Getting error could not save because of a disk error. Using Photoshop 2020 running on macOS

New Here ,
Jun 28, 2020 Jun 28, 2020

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Screenshot 2020-06-28 at 3.43.22 PM.png

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Community Beginner , Mar 28, 2021 Mar 28, 2021
I found the solution! You need to grant full write access to Photoshop. Go to System Preferences > Security and Privacy, then Privacy tab. Scroll to folded on left called "Full Disk Access" then login to edit preferences and make sure to check off Photoshop to give it access!

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Adobe Employee ,
Jun 30, 2020 Jun 30, 2020

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Hi there,

 

Sorry that you're getting an error that Photoshop 2020 could not save the file because of a disk error.

 

Are you getting the error while saving a specific file to a specific location? Does the issue occurs with all the files? Also, which version of macOS are you running?

 

Please check that you have the latest version of Photoshop 2020(v21.2) installed. See this link for more details: https://helpx.adobe.com/photoshop/kb/uptodate.html

 

To troubleshoot the error you're getting while saving, please checkout the steps mentioned in this article https://helpx.adobe.com/photoshop/using/scratch-disks-preferences.html#Troubleshootscratchdisksarefu... and let us know how it goes.

 

Thanks,

Akash

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New Here ,
Jul 14, 2020 Jul 14, 2020

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my file is open inside external hardisk

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Adobe Community Professional ,
Jul 14, 2020 Jul 14, 2020

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Try to move the file directly to your computer and check if it opens correctly or the error appears again.

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Community Beginner ,
Mar 28, 2021 Mar 28, 2021

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I found the solution! You need to grant full write access to Photoshop. Go to System Preferences > Security and Privacy, then Privacy tab. Scroll to folded on left called "Full Disk Access" then login to edit preferences and make sure to check off Photoshop to give it access!

 

Screen Shot 2021-03-28 at 2.41.24 PM.png

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Adobe Community Professional ,
Mar 30, 2021 Mar 30, 2021

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Hi, we are happy that your problem has been solved. If you need help in the future, please contact us 🙂

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New Here ,
May 10, 2021 May 10, 2021

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I don't have "Full Disk Access" under the Privacy Tab so I can't try the above option. I'm getting this error message when I try to open a .psb file: "photoshop could not complete your request because of a disk error"

Suggestions please??

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Community Beginner ,
May 28, 2021 May 28, 2021

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Then you probably have an older mac os system, try other tabs on the left, and see if any of them show photoshop as an option, older version could have it grouped somewhere else. What OS system are you on?

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Community Beginner ,
May 30, 2021 May 30, 2021

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LATEST
Hi
I have Big Sur Version 11.2, so I think the system version is not the
problem..


*Daiana Paula Yurzola*
Portfolio| LinkedIn

*Mobile: *+54.911.61965360
*S**kype:* daianayurzola

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Community Beginner ,
May 20, 2021 May 20, 2021

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I gave Photoshop "Full Disk Access" and still having the same error "Could not save because of a disk error"
Please help!

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New Here ,
May 29, 2021 May 29, 2021

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Good

https://thongtinvatlieu.com/

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