Freeze on hue/saturation

[logo4u]

Today I updated photoshop, 21.1.3 for mac. (mac pro 2013, macOS Mojave) Total crap - its freeze on hue/saturation. Returnet to previous version:((((

Adobe, thats going on?

[c.pfaffenbichler]

logo4u, what’s going on with you? 

Do you understand that this is a user Forum, so you are not really addressing Adobe here, even though some Adobe employees thankfully have been dropping by.

Your description of the problem is pretty much useless and that the issue made you revert to an old version instead of doing some basic trouble-shooting would seem peculiar to say the least. 

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

[logo4u]

Sorry, posted to wrong place:)

[c.pfaffenbichler]

Photoshop Bug Reports can be posted over on 

http://feedback.photoshop.com/photoshop_family/products/photoshop_family_photoshop

But I think you should do some trouble-shooting first and ascertain the issue is reproducible. 

[c.pfaffenbichler]

See Pete Green’s post: 

https://feedback.photoshop.com/photoshop_family/topics/photoshop-21-1-3-hue-saturation-dialog-box-bu...

[andrewg65787295]

Hi All

I have exactly the same issue, never happened before, keeps hanging on hue/saturation

Very odd

[c.pfaffenbichler]

Hide the Rulers add your vote to the Bug Report … 

https://feedback.photoshop.com/photoshop_family/topics/photoshop-21-1-3-hue-saturation-dialog-box-bu...

[PECourtejoie · Accepted solution]

Hello, hiding rulers is temporary, go to your Creative Cloud app, and update to Photoshop 21.2, as this issue is fixed, according to this help document: https://helpx.adobe.com/photoshop/kb/fixed-issues.html#photoshop-desktop-fixed-issues

[jrossphoto]

Still freezes!!

[Anne98A4]

So I've updated to 21.2.3 and I've changed my Preferences to default and disabled my ruler and I still cannot get the sliders in my hue/saturation layer to work. I'm so frustrated, am I missing something?

[c.pfaffenbichler]

The original issue affected destructive Adjustments, so what you describe would seem to be another issue. 

Please read this (in particular the section titled "Supply pertinent information for quicker answers"):

https://community.adobe.com/t5/Community-Help/Guidelines-Tips-for-the-Adobe-Forums/td-p/4788157