Highlighted

Flashing window at login

New Here ,
Sep 07, 2020

Copy link to clipboard

Copied

Hi, I installed photoshop a few days ago and it worked fine. Today when I loged in I got a flashing blank window that I can´t stop. Tried on another computer and I get the same result. I am working on a project for my university class which is supposed to be done in 2 days so I really need support ASAP.

 

TOPICS
Problem or error

Views

21

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Flashing window at login

New Here ,
Sep 07, 2020

Copy link to clipboard

Copied

Hi, I installed photoshop a few days ago and it worked fine. Today when I loged in I got a flashing blank window that I can´t stop. Tried on another computer and I get the same result. I am working on a project for my university class which is supposed to be done in 2 days so I really need support ASAP.

 

TOPICS
Problem or error

Views

22

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 07, 2020 0
Adobe Community Professional ,
Sep 07, 2020

Copy link to clipboard

Copied

I found this thread with a variety of suggestions. It looks like going to Preferences > General and selecting Use Legacy "New Document" Interface worked for some folks.

 

If that doesn't help, because you mentioned you're at a university, you might also be able to reach out to your campus IT support for help.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Sep 07, 2020 0