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Freezing in working process, only alt+tab helps

New Here ,
Sep 25, 2017

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PS freezes while i'm workin, and unfreeze it can only alt+tab.

When i'm working on my laptop in PS soon it's start freezing, and have no reactions at all. But as soon as i press alt+tab it's unfreeze instantly.

Freezes instantly in the following situations: when working with large brushes, lasso, ctrl + z, resizing the window with brushes.

Tried to cure: Reinstalling Windows with formatting, different versions of Photoshop (2014-2017). Installing Windows on SSD and HDD, installing photoshop on SSD and HDD. Scanned for viruses - clean. Launched the test of the operative standard prog - without errors. Launched from two video cards integrated and discrete. The problem remains.

Laptop DEXP

intel core i7 4710-MQ 2,50Ghz

Intel hd 4600

Nvidia geforce 940m

HDD HTS545050A7E680

SSD Adata sp310 128gb

RAM noname 8gb

win 10

Turning off handwriting windows service will helps.

Control Panel\All Control Panel Items\Administrative Tools\services  then find "touch keyboard and handwriting service" properties - startup type - disabled.

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Freezing in working process, only alt+tab helps

New Here ,
Sep 25, 2017

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PS freezes while i'm workin, and unfreeze it can only alt+tab.

When i'm working on my laptop in PS soon it's start freezing, and have no reactions at all. But as soon as i press alt+tab it's unfreeze instantly.

Freezes instantly in the following situations: when working with large brushes, lasso, ctrl + z, resizing the window with brushes.

Tried to cure: Reinstalling Windows with formatting, different versions of Photoshop (2014-2017). Installing Windows on SSD and HDD, installing photoshop on SSD and HDD. Scanned for viruses - clean. Launched the test of the operative standard prog - without errors. Launched from two video cards integrated and discrete. The problem remains.

Laptop DEXP

intel core i7 4710-MQ 2,50Ghz

Intel hd 4600

Nvidia geforce 940m

HDD HTS545050A7E680

SSD Adata sp310 128gb

RAM noname 8gb

win 10

Turning off handwriting windows service will helps.

Control Panel\All Control Panel Items\Administrative Tools\services  then find "touch keyboard and handwriting service" properties - startup type - disabled.

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Sep 25, 2017 1
Adobe Employee ,
Oct 02, 2017

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Hi Romkavp ,

Thanks for the detailed post. Have you checked for an update of your GPU driver on Nvidia's website?

Most of the times GPU drivers and third party plugins do make apps unresponsive, Have you tried resetting Photoshop preferences to default Preferences in Photoshop and check if the problem persists?

Thanks,

Akash

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Oct 02, 2017 0
New Here ,
Oct 07, 2017

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Hi Akash. I have the same problem. both with a asus g550Jk, nvidia gtx850m, 16 RAM, HD 7200 rpm (2014) and a brand new Wacom Mobile Studio Pro 16, i5, nvidia quadro M600m, both fresh installs of windows 10

it happens more frequently with the latest versions of photoshop. 2017 being the worst offender, 2015.5 is the one I use more often due to the UHD support and hand gestures, and 2014 the more stable, but less usable on the tablet.

deactivated antivirus, running the latest drivers, reset Photoshop preferences as you said, and the problem persists. it's really annoying having to alt-tab every few inputs....

thanks for any suggestion

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Oct 07, 2017 1
New Here ,
Oct 08, 2017

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Turning off handwriting windows service will helps.

Control Panel\All Control Panel Items\Administrative Tools\services  then find "touch keyboard and handwriting service" properties - startup type - disabled.

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Oct 08, 2017 0
Community Beginner ,
Mar 06, 2020

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didnt work in my case

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Mar 06, 2020 0
New Here ,
Apr 18, 2019

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I do have this problem for too long and couldn't find any solution. Turning off handrwiting service didn't help either. If you found any solution so far please share with me.

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Apr 18, 2019 0
Community Beginner ,
Sep 27, 2019

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Has anyone fixed this issue. I am currently running photoshop on an i9 with 32G of ram with an Nvidia 1080ti. I have a studio pro 16 attached to this machine. While I am working it freezes and the only way to unfreeze it is to switch tabs. I've tried everything disabling things etc but still the same issue. I even refreshed windows 10. Adobe guys please help. 

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Sep 27, 2019 0
New Here ,
Oct 06, 2019

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I have the same bug, I am using a Huion tablet. This does not seem to affect CS6 but does affect at least 2015-2019. The only extension I am using is brushbox.

I am using 64gb of ram, ryzen 1700, gtx 1070. 430.86 studio driver.

 

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Oct 06, 2019 0
Community Beginner ,
Oct 07, 2019

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I solved the issues by installing an NVMe drive and assign it as the primary scratch disk. Athough I have enough ram photoshop still uses a scratch disk especially with large files. This has cleared any lag or hiccups I was having.

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Oct 07, 2019 0
New Here ,
Dec 20, 2019

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Seems like this issue has been going on for several YEARS now without any kind of workable solution.

 

Nice to know I am paying this much money every month for a program that simply makes it impossible for me to do my work.  FUN!!

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Dec 20, 2019 1
New Here ,
Jan 29, 2020

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Same here, no solution (and I've tried everything...)

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Jan 29, 2020 1
Community Beginner ,
Mar 06, 2020

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same here! really frustrating.. ipad gives a better drawing experience than 'industry level' photoshop

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Mar 06, 2020 0