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Getting error could not save because of a disk error. Using Photoshop 2020 running on macOS

New Here ,
Jun 28, 2020

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Screenshot 2020-06-28 at 3.43.22 PM.png

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Import and export

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Getting error could not save because of a disk error. Using Photoshop 2020 running on macOS

New Here ,
Jun 28, 2020

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Screenshot 2020-06-28 at 3.43.22 PM.png

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Import and export

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Adobe Employee ,
Jun 30, 2020

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Hi there,

 

Sorry that you're getting an error that Photoshop 2020 could not save the file because of a disk error.

 

Are you getting the error while saving a specific file to a specific location? Does the issue occurs with all the files? Also, which version of macOS are you running?

 

Please check that you have the latest version of Photoshop 2020(v21.2) installed. See this link for more details: https://helpx.adobe.com/photoshop/kb/uptodate.html

 

To troubleshoot the error you're getting while saving, please checkout the steps mentioned in this article https://helpx.adobe.com/photoshop/using/scratch-disks-preferences.html#Troubleshootscratchdisksarefu... and let us know how it goes.

 

Thanks,

Akash

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New Here ,
Jul 14, 2020

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my file is open inside external hardisk

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italosan LATEST
Adobe Community Professional ,
Jul 14, 2020

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Try to move the file directly to your computer and check if it opens correctly or the error appears again.

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