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Green screen upon opening images in photoshop after new update.

New Here ,
May 27, 2021 May 27, 2021

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When I try to open my images in Ps I just get a green screen.  No, I'm not editing green screen images. Yes I have updated, nothing to update.  I've tried restarting the computer.  Please tell me this is a glitch or a simple fix.  I'm a photographer and I'm on a deadline, it's always the way when you're in a hurry šŸ™‚  This annoys me, when every update seems to causes a new issue.  Not happy, can someone please tell me how to fix it.

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Adobe
Community Expert ,
May 27, 2021 May 27, 2021

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Does turning off Ā»Use Graphics ProcessorĀ« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

Does zooming have any effect? 

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Community Beginner ,
Jun 01, 2021 Jun 01, 2021

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i had the same issue and what you suggested fixed it. Thanks 

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Community Expert ,
Jun 01, 2021 Jun 01, 2021

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You could also try using GPU and turning off 

Photoshop > Preferences > Technology Preview > Deactivate Native Canvas

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