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Hand Tool won't work in Photoshop 2020 with spacebar

Community Beginner ,
Mar 03, 2020 Mar 03, 2020

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In Photoshop 2020,  when zoomed in and using the Lasso tool and wishing to engage the Hand tool (by pressing the spacebar) the Hand tool doesn't work.

 

Here is some addtional information that may be relevant.

 

I  have both Photoshop 2020  and Photoshop cc 2019 installed on my computer (Windows 10).  The  Hand tool works fine with Photoshop cc 2019.  

 

..If I open Photoshop by clicking on a file (rather than opening Photoshop first), a JPEG file always will open with Photoshop 2020, even when I select  Photoshop cc 2019.

 

..In Photoshop cc 2019 the hand tool works with the lasso plus spacebar regardless of what other apps are open.  With Photoshop 2020, it doesn't work with the lasso tool plus spacebar under any circumstances.

 

I realize that the short term solution may be "use Photoshop cc 2019",  but I am wanting to get this fixed realizing that about a year from now "Photoshop cc 2019" may not be available to me.

 

Hope you can help

 

Thanks

 

 

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correct answers 1 Correct answer

Community Expert , Mar 11, 2020 Mar 11, 2020

Which 2020 version are you using I dropped back to version 21.0.3  I had major problems with 21.1.0. If you have a Wacom Pen I would advise you to use 21.0.3

 

image.png

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New Here ,
Nov 12, 2020 Nov 12, 2020

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I think it might be. Sometimes it stops working, then I restart and it works, and sometimes the restart doesn't help much. I see a new update on drivers now... gotta try that.

 

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New Here ,
Feb 18, 2021 Feb 18, 2021

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Hand Tool returns!
Regarding Convergnt's comment below about Photoshop preferences, I unchecked the box which I've highlighted in red, and now I have the hand tool back! I'm running Adobe Cloud Photoshop 22.1.1 on Catalina 10.15.7

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New Here ,
Feb 21, 2021 Feb 21, 2021

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I just tried that, but it doesn't work for me. Incidentally, my spacebar hand tool does work in Affinity Photo (a software I sometimes use, which is quite similar to Photoshop though less powerful/advanced). So this is a photoshop problem, not a Windows or Mac related one.

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New Here ,
Mar 10, 2021 Mar 10, 2021

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My hand tool stopped working and I tried set the shorcut from H to spacebar and PS wouldn't let me. Why aren't you Adobe trying to fix the issue? It is such an integreal part of my workflow day to day!

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Community Expert ,
Mar 10, 2021 Mar 10, 2021

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Hi Jessica.

Have you tried reverting back to version 21.0.3 as suggested earlier to troubleshoot this issue?

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New Here ,
Mar 10, 2021 Mar 10, 2021

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Thank you for your reply. My oldest version I can go back to is 21.2.6 so it doesn't help me much. But really appreciate the help 😃
/Jessica

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New Here ,
Mar 10, 2021 Mar 10, 2021

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This worked for me, worth a try...
Go into preferences, and within Graphics Processor settings, click 'advanced settings' then within the check boxes, uncheck the box that says 'use native operating system GPU acceleration'. 
I found the hand tool returned.

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New Here ,
Mar 10, 2021 Mar 10, 2021

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I tried it but no luck. Thanks for your input 😃

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Community Beginner ,
Sep 02, 2021 Sep 02, 2021

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Hi,

 

I had to enable 'Use OpenCL' on my M1 Apple MBP, nothing else worked for me.

JanVerbeke_0-1630577963344.png

 

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Explorer ,
Feb 25, 2022 Feb 25, 2022

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I had the same issue just recently. I think it might be a setting in Zoom > Preferences > Audio that I recently enabled that allows Zoom to take over the Spacebar. Even after quitting Zoom, the spacebar seems to be unavailable to Adobe apps. Restarting the Mac corrected it. 

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New Here ,
May 09, 2022 May 09, 2022

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LATEST

Sorry for the late response. A driver update in the wacom Desktop center did it for me (I'm using a Mac with a 22" Cintiq monitor).

 

- n8

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