I didn't know exactly how to explain this (or look it up) other than: When I try to move the image with the Hand Tool, or use the space bar (Hand Tool shortcut), the image jumps off screen.
I also have the older PS 5 and it works fine. With the new CC 2020, for some reason, it doesn't stay on screen. I can inch it up, but that's really annoying.
Is there some setting I'm missing in order to fix this? I've tried practically all of the settings I've found, and it keeps doing it.
Are you using more then one display. I do and when the hand move to my other displays the image in the image window continues to pan. I edit in Floating widows normally. However, Tab editing seen the work the same way. When the image is zoomed so it fits in the display panning is not possible for I do not use overscroll or flick panning. Still they seem to work OK in 21.1.1. The Hand does not move off the left side of left display or the right side of my right display. I do not see the snapping down and right I see in you video on my Windows 10 PS 2020 version 21.1.1 workstation. Are you using Window 10 and its up to date or Windows 7 ?
I'm experiencing this as well, since updating to the latest version (21.2.0). I'm currently on dual monitors and it doesn't matter which screen it's on. Makes the tool impossible to use.
I am also having this issue on my Windows laptop. I was able to mitigate the problem by plugging in my Wacom drawing tablet and using the pan tool with that. In fact, after I used the tablet to pan, it immediatly started working properly with all input devices, including the trackpad. This holds even after subsequently disconnecting the tablet.
I haven't investigated further, but it seems like some kind of input device driver conflict. I'm not convinced Wacom is the culprit (or tablets in general), though it could be. It could also just be changing devices resets something in PS?
Same issue here - using the mouse with pan tool (hand) has the image snap to randomly the right - even if it was intended to move left. Function is entirely unusable in that state. Using my Huion tablet then corrects the problem (tested one time only)
I'm having the same issue on an older version now (21.1.0). Here's an example of pretty much worst case scenario, where I'm in the colour picker, and not only is it panning my screen around for some reason everytime I click with the eyedropper, but it won't let me choose the right colour.
Several threads on this snapping effect have been posted. You may want to check if a bug report has been reported to Adobe on their feedback site. See if Adobe has started to work on it. Photoshop Family
Just wanted to add a voice in here. Same problem, and I also am working on a Cintiq as a second display.
Another thread mentioned some kind of inter-relationship to Windows Ink, but I am awaiting clarification on if there is anything definitive on that front. Thanks, everyone, for contributing your thoughts and experiences.
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