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Grey Rectangles over my PSD's

New Here ,
Oct 05, 2020

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Hi All,

 

Can some one please explain to mde why i keep getting grey rectangles covering my psds in a glitchey way. if i zoom in or something it will disspear, but reaapear again soon after. It seems pretty random but very frequent. Its really annoying.

 

I have a pretty high end mac book pro. Ive try clearing cache and restarting etc..

 

see attached..

Screenshot 2020-10-05 at 23.23.19.png

thanks!

 

Greg



[ attachment inserted as inline image by moderator ]

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Bug, Crash or freeze, Mac, Performance, Problem or error

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Grey Rectangles over my PSD's

New Here ,
Oct 05, 2020

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Hi All,

 

Can some one please explain to mde why i keep getting grey rectangles covering my psds in a glitchey way. if i zoom in or something it will disspear, but reaapear again soon after. It seems pretty random but very frequent. Its really annoying.

 

I have a pretty high end mac book pro. Ive try clearing cache and restarting etc..

 

see attached..

Screenshot 2020-10-05 at 23.23.19.png

thanks!

 

Greg



[ attachment inserted as inline image by moderator ]

TOPICS
Bug, Crash or freeze, Mac, Performance, Problem or error

Views

106

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Oct 05, 2020 0
New Here ,
Oct 05, 2020

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..Sorry for the typos. It appears Adobe doesnt let us edit our own posts.

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Oct 05, 2020 0
Adobe Community Professional ,
Oct 05, 2020

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Try uninstalling the app and re-installing using the creative cloud app.   Also curious about the system and graphics cars you have installed.   In Prefs / performance settings.  

 

Screen Shot 2020-10-05 at 6.13.29 PM.pngFor a Nvidia card choose the Open CL option or for a on board processor choose the last option

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Oct 05, 2020 0
New Here ,
Oct 08, 2020

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Thanks for your help!. These are my current settings... It happens in Adobe Illustrator too.

 

 

Screenshot 2020-10-08 at 17.50.08.pngScreenshot 2020-10-08 at 17.52.24.png

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Oct 08, 2020 0
Adobe Community Professional ,
Oct 08, 2020

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If you turn off GPU acceleration, does the problem go away? If so, it's more than likely a video driver issue.

 

Try these other things, too:

https://helpx.adobe.com/il_en/photoshop/kb/troubleshoot-gpu-graphics-card.html

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Oct 08, 2020 0
Adobe Community Professional ,
Oct 08, 2020

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Adjust those settings to match the ones in my screenshot, and let's see if that doesn't clear things up for you. 

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Oct 08, 2020 0
New Here ,
Oct 08, 2020

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It seems to be fine now. Ill let you know if it starts happening again. thanks!

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Oct 08, 2020 0