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GetLogicalProcessorInformation missing in Kernel32.dll

New Here ,
May 13, 2012 May 13, 2012

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I have CS6 all downloaded and when i go to launch it i get an error right away wonderful eh? u.u Anyways it says this The Procedure entry point GetLogicalProcessorInformation Could not be located in the

Dynamic link Library KERNEL32.dll  Plz tell me  what in the world this is i have to do before i get Photoshop rage =D thanks.lol.

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Adobe
May 13, 2012 May 13, 2012

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That particular error means that you have a problem with your OS install (it's missing a function that should be there).

Which OS version are you running?

And is there any chance that you had problems installing one of the OS service packs?

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Community Beginner ,
May 29, 2012 May 29, 2012

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I'm another user who is getting the error:

The Procedure entry point GetLogicalProcessorInformation Could not be located in the Dynamic link Library KERNEL32.dll

I'm running Windows XP SP2.

(For what it's worth, I also have a properly functioning CS5 installation.)

Any ideas? I'd hate to be stuck unable to run PS CS6.

Thanks much,

Don

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May 29, 2012 May 29, 2012

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You need XP SP3, which is the minimum requirement to run Photoshop CS6.

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Guest
Sep 19, 2012 Sep 19, 2012

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When did SP3 come out? I got Windows XP Home Edition in 2003

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New Here ,
Sep 19, 2012 Sep 19, 2012

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Try installing Windows XP Service Pack 3.

It's listed as Recommended for DW (for Photoshop CS6 it's essential)

http://www.adobe.com/products/dreamweaver/tech-specs.html

I think is better you upgrade to windows 7, these are issue of escort incompatibility...

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Sep 19, 2012 Sep 19, 2012

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Windows XP Service Pack 3 came out in 2008.

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LEGEND ,
Sep 19, 2012 Sep 19, 2012

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I wonder, why would you buy a $700 state of the art graphics package and try to run it on a 10 year old operating system?

You speak as though being able to run the older software should mean that the newest software should run okay.  Technology marches on.  Know that even with XP service pack 3 you won't get GPU acceleration.

-Noel

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New Here ,
Feb 22, 2013 Feb 22, 2013

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And i have this problem , i have WINDOWS XP Nt !

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