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Freeze on hue/saturation

Community Beginner ,
May 19, 2020

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Today I updated photoshop, 21.1.3 for mac. (mac pro 2013, macOS Mojave) Total crap - its freeze on hue/saturation. Returnet to previous version:((((

Adobe, thats going on?

Adobe Community Professional
Correct answer by PECourtejoie | Adobe Community Professional

Hello, hiding rulers is temporary, go to your Creative Cloud app, and update to Photoshop 21.2, as this issue is fixed, according to this help document: https://helpx.adobe.com/photoshop/kb/fixed-issues.html#photoshop-desktop-fixed-issues

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Freeze on hue/saturation

Community Beginner ,
May 19, 2020

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Today I updated photoshop, 21.1.3 for mac. (mac pro 2013, macOS Mojave) Total crap - its freeze on hue/saturation. Returnet to previous version:((((

Adobe, thats going on?

Adobe Community Professional
Correct answer by PECourtejoie | Adobe Community Professional

Hello, hiding rulers is temporary, go to your Creative Cloud app, and update to Photoshop 21.2, as this issue is fixed, according to this help document: https://helpx.adobe.com/photoshop/kb/fixed-issues.html#photoshop-desktop-fixed-issues

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Crash or freeze

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May 19, 2020 1
LEGEND ,
May 19, 2020

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logo4u, what’s going on with you? 

Do you understand that this is a user Forum, so you are not really addressing Adobe here, even though some Adobe employees thankfully have been dropping by.

 

Your description of the problem is pretty much useless and that the issue made you revert to an old version instead of doing some basic trouble-shooting would seem peculiar to say the least. 

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

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May 19, 2020 1
Community Beginner ,
May 19, 2020

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Sorry, posted to wrong place:)

 

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May 19, 2020 0
LEGEND ,
May 19, 2020

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Photoshop Bug Reports can be posted over on 

http://feedback.photoshop.com/photoshop_family/products/photoshop_family_photoshop

 

But I think you should do some trouble-shooting first and ascertain the issue is reproducible. 

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May 19, 2020 0
LEGEND ,
May 21, 2020

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May 21, 2020 0
New Here ,
Jun 10, 2020

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Hi All

I have exactly the same issue, never happened before, keeps hanging on hue/saturation

 

Very odd

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Jun 10, 2020 0
LEGEND ,
Jun 10, 2020

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Jun 10, 2020 1
Adobe Community Professional ,
Jun 17, 2020

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Hello, hiding rulers is temporary, go to your Creative Cloud app, and update to Photoshop 21.2, as this issue is fixed, according to this help document: https://helpx.adobe.com/photoshop/kb/fixed-issues.html#photoshop-desktop-fixed-issues

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Jun 17, 2020 0
New Here ,
Aug 03, 2020

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Still freezes!!

 

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Aug 03, 2020 0
New Here ,
Sep 24, 2020

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So I've updated to 21.2.3 and I've changed my Preferences to default and disabled my ruler and I still cannot get the sliders in my hue/saturation layer to work. I'm so frustrated, am I missing something?

 

 

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Sep 24, 2020 0
LEGEND ,
Sep 25, 2020

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The original issue affected destructive Adjustments, so what you describe would seem to be another issue. 

 

Please read this (in particular the section titled "Supply pertinent information for quicker answers"):

https://community.adobe.com/t5/Community-Help/Guidelines-Tips-for-the-Adobe-Forums/td-p/4788157

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Sep 25, 2020 0