Highlighted

Getting Program Errors in Photoshop 2021

Community Beginner ,
Oct 29, 2020

Copy link to clipboard

Copied

I cannot open files and cannot shut down the program as I keep getting a "program error".  I have to use Task manager to close the program down.

 

Adobe Photoshop Version: 22.0.0 20201006.r.35 2020/10/06: 4587a1caa63 x64
Number of Launches: 67
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.16299.1087

 

See attached images

fe51c39cfb31d8c178aac03412a96d9b.png891ce6a6ed2bce44faed16838237d1b0.png

TOPICS
Performance

Views

89

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Getting Program Errors in Photoshop 2021

Community Beginner ,
Oct 29, 2020

Copy link to clipboard

Copied

I cannot open files and cannot shut down the program as I keep getting a "program error".  I have to use Task manager to close the program down.

 

Adobe Photoshop Version: 22.0.0 20201006.r.35 2020/10/06: 4587a1caa63 x64
Number of Launches: 67
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.16299.1087

 

See attached images

fe51c39cfb31d8c178aac03412a96d9b.png891ce6a6ed2bce44faed16838237d1b0.png

TOPICS
Performance

Views

90

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 29, 2020 2
Community Beginner ,
Oct 29, 2020

Copy link to clipboard

Copied

I am having exactly the same problem. Could someone from Adobe answer with a solution. Is this a fault in the new version? I am sure there must be more than 2 of us with this issue. It is very disappointing.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 29, 2020 1
New Here ,
Oct 29, 2020

Copy link to clipboard

Copied

Go to edit/preferences and select performance and unselect the graphic proccesor checkbox that will do the work, bad things is that I get this error when I try to use the hand tool . Hope not your case.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 29, 2020 1
Community Beginner ,
Oct 29, 2020

Copy link to clipboard

Copied

Hi I tried your suggestion but still having issues.  The one thing I can do is create a new image but cannot open existing work.

Thanks for the suggestion.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 29, 2020 0
Community Beginner ,
Oct 29, 2020

Copy link to clipboard

Copied

My friend you are a genius. I did what you suggested and it seems to have soved the issue. Thank you.

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 29, 2020 0
Community Beginner ,
Oct 29, 2020

Copy link to clipboard

Copied

I also reinstalled version 22 but told it not to import preferences from the previous version. then I followed you advice. Seems to work OK now but will give it a workout over the weekend.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 29, 2020 0
Community Beginner ,
Oct 29, 2020

Copy link to clipboard

Copied

I managed to get my Photoshop going!!  I didn't go far enough and now it is working!!  Thank you!!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 29, 2020 0