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Free Trial ended a while back now when I've purchased a plan the files I used have disappeared

New Here ,
Mar 31, 2020 Mar 31, 2020

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Back in January I got a free trial for Photoshop and made only two images, and then the trial ended and I couldn't access them since I forgot to download them. Now when I search for them after buying a plan they are completely gone. Is there any way to recover them or get them back?

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Adobe
Apr 01, 2020 Apr 01, 2020

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Hi there,

 

Are you referring to Photoshop Cloud documents that you saved when you were using a trial version? 

 

To find your  Photoshop cloud documents, access:

  • Photoshop (desktop or iPad): Cloud documents tab in the Photoshop home screen.
  • assets.adobe.com (web): Navigate to Creative Cloud > Files > Your work > Cloud documents.

 

Thanks,

Akash

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