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Getting error could not save because of a disk error. Using Photoshop 2020 running on macOS

New Here ,
Nov 04, 2020

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Please help me , i'm using Photoshop 2020 running on mac OS Catalina

 

Screen Shot 2020-11-05 at 01.52.07.png

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Mac, Problem or error

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Getting error could not save because of a disk error. Using Photoshop 2020 running on macOS

New Here ,
Nov 04, 2020

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Please help me , i'm using Photoshop 2020 running on mac OS Catalina

 

Screen Shot 2020-11-05 at 01.52.07.png

TOPICS
Mac, Problem or error

Views

25

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Nov 04, 2020 0
Adobe Employee ,
Nov 05, 2020

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Hi there,

 

Sorry that you're getting an error that Photoshop 2020 could not save the file because of a disk error.

 

Are you getting the error while saving a specific file to a specific location? Does the issue occurs with all the files? Also, which version of macOS are you running?

 

Please check that you have the latest version of Photoshop 2021( 22.0) installed. See this link for more details: https://helpx.adobe.com/photoshop/kb/uptodate.html

 

To troubleshoot the error you're getting while saving, please checkout the steps mentioned in this article https://helpx.adobe.com/photoshop/using/scratch-disks-preferences.html#Troubleshootscratchdisksarefu... and let us know how it goes.

 

Thanks,

Akash

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