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Green screen when I open a file + when I use the Zoom tool

New Here ,
May 28, 2021 May 28, 2021

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My Photoshop is updated but since last update, this green screen appears when I open a file and when I use the zoom. I have tried to reinstall Photoshop but no changes. Thank you for your feedback!

Capture d’écran 2021-05-20 à 12.30.42.png

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correct answers 1 Correct answer

Community Expert , May 28, 2021 May 28, 2021

Does turning on »Deactivate Native Canvas« (Photoshop > Preferences > Technology Previews) and restarting Photoshop have any bearing on the issue? 

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Community Expert ,
May 28, 2021 May 28, 2021

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Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

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New Here ,
Jun 29, 2021 Jun 29, 2021

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Thank you very much for your help! I had the same issue and this worked for me. Have a great day!

 

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Community Expert ,
May 28, 2021 May 28, 2021

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Does turning on »Deactivate Native Canvas« (Photoshop > Preferences > Technology Previews) and restarting Photoshop have any bearing on the issue? 

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New Here ,
May 28, 2021 May 28, 2021

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Hello! Thank you for your help, it works! No more green screen and I can also zoom!

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Community Beginner ,
Jul 03, 2021 Jul 03, 2021

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Thanks! would have it taken me a week to find on my own lol.

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Community Expert ,
Jul 09, 2021 Jul 09, 2021

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Even if you found it on a Forum – you found it. 

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