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Hand Tool Error

New Here ,
Nov 11, 2020

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When I try to use the Hand Tool in Photoshop Creative Cloud it comes up with an error message

"Could not complete your request because of a programme error"

It will work occasionaly but 90% of the time just get the error message.

Any ideas whats wrong? It was updated to the latest version the other day.

A Hall

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Problem or error

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Hand Tool Error

New Here ,
Nov 11, 2020

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When I try to use the Hand Tool in Photoshop Creative Cloud it comes up with an error message

"Could not complete your request because of a programme error"

It will work occasionaly but 90% of the time just get the error message.

Any ideas whats wrong? It was updated to the latest version the other day.

A Hall

TOPICS
Problem or error

Views

14

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Translate

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Report
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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 11, 2020 0
LEGEND ,
Nov 11, 2020

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What have you done for trouble-shooting so far? 

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

 

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

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