Have to sign in every time

Engaged ,
Jan 19, 2020 Jan 19, 2020

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I go on long trips and stay in remote areas with no Internet access.  Every time I open CC, I am asked to sign in, so I have to wait till the end of my trip to view, weed or edit anything?

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Adobe Community Professional ,
Jan 19, 2020 Jan 19, 2020

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"Every time I open CC, I am asked to sign in"

 

The first question to ask for troubleshooting is: are you signing out of the Creative Cloud app? If so, don't. I can't remember the last time the CC app asked me to sign in, and it should only check your connection once a month.

~ Jane

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Engaged ,
Jan 19, 2020 Jan 19, 2020

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I don't sign out of  CC.  I may have to close Photoshop or reboot the computer, as I would on a trip, as I can't have it running 24/7.

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Engaged ,
Feb 14, 2021 Feb 14, 2021

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no

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Community Beginner ,
Feb 12, 2021 Feb 12, 2021

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Did anyone get back to you on this @robirdman1?

Every time I close and reopen PS I'm asked to sign back in.

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Most Valuable Participant ,
Feb 14, 2021 Feb 14, 2021

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every wifi area you go to will give you a new ip address and the way the app is set up means it then asks you to sign in so it can track this new location... yes its a major pain when working on a laptop and I put mine into fight mode as a workaround when I travel

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