Generate Normal Map still not working in PS 21.2.1

[#1]

"Generate Normal Map" still isn't working. Nothing happens when I select it, other than the image reloading. 

I know others had this problem, and resetting PS's preferences seemed to work for them. It only works for me if I reset the preferences EVERY TIME I reopen Photoshop, and even then I only get one map per session to work. 

This is a huge wrench in my workflow and I wish Adobe would address it, as it's happening to a lot of people, across various versions. 

[#2]

"Generate Normal Map" still isn't working. Nothing happens when I select it, other than the image reloading. 

I know others had this problem, and resetting PS's preferences seemed to work for them. It only works for me if I reset the preferences EVERY TIME I reopen Photoshop, and even then I only get one map per session to work. 

This is a huge wrench in my workflow and I wish Adobe would address it, as it's happening to a lot of people, across various versions. 

[#3]

Hi Sean,

Sorry to hear that maps are not generating in Photoshop. Could you please try deselecting "Use Graphics Processor" located in Photoshop's Preferences > Performance, then relaunch Photoshop and let us know if it helps?

Regards,
Sahil

[#4]

Hi, thanks for replying.

I get the following error generating normal maps with the graphics processor turned off:

In case it helps, here is my graphic card info, plus the default settings I'm using:

 

[#5]

Same problem. Photoshop CC2019 and 2020 are EXTREMELY BUGGY.

I have the latest macbook Pro with the AMD Radeon Pro GPU and other apps run just fine.

100% software glitch.

Photoshop obviously requires the graphics processor to run this feature. Turning it on and off DID NOT SOLVE THE ISSUE. Where is the SUPPORT??????