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Grayed out crop tool options

Community Beginner ,
Sep 23, 2020

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I'm trying to select "Delete cropped pixels" but I'm unable to select it.

 

7A5DE4D4-1F6E-4D58-8AEC-3A1D3CDBACFF.png

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How to, Mac, Problem or error

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Grayed out crop tool options

Community Beginner ,
Sep 23, 2020

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I'm trying to select "Delete cropped pixels" but I'm unable to select it.

 

7A5DE4D4-1F6E-4D58-8AEC-3A1D3CDBACFF.png

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How to, Mac, Problem or error

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174

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Sep 23, 2020 0
Adobe Community Professional ,
Sep 23, 2020

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Try Resetting the Crop Tool first

Screen Shot 2020-09-23 at 12.54.09 PM.png

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Sep 23, 2020 1
Community Beginner ,
Sep 23, 2020

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Just tried, but nothing changed.

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Sep 23, 2020 0
Adobe Community Professional ,
Sep 23, 2020

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Have you tried resetting Photoshop?

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Sep 23, 2020 0
Community Beginner ,
Sep 23, 2020

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Yep, restarted PS, reopened all the files but had the same result.

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Sep 23, 2020 0
Adobe Community Professional ,
Sep 23, 2020

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But did you try resetting Photoshop Preferences?

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Sep 23, 2020 1
Adobe Community Professional ,
Sep 23, 2020

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He means this:

reset prefs 2020.png

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Sep 23, 2020 1
Adobe Community Professional ,
Sep 23, 2020

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Make sure your document is in RGB, CMYK, Lab or GrayScale mode.
 

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Sep 23, 2020 1
Community Beginner ,
Sep 24, 2020

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Thank you for the screenshot! I miss read that. I reset the preferences, quit/restarted PS, made sure all files are in RBG, but it's still grayed out/unselectable.

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Sep 24, 2020 0
LEGEND ,
Sep 24, 2020

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Could you please post a meaningful screenshot inclusing the pertinent Panels and not just a small snippet? 

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Sep 24, 2020 0
Community Beginner ,
Sep 24, 2020

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Screen Shot 2020-09-24 at 1.04.50 PM.png

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Sep 24, 2020 0
Adobe Community Professional ,
Sep 24, 2020

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Sep 24, 2020 0
Community Beginner ,
Sep 24, 2020

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Okay, ya I thought this artboard might be the problem. Initially when I tried to select those layers and move them out of the artboard layer, they wouldn't move above it. So I tried to right-click it to delete it (then select artboard only), the delete option is grayed out. FINALLY, I tried 'ungroup artboard' and that fixed all of it. Thanks for all your help!

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Sep 24, 2020 1