Having issues trying to delete CS6 apps

Explorer ,
May 01, 2021 May 01, 2021

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After upgrading from High Sierra to OS Catalina, I then subscribed to Adobe CC Apps. 

 

Now that I want to uninstall my suite of C6 apps, I get this message whenever I click on the unistaller app for each product. 

 

adobe_uninstall.png

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Adobe Community Professional , May 01, 2021 May 01, 2021
Short of booting off an old OS that supports a 32 bit installer (uninstaller), the next step would be to simply delete (trash) CS6 folder and contents.  Yes, there's other CS6 'stuff' scattered about your Mac that the uninstaller should delete, but they are just taking up a bit of HD space and will cause no harm otherwise. 

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Adobe Community Professional ,
May 01, 2021 May 01, 2021

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Catalina doesn't support 32-bit applications, and the CS6 uninstaller is 32-bit. That's why the uninstaller won't run.

 

Don't know if there are other recommended ways to remove CS6.

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Adobe Community Professional ,
May 01, 2021 May 01, 2021

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You might try the instructions from Kurt Lang to use the Cleaner tool here:

https://discussions.apple.com/thread/251806421

 

(Ignore the advice from Eau Rouge on the uninstalled — he agrees it doesn't work.)

 

~ Jane

 

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Explorer ,
May 01, 2021 May 01, 2021

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Thanks Jane--

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Adobe Community Professional ,
May 01, 2021 May 01, 2021

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@thesoulartist 

The time to uninstall legacy apps was BEFORE you upgraded to 64-bit architecture.  I understand The Adobe Cleaner Tool will remove most of Creative Suite. Any residual files you will need to scrub manually.  Or take it to Apple and see what their Geniuses recommend.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

 

 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Explorer ,
May 01, 2021 May 01, 2021

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Thanks for the suggestion. 

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Adobe Community Professional ,
May 01, 2021 May 01, 2021

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Short of booting off an old OS that supports a 32 bit installer (uninstaller), the next step would be to simply delete (trash) CS6 folder and contents. 

Yes, there's other CS6 'stuff' scattered about your Mac that the uninstaller should delete, but they are just taking up a bit of HD space and will cause no harm otherwise. 

Author “Color Management for Photographers" & "Photoshop CC Color Management" (pluralsight.com)

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Explorer ,
May 01, 2021 May 01, 2021

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I do have SuperDuper on an external disk with high sierra. 

 

If I booted off of that disk, how would I go about uninstalling the CS6 apps?

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Adobe Community Professional ,
May 01, 2021 May 01, 2021

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quote

I do have SuperDuper on an external disk with high sierra. 

 

If I booted off of that disk, how would I go about uninstalling the CS6 apps?

=========

Owing to Catalina's new file management on the primary drive, I don't think that would work.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Explorer ,
May 01, 2021 May 01, 2021

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Thanks Nancy--I appreciate your insight on this issue.

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Explorer ,
May 02, 2021 May 02, 2021

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So, I simply deleted all the CS6 apps from the applicaton folder--and removed certain apparent preferences. 

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Adobe Community Professional ,
May 02, 2021 May 02, 2021

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There are various Mac utilities that can find linked files to the app and remove them as well. One such example:

 

https://freemacsoft.net/appcleaner/

 

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