Graphics processor

Community Beginner ,
May 03, 2021 May 03, 2021

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Why can't i check the graphics processor in photoshop, keeps saying update or reinstall display driver. Can anyone please tell me how I do this.

 

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Download and install, How to, Problem or error

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Adobe Community Professional ,
May 03, 2021 May 03, 2021

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Where do you get the message that saying update or reinstall display driver?

Normally this is a functionality of the operating system and/or some driver packages.

 

To say more we need more informations about your system.

Which operating system do you use?

Which hardware do you use?

 

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Community Beginner ,
May 04, 2021 May 04, 2021

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LATEST

when i hover over the box to check the graphics processor the message displays down below.

Here is my system info

 

Adobe Photoshop Version: 22.3.1 20210406.r.122 990be2c x64 Number of Launches: 0 Operating System: Mac OS 10.15.7 System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2 Physical processor count: 4 Processor speed: 2900 MHz Built-in memory: 16384 MB Free memory: 11009 MB Memory available to Photoshop: 14446 MB Memory used by Photoshop: 82 % SAM SDK Version: 2.0.0-main.363.5 ACP.local Status: - SDK Version: 1.41.1.1 - Core Sync Status: Reachable and compatible - Core Sync Running: 4.11.0.12 - Min Core Sync Required: 4.3.28.24 ACPL Cache Config: - Time to Live: 5184000 seconds - Max Size: 20480 MB - Purge Percentage: 50% - Threshold Percentage: 85% - Purge Interval: 60 seconds Live Edit Client SDK Version: 3.79.23 Presets Status: - Brushes: 28 local / 0 synced - Gradients: 183 local / 0 synced - Patterns: 10 local / 0 synced - Shapes: 54 local / 0 synced - Styles: 21 local / 0 synced - Swatches: 122 local / 0 synced Manta Canvas: Enabled. Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium TextComposer: Latin ------- GPU
OpenGL API stable: True OpenCL API stable: True Native API stable: True GPUDeny: 0
GPUForce: 0
useGPU: 0
isCapableGPU: 0
GPUName: NVIDIA GeForce GT 750M
GPUVendor: NVIDIA
IsOpenGLGPUCapable: 1
IsNativeGPUCapable: 1
HasSufficientRAM: 0
VRAM: 1,073 MB
Required VRAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 0
GPU Allow Normal Mode: False GPU Allow Advanced Mode: False GPU Drawing Mode: Basic Display: 1 Display Bounds: top=0, left=0, bottom=1080, right=1920 Main Display Building native platform & platform info structure
Native platform info successfully constructed
Begin native platform info:
Platform info:
Displays:
Display 69731456
isMain = 1
isBuiltIn = 1
isStereo = 0
bounds = ((0 0) -> (1920 1080), w=1920, h=1080)
dimensions = (1920 1080)
physicalSize = (473.476 266.33)
pixelSize = (0.246602 0.246602)
dynamic range = (0 1)
potential dynamic range = (0 1)
reference dynamic range = (0 0)
device = (DeviceID name=NVIDIA GeForce GT 750M index=0 preferred=1)
Devices:
(DeviceID name=NVIDIA GeForce GT 750M index=0 preferred=1)
Power Envelope : DISCRETE
Device is removable : EMBEDDED
displays: 1
69731456
GPU accessible RAM: 1,073 MB
VRAM: 1,073 MB
Dedicated System RAM: 0 MB
SharedSystem RAM: 0 MB
Platform specifics:
Device name: NVIDIA GeForce GT 750M
Vendor name: NVIDIA
End platform info.
End native platform info.
Building OpenGL platform & platform info structure
OpenGL platform info successfully constructed
Begin OpenGL platform info:
Platform info:
Displays:
Display 69731456
isMain = 1
isBuiltIn = 1
isStereo = 0
bounds = ((0 0) -> (1920 1080), w=1920, h=1080)
dimensions = (1920 1080)
physicalSize = (473.476 266.33)
pixelSize = (0.246602 0.246602)
dynamic range = (0 1)
potential dynamic range = (0 1)
reference dynamic range = (0 0)
device = (DeviceID name=16918311 index=0 preferred=1)
Devices:
(DeviceID name=16918311 index=0 preferred=1)
Power Envelope : DISCRETE
Device is removable : UNKNOWN
displays: 1
69731456
GPU accessible RAM: 1,024 MB
VRAM: 1,024 MB
Dedicated System RAM: 0 MB
SharedSystem RAM: 0 MB
Platform specifics:
Device name: NVIDIA GeForce GT 750M OpenGL Engine
Vendor name: NVIDIA
OpenGL version: 2.1 (2.1 NVIDIA-14.0.32 355.11.11.10.10.143)
GLSL version: 1.20 (1.20)
CGL ID: 16918311
Display mask: 255
End platform info.
End OpenGL platform info.
Building OpenCL platform & platform info structure
OpenCL platform info successfully constructed
Begin OpenCL platform info:
Platform info:
Displays:
Devices:
(DeviceID name=GeForce GT 750M index=0 preferred=1)
Power Envelope : DISCRETE
Device is removable : UNKNOWN
displays: 0
GPU accessible RAM: 1,073 MB
VRAM: 1,073 MB
Dedicated System RAM: 0 MB
SharedSystem RAM: 0 MB
Platform specifics:
Device name: GeForce GT 750M
Vendor name: NVIDIA
Device version: 1.2 (OpenCL 1.2 )
OpenCL platform name: Apple
OpenCL platform vesion: 1.2 (OpenCL 1.2 (Mar 5 2021 00:20:05))
End platform info.
End OpenCL platform info.
Tester="Photoshop"
snifferStart="2021-05-05_11:32:40"
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB= 1,024
glgpu[0].GLName="16918311"
glgpu[0].GLVendor="NVIDIA"
glgpu[0].GLRenderer="16918311"
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].GLIsPreferred=1
NumCLGPUs=1
clgpu[0].CLPlatformVersion="OpenCL 1.2 (Mar 5 2021 00:20:05)"
clgpu[0].CLDeviceVersion="1.2"
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB= 1,073
clgpu[0].CLName="GeForce GT 750M"
clgpu[0].CLVendor="NVIDIA"
clgpu[0].CUDASupported=0
clgpu[0].CLIsPreferred=1
clgpu[0].CLBandwidth=1.800000e+10
clgpu[0].CLCompute=53.122509
clgpu[0].CLRawDeviceName=GeForce GT 750M
clgpu[0].CLRawDeviceVendor=NVIDIA
clgpu[0].CLRawPlatformName=Apple
clgpu[0].CLRawPlatformVendor=Apple
NumNativeGPUs=1
nativegpu[0].NativeName="NVIDIA GeForce GT 750M"
nativegpu[0].NativeGPUAccessibleRAMInMB= 1,073
nativegpu[0].NativeVRAMInMB= 1,073
nativegpu[0].NativeDedicatedSystemRAMInMB= 0
nativegpu[0].NativeSharedSystemRAMInMB= 0
nativegpu[0].NativeVendor="NVIDIA"
nativegpu[0].NativePowerEnvelope="DISCRETE"
nativegpu[0].NativeDeviceAttachment="EMBEDDED"
nativegpu[0].NativeAPIVersion="1.0 (1.0)"
nativegpu[0].NativeIsPreferred=1
snifferEnd="2021-05-05_11:32:40"
------- GPU
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AIDE.framework AIDE 1.5.0 79.627469 boost_chrono.framework boost_chrono 14.0.0.0 dynamiclink.framework dynamiclink 14.0.0.0 dvaaccelerate.framework dvaaccelerate 14.0.0.0 dvametadataUI.framework dvametadataUI 14.0.0.0 boost_filesystem.framework boost_filesystem 14.0.0.0 AdobeBIB.framework AdobeBIB 1.2.3 79.628125. AdobeXMPFiles.framework AdobeXMPFiles 79.164753 79.164753 AdobeLinguistic.framework 14.3.0.4a21dc2 dvaplayer.framework dvaplayer 14.0.0.0 PlugPlugOwl.framework PlugPlugOwl 10.1.0.15 libzip.framework libzip 14.0.0.0 AdobeAGM.framework AdobeAGM 4.30.87 79.628125. adobe_caps.framework adobe_caps 11.0.0.14 1.584361 AdobeSVGRE.framework AdobeSVGRE 6.0.0 79.628125. AdobePDFL.framework AdobePDFL 15.0.0 79 . 422394 dvavulcansupport.framework dvavulcansupport 14.0.0.0 dvacore.framework dvacore 14.0.0.0 AdobePIP.framework AdobePIP 8.2.0.7 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.8.0 79.627484. dvatransport.framework dvatransport 14.0.0.0 AdobeXMP.framework AdobeXMPCore 79.164753 79.164753 AdobeJP2K.framework AdobeJP2K 1.0.0 1.89421 dvaaudiodevice.framework dvaaudiodevice 14.0.0.0 LogSession.framework LogSession 8.2.0.7 PlugPlugExternalObject.framework 10.1.0.15 utest.framework utest 14.0.0.0 AdobeSVGAGM.framework AdobeSVGAGM 1.0.0 79.628125. dvametadataapi.framework dvametadataapi 14.0.0.0 WRServices.framework WRServices 16.1.0 16.1.0.0 AdobeBIBUtils.framework AdobeBIBUtils 1.1.1 79.628125. boost_threads.framework boost_threads 14.0.0.0 AdobeCoolType.framework AdobeCoolType 5.17.0 79.628125. boost_regex.framework boost_regex 14.0.0.0 boost_program_options.framework boost_program_options 14.0.0.0 dvamediatypes.framework dvamediatypes 14.0.0.0 AdbePM.framework AdbePM 5.5.00.377282 1.629038 boost_date_time.framework boost_date_time 14.0.0.0 dynamic-torqnative.framework dynamic-torqnative 1 AdobeMPS.framework AdobeMPS 5.8.1.1 79.628096 dvaui.framework dvaui 14.0.0.0 ICUData.framework ICUData 12.1.d22a981 dvamarshal.framework dvamarshal 14.0.0.0 Unified Extensibility Platform uxp-4.4.1.71 Required plugins: Accented Edges 22.3.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Adaptive Wide Angle 22.3.1, © 2014-2021 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin” Alien Skin Blow Up 3 Blow Up 3 3.1.3.260 43476 Copyright (c) 2019 Exposure Software, LLC - from the file “Alien Skin Blow Up 3 Automation.8li.plugin” Alien Skin Exposure X2 Autolayer Autolayer 2.5.0.85 36544 Copyright © 2012 Alien Skin Software, LLC - from the file “Alien Skin Exposure X2 Autolayer.8li.plugin” Alien Skin Snap Art 4 Autolayer Autolayer 4.1.3.258 43476 Copyright © 2012 Alien Skin Software, LLC - from the file “Alien Skin Snap Art 4 Autolayer.8li.plugin” Angled Strokes 22.3.1, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Average 22.3 © 1993-2021 Adobe. All rights reserved. - from the file “Average.plugin” Bas Relief 22.3.1, © 1991-2021 Adobe. 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All rights reserved. - from the file “WBMP.plugin” ZigZag 22.3.1, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plugins: NONE Duplicate and Disabled plugins: NONE Plugins that failed to load: NONE Unified Extensibility Platform - Extensions: Home Screen (Loaded) 4.2.0.21 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-4.2.0/" CDO: 1.87.0
CmdN: 1.7.6
CDP: 1.110.0 Discover Panel (Loaded) 1.4.0.24 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.unifiedpanel/" ccx-timeline (Prepared) 2.6.37.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.ccx.timeline/" CC Libraries Panel (Prepared) 3.12.168.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.cclibrariespanel/" Neural Filters (Prepared) 1.4.11.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.nfp.gallery/" Photoshop UXP Export-As (Prepared) 5.4.4.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.photoshop.exportAs/" Photoshop In App Messaging (Loaded) 1.6.0.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.photoshop.inAppMessaging/" Photoshop Personalization (Loaded) 1.0.0.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.photoshop.personalization/" Plugins Panel (Prepared) 1.2.0.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.pluginspanel/" Extensions: New Document 3.5.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-3.5.0/fnft.html?v=3.5.0.4” Libraries 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_12_165-1/index.html” Home 2.16.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2.16.0/index.html?v=2.16.0.8” com.adobe.capture.extension 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_12_165-1/extensions/capture/capture.html” com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_12_165-1/extensions/stock-panel-licensing/index.html” ADPpanel+Pro 3.7.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/adppanelpluspro/index.html” Adobe Color Themes 6.1.0 - from the file “/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Resources/CEP/extensions/com.adobe.KulerPanel.html/index.html” Export As 4.8.13 - from the file “/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” Easy Panel 2 2.0.0 - from the file “/Users/amandamartin/Library/Application Support/Adobe/CEP/extensions/EasyPanel2 - CC Manual Install/index.html” Export As 4.8.13 - from the file “/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” com.adobe.cclibraries.manager 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_12_165-1/manager.html” Infinite Color 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/InfiniteColor/index.html” Installed TWAIN devices: NONE

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