bf”
Texturizer 22.0 - from the file “Filter Gallery.8bf”
Tiles 22.0 - from the file “Standard MultiPlugin.8bf”
Topaz Studio 10.0 - from the file “tltopazstudiops_x64.8bf”
Torn Edges 22.0 - from the file “Filter Gallery.8bf”
Twirl 22.0 - from the file “Standard MultiPlugin.8bf”
U3D 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “U3D.8bi”
Underpainting 22.0 - from the file “Filter Gallery.8bf”
Vanishing Point 22.0 - from the file “VanishingPoint.8bf”
Variance 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
Water Paper 22.0 - from the file “Filter Gallery.8bf”
Watercolor 22.0 - from the file “Filter Gallery.8bf”
Wave 22.0 - from the file “Standard MultiPlugin.8bf”
WIA Support 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “WIASupport.8li”
Wind 22.0 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “WBMP.8bi”
ZigZag 22.0 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

com.adobe.ccx.start (L) 3.7.0.128 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-3.7.0\"
CDO: 1.76.9
CmdN: 1.5.14
CDP: 1.100.15
com.adobe.unifiedpanel (L) 1.0.5.4 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.unifiedpanel\"

com.adobe.ccx.timeline (L) 2.6.27.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.timeline\"

com.adobe.photoshop.exportAs (P) 5.1.2.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.exportAs\"

com.adobe.photoshop.personalization (L) 1.0.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.personalization\"

com.adobe.pluginspanel (P) 1.0.50.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.pluginspanel\"


Extensions:

New Document 3.4.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.4.0\fnft.html?v=3.4.0.16”
Libraries 1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”
com.adobe.inapp.typekit.purchase 1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\purchaseTypekit.html”
Home 2.14.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.14.0\index.html?v=2.14.0.22”
com.adobe.capture.extension 1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\capture\capture.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\stock-panel-licensing\index.html”
Adobe Color Themes 6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
Export As 4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
LogiOptions version 8.30.61.0 7.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\LogiOptionsAdobe\index.html”
Infinite Color 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\InfiniteColor\index.html”

Installed TWAIN devices: NONE

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Oct 23, 2020 0
Explorer ,
Oct 22, 2020

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When I choose neural filters in the filters menu, it opens a panel on the right, with a "Loading..." blue circle that turns forever and ever and  most menu items are disabled.

 

And it becomes impossible to quit Photoshop in anyway, beside ending the process in Task Manager, along with its 3 Adobe Spaces Helpers.

 

Is there any way to make these filters work?

 

I'm on Windows 10.

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Oct 22, 2020 0
Adobe Employee ,
Oct 22, 2020

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Hi there,

 

We're sorry for the freezing issue. Could you please update the Graphics driver from the manufacturer's website, restart your machine and try using the Neural filters? Let us know, how it goes.

 

Also, could you please share your system info with us? Go to Photoshop > help menu > System info, copy and paste the complete info in your next response. 

 

Thanks,

Mohit

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Oct 22, 2020 0
Explorer ,
Oct 22, 2020

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Hello,

 

The driver is already the latest according to Geforce Experience. It's an RTX 2080ti.

 

I rebooted and the problem is still present. Photoshop works, but the neural filters don't. When it's "Loading..." the filters, almost all menus are grayed out, including "exit".

 

Here is the content of the System Info:

 

Adobe Photoshop Version: 22.0.0 20201006.r.35 2020/10/06: 4587a1caa63 x64
Number of Launches: 20
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.19041.546
System architecture: Intel CPU Family:6, Model:14, Stepping:12 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 8
Logical processor count: 16
Processor speed: 3600 MHz
Built-in memory: 16318 MB
Free memory: 8957 MB
Memory available to Photoshop: 14928 MB
Memory used by Photoshop: 60 %
ACP.local Status:
- SDK Version: 1.34.1.4
- Core Sync Status: Reachable and compatible
- Core Sync Running: 4.3.60.8
- Min Core Sync Required: 4.3.28.24
ACPL Cache Config:
- Time to Live: 5184000 seconds
- Max Size: 20480 MB
- Purge Percentage: 50%
- Threshold Percentage: 85%
- Purge Interval: 60 seconds
Native GPU: Disabled.
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1440, right=2560
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=1
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=11048
glgpu[0].GLName="GeForce RTX 2080 Ti/PCIe/SSE2"
glgpu[0].GLVendor="NVIDIA"
glgpu[0].GLDriverVersion="27.21.14.5671"
glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_8dccece3a1276290\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_8dccece3a1276290\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_8dccece3a1276290\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_8dccece3a1276290\nvldumdx.dll"
glgpu[0].GLDriverDate="20200930000000.000000-000"
glgpu[0].GLRenderer="GeForce RTX 2080 Ti/PCIe/SSE2"
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
clgpu[0].CLPlatformVersion="OpenCL 1.2 CUDA"
clgpu[0].CLDeviceVersion="1.2"
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=11811
clgpu[0].CLName="GeForce RTX 2080 Ti"
clgpu[0].CLVendor="NVIDIA"
clgpu[0].CLBandwidth=5.050000e+11
clgpu[0].CLCompute=5309.997664
nativegpu[0].NativeName="7687:NVIDIA GeForce RTX 2080 Ti"
License Type: Subscription
Serial number: 96040479020438784124
GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: C:\Program Files\Adobe\Adobe Photoshop 2021\
Temporary file path: C:\Users\Kirin\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 930,9G, 322,9G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2020/09/05-01:11:23 79.623884 79.623884
AdbePM.dll PatchMatch 2020/09/29:17:00:06 1.624362 1.624362
AdobeLinguistic.dll Adobe Linguisitc Library developer.633ca06620e3b28a3ccee5d61e3e97bd84fe66b3
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2020/08/08-01:12:48 79.395135 79.395135
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.1.0.68.49183
AdobeSVGAGM.dll AdobeSVGAGM 79.623146 79.623146
AdobeXMP.dll Adobe XMP Core 2020/07/10-22:06:53 79.164488 79.164488
AdobeXMPFiles.dll Adobe XMP Files 2020/07/10-22:06:53 79.164488 79.164488
AdobeXMPScript.dll Adobe XMP Script 2020/07/10-22:06:53 79.164488 79.164488
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2020/09/05-01:11:23 79.623884 79.623884
AID.dll AID DLL 1.0.0.12
AIDE.dll AIDE 2020/08/10-16:30:32 79.623154 79.623154
ARE.dll ARE 2020/09/05-01:11:23 79.623884 79.623884
AXE8SharedExpat.dll AXE8SharedExpat 2020/08/01-01:08:32 79.622927 79.622927
AXEDOMCore.dll AXEDOMCore 2020/08/01-01:08:32 79.622927 79.622927
Bib.dll BIB 2020/09/05-01:11:23 79.623884 79.623884
BIBUtils.dll BIBUtils 2020/09/05-01:11:23 79.623884 79.623884
boost_date_time.dll photoshopdva 12.1.0
boost_filesystem.dll photoshopdva 12.1.0
boost_system.dll photoshopdva 12.1.0
boost_threads.dll photoshopdva 12.1.0
CoolType.dll CoolType 2020/09/05-01:11:23 79.623884 79.623884
CRClient.dll Adobe Crash Reporter Client DLL 3.0.2.0
DirectML.dll DirectML Redistributable Library 1.0.200514-0504.1.redist-dml-2.1.0.dcd3712
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 12.1.0
dvaappsupport.dll photoshopdva 12.1.0
dvaaudiodevice.dll photoshopdva 12.1.0
dvacore.dll photoshopdva 12.1.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 12.1.0
dvamediatypes.dll photoshopdva 12.1.0
dvametadata.dll photoshopdva 12.1.0
dvametadataapi.dll photoshopdva 12.1.0
dvametadataui.dll photoshopdva 12.1.0
dvaplayer.dll photoshopdva 12.1.0
dvascripting.dll photoshopdva 12.1.0
dvatransport.dll photoshopdva 12.1.0
dvaui.dll photoshopdva 12.1.0
dvaunittesting.dll photoshopdva 12.1.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-4.1.2.214
dynamiclink.dll photoshopdva 12.1.0
ExtendScript.dll ExtendScript 2019/07/29-10:07:31 82.2 82.2
icucnv66.dll International Components for Unicode Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe
icudt66.dll International Components for Unicode Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe
icuuc66.dll International Components for Unicode Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2020.0.1 (r0x35c5ec66)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
JP2KLib.dll JP2KLib 2020/06/29-16:59:49 79.275695 79.275695
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
LogSession.dll LogSession 8.1.0.68.49183
mediacoreif.dll photoshopdva 12.1.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.3.20200515.1.eb5da13
MPS.dll MPS 2020/08/10-16:30:32 79.623129 79.623129
onnxruntime.dll Microsoft® Windows® Operating System 1.3.20200515.1.eb5da13
opencv_world440.dll OpenCV library 4.4.0
Photoshop.dll Adobe Photoshop 2021 22.0
Plugin.dll Adobe Photoshop 2021 22.0
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 10.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 10.0.0.80
PSCloud.dll 1.0.0.1
PSViews.dll Adobe Photoshop 2021 22.0
ScCore.dll ScCore 2019/07/29-10:07:31 82.2 82.2
SVGRE.dll SVGRE 79.623146 79.623146
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
tbb.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
VulcanControl.dll Vulcan Application Control Library 6.5.0.000
VulcanMessage5.dll Vulcan Message Library 6.5.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 21.0.0.0
WRServices.dll WRServices Build 16.0.0.4539038 16.0.0.4539038
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-4.1.2.214


Required plugins:

Accented Edges 22.0 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 22.0 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 22.0 - from the file “Filter Gallery.8bf”
Average 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Average.8bf”
Bas Relief 22.0 - from the file “Filter Gallery.8bf”
BMP 22.0 - from the file “Standard MultiPlugin.8bf”
Camera Raw 13.0 - from the file “Camera Raw.8bi”
Camera Raw Filter 13.0 - from the file “Camera Raw.8bi”
Chalk && Charcoal 22.0 - from the file “Filter Gallery.8bf”
Charcoal 22.0 - from the file “Filter Gallery.8bf”
Chrome 22.0 - from the file “Filter Gallery.8bf”
Cineon 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Cineon.8bi”
Clouds 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Clouds.8bf”
Color Halftone 22.0 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 22.0 - from the file “Filter Gallery.8bf”
Conté Crayon 22.0 - from the file “Filter Gallery.8bf”
Craquelure 22.0 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 22.0 - from the file “Standard MultiPlugin.8bf”
Crosshatch 22.0 - from the file “Filter Gallery.8bf”
Crystallize 22.0 - from the file “Standard MultiPlugin.8bf”
Cutout 22.0 - from the file “Filter Gallery.8bf”
Dark Strokes 22.0 - from the file “Filter Gallery.8bf”
De-Interlace 22.0 - from the file “Standard MultiPlugin.8bf”
Dicom 22.0 - from the file “Dicom.8bi”
Difference Clouds 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Clouds.8bf”
Diffuse Glow 22.0 - from the file “Filter Gallery.8bf”
Displace 22.0 - from the file “Standard MultiPlugin.8bf”
Dry Brush 22.0 - from the file “Filter Gallery.8bf”
Eazel Acquire 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “EazelAcquire.8ba”
Entropy 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
Export Color Lookup Tables 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Export3DLUT.8be”
Extrude 22.0 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “FastCore.8bx”
Fibers 22.0 - from the file “Standard MultiPlugin.8bf”
Film Grain 22.0 - from the file “Filter Gallery.8bf”
Filter Gallery 22.0 - from the file “Filter Gallery.8bf”
Fresco 22.0 - from the file “Filter Gallery.8bf”
Glass 22.0 - from the file “Filter Gallery.8bf”
Glowing Edges 22.0 - from the file “Filter Gallery.8bf”
Grain 22.0 - from the file “Filter Gallery.8bf”
Graphic Pen 22.0 - from the file “Filter Gallery.8bf”
Halftone Pattern 22.0 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “HalideBottlenecks.8bx”
HDRMergeUI 22.0 - from the file “HDRMergeUI.8bf”
HSB/HSL 22.0 - from the file “Standard MultiPlugin.8bf”
IFF Format 22.0 - from the file “Standard MultiPlugin.8bf”
IGES 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “U3D.8bi”
Ink Outlines 22.0 - from the file “Filter Gallery.8bf”
JPEG 2000 22.0 - from the file “JPEG2000.8bi”
Kurtosis 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
Lens Blur 22.0 - from the file “Lens Blur.8bf”
Lens Correction 22.0 - from the file “Lens Correction.8bf”
Lens Flare 22.0 - from the file “Standard MultiPlugin.8bf”
Liquify 22.0 - from the file “Liquify.8bf”
Matlab Operation 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “ChannelPort.8bf”
Maximum 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
Mean 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
Measurement Core 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “MeasurementCore.8me”
Median 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
Mezzotint 22.0 - from the file “Standard MultiPlugin.8bf”
Minimum 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
MMXCore Routines 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “MMXCore.8bx”
Mosaic Tiles 22.0 - from the file “Filter Gallery.8bf”
Multiprocessor Support 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “MultiProcessor Support.8bx”
Neon Glow 22.0 - from the file “Filter Gallery.8bf”
Note Paper 22.0 - from the file “Filter Gallery.8bf”
NTSC Colors 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “NTSC Colors.8bf”
Ocean Ripple 22.0 - from the file “Filter Gallery.8bf”
OpenEXR 22.0 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 22.0 - from the file “Filter Gallery.8bf”
Palette Knife 22.0 - from the file “Filter Gallery.8bf”
Patchwork 22.0 - from the file “Filter Gallery.8bf”
Paths to Illustrator 22.0 - from the file “Standard MultiPlugin.8bf”
PCX 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “PCX.8bi”
Photocopy 22.0 - from the file “Filter Gallery.8bf”
Picture Package Filter 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “ChannelPort.8bf”
Pinch 22.0 - from the file “Standard MultiPlugin.8bf”
Pixar 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Pixar.8bi”
Plaster 22.0 - from the file “Filter Gallery.8bf”
Plastic Wrap 22.0 - from the file “Filter Gallery.8bf”
Pointillize 22.0 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 22.0 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “PBM.8bi”
Poster Edges 22.0 - from the file “Filter Gallery.8bf”
PRC 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “U3D.8bi”
Radial Blur 22.0 - from the file “Standard MultiPlugin.8bf”
Radiance 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Radiance.8bi”
Range 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
Render Color Lookup Grid 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Export3DLUT.8be”
Reticulation 22.0 - from the file “Filter Gallery.8bf”
Ripple 22.0 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 22.0 - from the file “Filter Gallery.8bf”
Save for Web 22.0 - from the file “Save for Web.8be”
ScriptingSupport 22.0 - from the file “ScriptingSupport.8li”
Shake Reduction 22.0 - from the file “Shake Reduction.8bf”
Shear 22.0 - from the file “Standard MultiPlugin.8bf”
Skewness 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
Smart Blur 22.0 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 22.0 - from the file “Filter Gallery.8bf”
Solarize 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Solarize.8bf”
Spaces 22.0 - from the file “Spaces.8li”
Spatter 22.0 - from the file “Filter Gallery.8bf”
Spherize 22.0 - from the file “Standard MultiPlugin.8bf”
Sponge 22.0 - from the file “Filter Gallery.8bf”
Sprayed Strokes 22.0 - from the file “Filter Gallery.8bf”
Stained Glass 22.0 - from the file “Filter Gallery.8bf”
Stamp 22.0 - from the file “Filter Gallery.8bf”
Standard Deviation 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
Sumi-e 22.0 - from the file “Filter Gallery.8bf”
Summation 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
Targa 22.0 - from the file “Standard MultiPlugin.8bf”
Texturizer 22.0 - from the file “Filter Gallery.8bf”
Tiles 22.0 - from the file “Standard MultiPlugin.8bf”
Torn Edges 22.0 - from the file “Filter Gallery.8bf”
Twirl 22.0 - from the file “Standard MultiPlugin.8bf”
U3D 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “U3D.8bi”
Underpainting 22.0 - from the file “Filter Gallery.8bf”
Vanishing Point 22.0 - from the file “VanishingPoint.8bf”
Variance 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
Water Paper 22.0 - from the file “Filter Gallery.8bf”
Watercolor 22.0 - from the file “Filter Gallery.8bf”
Wave 22.0 - from the file “Standard MultiPlugin.8bf”
WIA Support 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “WIASupport.8li”
Wind 22.0 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “WBMP.8bi”
ZigZag 22.0 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

com.adobe.ccx.start (L) 3.7.0.128 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-3.7.0\"
CDO: 1.76.9
CmdN: 1.5.14
CDP: 1.100.15
com.adobe.unifiedpanel (L) 1.0.5.4 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.unifiedpanel\"

com.adobe.ccx.timeline (P) 2.6.27.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.timeline\"

com.adobe.nfp.gallery (P) 1.2.99.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.nfp.gallery\"

com.adobe.photoshop.exportAs (P) 5.1.2.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.exportAs\"

com.adobe.photoshop.personalization (L) 1.0.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.personalization\"

com.adobe.pluginspanel (P) 1.0.50.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.pluginspanel\"


Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”
New Document 3.4.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.4.0\fnft.html?v=3.4.0.16”
com.adobe.inapp.typekit.purchase 1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\purchaseTypekit.html”
Home 2.14.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.14.0\index.html?v=2.14.0.22”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\capture\capture.html”
Adobe Color Themes 6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
Export As 4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

Installed TWAIN devices: NONE

 

 

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Oct 22, 2020 0
Explorer ,
Oct 22, 2020

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The driver is the latest, according to GeForce Experience.

 

I rebooted and the problem is still the same.

 

I tried to paste the System Info, but your forum deleted my post, pretending it was spam.

 

So I made a pastebin here: https://pastebin.com/7JzW3x9P 

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Oct 22, 2020 0
Community Beginner ,
Oct 22, 2020

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The neural filters need to be downloaded first. Some are huge ~900MB. It took me a while as well for the filter to process (spinning blue circle) but eventually it applied the filter. The image data is passed on to the cloud for processing. Do you have a good internet connection? The disabled ones are just previews and will not work.

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Oct 22, 2020 0
Most Valuable Participant ,
Oct 22, 2020

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Most of the filter in there are beta test code.  Do you really want to be a beta tester.  You should expect to have problems with beta code its the norm.

 

In total iy looks like 583MB.

image.png

image.png

JJMack

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Oct 22, 2020 0
Explorer ,
Oct 22, 2020

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There is nothing in the "neural filters" panel. Not even a disable filter. Only that blue circle.

 

And I have pretty good 1Gb/s fiber connection, to which I'm connected @400mb/s on a wifi adapter.

 

While it is "Loading...", there is actually no traffic on the adapter.

 

And when I launch a "netstat -o -b" in a command prompt to see what processes are accessing Internet, "photoshop.exe" is not doing much.

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Oct 22, 2020 0
Explorer ,
Oct 22, 2020

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What filters ? I don't have access to anything concerning "Neural filters". The "Neural Filters..." menu item is blocking PS.

 

Adobe CC told me there was an update, I installed it, then it told me "look, there are neural filters there!". I told myself coo, lets see what it is about..."

 

And here I am, because it doesn't work and I'm kinda disappointed.

 

Photoshop 2021 isn't beta version, I guess, is it? Are you telling me I'm paying for a beta version?

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Oct 22, 2020 0
Community Beginner ,
Oct 22, 2020

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So just this and it never completes? Is loads up for me after a few seconds.

umarkhangfx_0-1603395026901.png

 

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Oct 22, 2020 0
Explorer ,
Oct 22, 2020

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Philippe5EA0_0-1603395177412.png

 

Mine makes half of that. So it seems a lot is missing.

 

But it doesn't look like it's downloading anything.

 

There is no progress indicator anywhere.

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Oct 22, 2020 0
Explorer ,
Oct 22, 2020

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Pretty much. It never completes.

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Oct 22, 2020 0
Engaged ,
Oct 22, 2020

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Mine crashes as well, a few seconds after I turn on Style Transfer. Driver up-to-date, rebooted - same problem. Please advise.

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Oct 22, 2020 0
Explorer ,
Oct 22, 2020

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In short, it should download the filters, but doesn't do anything for some reason.

 

And while its doing whatever it is doing, Photoshop is unusable.

 

There are only 4 directories in the PludinData directory and a manifest.json. Filters of facesegmentation and GAN.

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Oct 22, 2020 0
Community Beginner ,
Oct 22, 2020

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The part where you get to download the filter comes next. Guess this one is a bummer!

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Oct 22, 2020 0
Most Valuable Participant ,
Oct 22, 2020

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The thread is about  "Neural filters" Two are not labeled  Beta.  6 are labeled Beta and 8 imagine filtered have feelers for interest feedback.

image.png

Capture.jpg

Capture.jpg

 

 

 

JJMack

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Oct 22, 2020 0
Adobe Community Professional ,
Oct 22, 2020

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Any software ending in .0 can be considered problematic since it just left a controlled beta test bed for the wild. This is why you keep your old version.

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Oct 22, 2020 0
Engaged ,
Oct 22, 2020

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More information. Facial Age - goes to cloud, spinning wheel then paints part of screen white and hangs. This is the "formula" for all of the hangs. I have a pretty clean standard setup with decent net speed. After the second hang, using Task Manager doesn't clear the ailing Photoshop. I'm ok with Beta stuff, but not with having to reboot as I try each filter!

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Oct 22, 2020 0
Adobe Employee ,
Oct 23, 2020

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Hi all,

 

If you are using an 8-bit greyscale image then, convert it into RGB and try using the neural filters. Let us know if that helps?

 

Thanks,

Mohit

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Oct 23, 2020 2
Explorer ,
Oct 24, 2020

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Hello,

 

That was it. When I converted the 8bits grayscale image in RGB, it opened the neural filters panel normally.

 

So, there really is a bug.

 

Thank you.

 

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Oct 24, 2020 1
New Here ,
Oct 22, 2020

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Hi,

I got the same problem with the Style Transfer filter and I solved it using your advice.

Just updated my NVIDIA P400.

Thank you

Michel Flohr

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Oct 22, 2020 0
Adobe Employee ,
Oct 22, 2020

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Thanks for the update Michel. Glad it worked fine for you.

 

~Akash

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Oct 22, 2020 0
New Here ,
Nov 03, 2020

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Hello Akash,

 

after following your advice deactivating the performance settings for the graphics driver and restarting photoshop, I am still experiencing crashes:

if I hit the label with the neural filters, photoshop will crash repeatedly. I will try to reactivate the performance settings to see if the app stays stable if I do not touch the neural filters tab.


I am using an Nvidia P4000 with driver no 442.50. There are more recent drivers available but a more recent driver will cause issues with keyshot which I am also using.

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Nov 03, 2020 1
New Here ,
Nov 12, 2020

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Yup, having the same problem.. I have a 10 core processor 8gb 5700 limited edition graphics card .. and i'm crashing when trying to use neaural filter. Was with support for hours and couldnt figure somthing out. I went as far as using the adboe cleaner on everytinhg.. reinstalled and still having the same issue. I really hope you guys are working on a patch.

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Nov 12, 2020 0
Explorer ,
Nov 19, 2020

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This is not a driver or hardware problem. Even though I did try disabling the graphics processor, and updating my drivers.

Neural filters worked just fine for me when I was on Windows 1909, and they started crashing after I updated to 20H2, nothing else changed about my computer...

 

This neural filters crash is sitill not fixed in Photoshop 22.0.1

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Nov 19, 2020 0
Adobe Employee ,
Nov 20, 2020

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Hi all,

 

We're happy to announce the release of Photoshop 22.0.1 that should resolve this issue.

 

This update includes fixes to some of the top users reported issues. Check out the list of all fixed issues here: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

 

To update Photoshop to 22.0.1, click "Update" in the Creative Cloud desktop app next to Photoshop. 

For help with updating, see Update Creative Cloud apps.

 

Let us know how it goes.

 

Thanks,

Mohit

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Nov 20, 2020 0
New Here ,
Nov 21, 2020

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Hello,

 

Just installed the latest photoshop (desktop app says "up to date") an latest Nvidia drivers.

 

Neural filters still crashes my PC (win 10)

 

It opens the panel, preview of som skin smoothing filter, hourglass for a few seconds and photoshop crashes.

 

New update does not help for me.

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Nov 21, 2020 0
New Here ,
Nov 21, 2020

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Same. Have a brand new laptop with the latest and greatest and when I go into the Neural Filters and try to apply them, the app itself crashes. App is up to date version 22.01......... 

 

not sure what was "fixed"? But many still rec crashes. 

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Nov 21, 2020 1
New Here ,
Nov 23, 2020

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Photoshop up to date version 22.01 But Still Smae Problem

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Nov 23, 2020 0