Grünes Bild

New Here ,
Jun 09, 2021 Jun 09, 2021

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Hallo in die Runde.

 

Seit einer Woche funktioniert bei mir Photoshop nicht mehr.

Egal von wo ich die Bilder in Photoshop exportiere, es erscheint immer ein grüner Bildschirm und mein Bild ist weg. Zwar kann ich es im Navigator sehen aber nicht auf der Benutzeroberfläche um es zu bearbeiten.

 

Ich habe Photoshop aktualisiert, deinstalliert und erneut installiert, den Rechner neu gestartet, ect. Aber nichts hat sich geändert. 

 

Hat jemand Hilfe für mich, was da los ist und was ich machen kann?

 

Danke im Voraus.

 

Julie

 

TOPICS
Bug, Import and export, Mac, Problem or error

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Adobe Community Professional ,
Jun 09, 2021 Jun 09, 2021

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For the first step try to turn off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings). 

Then restarting Photoshop and check. 

In the next step I would try to reset the Photoshop preferences: Preferences in Photoshop (adobe.com) . 

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Adobe Community Professional ,
Jun 09, 2021 Jun 09, 2021

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Hi

Go to Edit > Preferences > Technology Previews and put a check mark in Disable Native Canvas, restart Photoshop to see if it helps

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New Here ,
Jun 09, 2021 Jun 09, 2021

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Thanks. It worked.

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