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Fixed: Photoshop 22.0 neural filter style transfer not available

Community Beginner ,
Oct 20, 2020 Oct 20, 2020

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I am pumped for the style transfer feature in photoshop 2021, but it is the only neural filter that wont work. The download button is unclickable and greyed out and it says the filter is not available.

ndow_0-1603204484487.png

{Moderator Note: Edited thread title, LFP-1846, PS-57169}

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correct answers 3 Correct answers

Community Beginner , Oct 20, 2020 Oct 20, 2020

When I restarted for a third time, it worked.

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Adobe Employee , Nov 18, 2020 Nov 18, 2020

Hi all,

 

We're happy to announce the release of Photoshop 22.0.1 that should resolve this issue.

 

This update includes fixes to some of the top users reported issues. Check out the list of all fixed issues here: Fixed issues in Photoshop

 

To update Photoshop to 22.0.1, click "Update" in the Creative Cloud desktop app next to Photoshop. 

For help with updating, see Update Creative Cloud apps.

 

Let us know how it goes.

 

Thanks,

Mohit

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New Here , Mar 11, 2021 Mar 11, 2021

Finally I could install these filters... First I had to set the temporary path (TEMP and TMP) to c:\windows\temp. Second I had to run PS as administrator. Then the download worked.

 

Then I started PS without admin-rights and the filters were not installed... So I had to change the rights for all of the directories in folder c:\users\....\Appdata\Roaming\Adobe\UXP\PluginsStorage\PHSP\22\Internal\com.adobe.nfp.gallery\ that I am authorised to access it.

 

Afterwords the filters worked!! *halleluja*

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Explorer ,
Mar 10, 2021 Mar 10, 2021

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If anything, 22.3 is worse. It fails to download as usual and then hangs my computer for 10 minutes.

Does anyone monitor these threads or is this where feedback goes to die? 

Can I suggest that admin remove the 2 correct answers nonsense at the top of this thread please?

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New Here ,
Mar 10, 2021 Mar 10, 2021

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On Windows 10 also with admin-rights the download of the neural filters stops immediately! Just tried with version 22.3, but still the same problem! Very frustrating!!

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Explorer ,
Mar 10, 2021 Mar 10, 2021

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I feel your pain. I have admin rights but had to create an additional
admin user with admin rights before they would download.
Then moved the admin's filters into my users filters.
Admin's filters will be in:
C>Users>Admin>AppData>Roaming>Adobe>UXP>PluginsStorage>PHSP>22>Internal
The folder you want is com.adobe.nfp.gallery
Copy that folder

Rename that folder in your Users -- Internal -- folder to old or something.

Paste or drop the admin folder into your corresponding user folder and you
should be good to go.

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Explorer ,
Mar 10, 2021 Mar 10, 2021

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Like many people, I moved my temp and tmp folders to a D drive because C is my SSD which quickly fills up and is reserved for my OS. Doing this caused the Photoshop issue, the program did not even see my C drive as a scratch disc. I restored temp to C, downloaded filters then put temp back on D.

This worked for me.

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Explorer ,
Mar 10, 2021 Mar 10, 2021

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Great news. But I'm thinking Adobe doesn't read these postings. There
have been many work-arounds and I've informed mine directly to Adobe.
Problem continues to exist.

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Community Beginner ,
Mar 10, 2021 Mar 10, 2021

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The fix for me windows 10 was to launch photoshop with admin privledges.

 

When I saw the post about permissions and inheritance it seemed obvious at that point.

 

good luck

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Explorer ,
Mar 10, 2021 Mar 10, 2021

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Yes. I read that worked for some. I tried it but thinking because I
moved as much stuff as possible off my NVMe C drive it didn't work?

Mystery continues as to why you can install Photoshop, LR, Bridge, WITHOUT
Admin privileges but to install a plug-in/filter? This should be
easily corrected by Adobe... instead they've suggested to me at a few
points to contact Microsoft ! ! !
If Adobe really needs Microsoft for their SW to function the future is not
bright?

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Explorer ,
Mar 10, 2021 Mar 10, 2021

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Running with admin rights did not work for me.

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New Here ,
Mar 11, 2021 Mar 11, 2021

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Finally I could install these filters... First I had to set the temporary path (TEMP and TMP) to c:\windows\temp. Second I had to run PS as administrator. Then the download worked.

 

Then I started PS without admin-rights and the filters were not installed... So I had to change the rights for all of the directories in folder c:\users\....\Appdata\Roaming\Adobe\UXP\PluginsStorage\PHSP\22\Internal\com.adobe.nfp.gallery\ that I am authorised to access it.

 

Afterwords the filters worked!! *halleluja*

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Explorer ,
Mar 11, 2021 Mar 11, 2021

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Great news. Let's hope Adobe reads it.
Still doesn't make sense that you can install Adobe products -- Lightroom,
Photoshop, etc. without any rights but to download a filter you have to be
an admin?

And yes, because Adobe throws so many files into it, I moved the temp
folder to another drive and created a desktop .bat file to delete it.

My latest Creative Cloud even allows you to choose where you want the apps
installed! That must be an adventure.

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New Here ,
Mar 26, 2021 Mar 26, 2021

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I fixed this, and your guide almost same as mine but no need to run administrator.

I created video guide about on how to fix. Here is the video: FIX "Can't Install Neural Filters" In Adobe Photoshop 2021 | NO NEED DOWNLOAD from OTHER SITES

hope it helps on you guys who need a video guide.

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Explorer ,
Mar 26, 2021 Mar 26, 2021

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Great news.

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New Here ,
Jun 21, 2021 Jun 21, 2021

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Your tutorial is one of many that don't work.

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Community Beginner ,
May 12, 2021 May 12, 2021

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I hope this will be fixed within new updates, 

mine says filter is not available, when i click on it

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Explorer ,
May 12, 2021 May 12, 2021

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There should be a few filters available for download.
Again, mine would'nt download because I moved the temp folders off the C
drive.

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Community Beginner ,
Jun 21, 2021 Jun 21, 2021

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Well, here we are at the end of June 2021. I am running PS 22.4.2 on OSX Mojave and still neural filters just start downloading and then revert back to wanting them to be downloaded. It's been 10 months (!) since these issues were first reported. I'm happy for those of you running Windows 10 who have been successful in employing some complicated workarounds involving Admin accounts, user permissions, reinstalls, etc. but shouldn't Adobe have fixed this for all users by now? Especially for us Mac users?

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Explorer ,
Jun 21, 2021 Jun 21, 2021

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Thinking that it had been corrected for Mac I purchased a MacBook Pro.
I just opened Photoshop and downloaded and used a few neural filters.
Not much help, admittedly but .......

My Mac, being the M1 chip variety, isn't supported by Adobe for native
applications except for Photoshop and Raw. Everything else they want to
install an Intel version -- Bridge, Lightroom CC -- but I just won't do
it.

The M1 seems very capable but currently not being used much. How long
should we wait on Adobe?

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Community Beginner ,
Jun 27, 2021 Jun 27, 2021

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I just updated my PC with a RTX 3080ti to be able to use some of these new Ai features in Photoshop and to my surprise Adobe halfway released a feature that a tone of people are having problems with. I've done every little adjust that people have mentioned on these forums, from deleting that folder inside the AppData folder to checking the TEMP/TMP file names and nothing seems to work. I still have greyed out boxes but I can download the plugins. I tried using bot raw and jpg files of headshots and nothing seems to work. I have also updated my drivers and still nothing. 

So why do we pay for a service that halfway releases a feature? Or a feature that only works for some people? This is ridiculous. Adobe, fix this issue or don't release it until you get it right now. I hate wasting my time on products that you want us to fingure out without you providing real customer support. And by customer support I don'y mean you giving us a list of forums to read, you guys need to do a better job with videos on how to fix issues or actually answering email or phone calls.

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Explorer ,
Jul 21, 2021 Jul 21, 2021

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I had my system variables set to another drive (K:\windows temp). Changing the TMP and TEMP to C:\Windows Temp fixed it. This video was the one that helped me fix it (not Adobe by the way): https://www.youtube.com/watch?v=noHjFYPN9tU

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New Here ,
Oct 28, 2021 Oct 28, 2021

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I had the same problem. I started Photoshop "as Administrator" After that the neural filters were downloaded normally (I am using Windows 10 latest version and all updates, 10-2021)

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Engaged ,
Oct 28, 2021 Oct 28, 2021

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Latest PS v23, installed from scratch. Windows 11. All updates performed.

 

Still happens, unavailable filters still won't download.

 

Update - worked after several PS restarts.

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New Here ,
Jan 20, 2022 Jan 20, 2022

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New Laptop, Windows 11, Photoshop v23.1.1

I got the option to download but it would say "filter not available".

 

I added folders as per previous suggestions because my Pc only showed folders up to the one named 22.

But still no joy.

 

I then opened Ps as Administrator and then they all downloaded successfully.

 

I then checked the folders I added and above, and everything from UXP, but see no files in any of them.

 

So running as Admin has sorted my problem. Hope this helps

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Explorer ,
Jan 20, 2022 Jan 20, 2022

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I went a step further and copied the folders created by the admin login to
my user login following the same “path.”

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New Here ,
Jan 22, 2022 Jan 22, 2022

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I found the solution, run photoshop as administrator. 

 

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Community Expert ,
Jan 26, 2022 Jan 26, 2022

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I'm wondering if it would also have worked as another user, with fresh user preferences...

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