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Greyed out Layer mask icon in Photoshop 2020

New Here ,
Apr 10, 2020

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Hi,

Screen Shot 2020-04-09 at 8.25.19 AM.png

Probably an easy fix, as I am a newbie, but I can't for the life of me click the layer mask icon to convert a selected area into a mask.

 

As you can see here, it has a dark grey highlight around it that i cannot deselect, and since this has been highlighted, clicking the icon does nothing - I cannot create a new mask.

 

Hope someone can please help!

Adobe Community Professional
Correct answer by PECourtejoie | Adobe Community Professional

Hello, you can update to Ps 21.1.2, it fixes this very issue: https://helpx.adobe.com/photoshop/kb/fixed-issues.html#photoshop-desktop-fixed-issues

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Greyed out Layer mask icon in Photoshop 2020

New Here ,
Apr 10, 2020

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Hi,

Screen Shot 2020-04-09 at 8.25.19 AM.png

Probably an easy fix, as I am a newbie, but I can't for the life of me click the layer mask icon to convert a selected area into a mask.

 

As you can see here, it has a dark grey highlight around it that i cannot deselect, and since this has been highlighted, clicking the icon does nothing - I cannot create a new mask.

 

Hope someone can please help!

Adobe Community Professional
Correct answer by PECourtejoie | Adobe Community Professional

Hello, you can update to Ps 21.1.2, it fixes this very issue: https://helpx.adobe.com/photoshop/kb/fixed-issues.html#photoshop-desktop-fixed-issues

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Mac

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160

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Apr 10, 2020 0
Adobe Employee ,
Apr 10, 2020

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Hi there,

 

We are sorry about the experience with Photoshop. The behavior you have explained has been logged as a bug and our product team is working on a fix. Please add your vote to the issue here: https://feedback.photoshop.com/photoshop_family/topics/bug-report-photoshop-21-1-0-new-layer-and-new...

 

Please save the file, the quit and relaunch Photoshop to check if you are able to create a layer mask after that.

 

Regards,

Nikunj

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Apr 10, 2020 0
Adobe Community Professional ,
Apr 14, 2020

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Hello, you can update to Ps 21.1.2, it fixes this very issue: https://helpx.adobe.com/photoshop/kb/fixed-issues.html#photoshop-desktop-fixed-issues

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Apr 14, 2020 0
Kiera L LATEST
New Here ,
Nov 11, 2020

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I have also started having this issue, but only with the most current update (22 from October).  What's going on?  The "Reset preferences on quit" and then quitting did nothing for me.

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Nov 11, 2020 0