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Having multiple crashes with Rectangular Marquee Tool

Explorer ,
Oct 02, 2020

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Hello there, Fletcher here with a frustrating crash that has happened about 6 times now. 

 

I use the rectangualr marquee tool daily, and sometimes when I make a selection or try to move the selection (not moving pixels, just the marquee) My screen will freeze and I have to restart Photoshop. Anyone else having this glitch? Any idea of what I could do to fix this?

 

I'm running the Photoshop CC 21.2.2 on the company Windows 7 Dell Precision T3300 (yes, it's old) with 32 GB of RAM and the ATI FirePro V graphics card. I use a Wacom Cintiq screen as a monitor/drawing board.

 

Capture.JPG

 

Not on topic, but I've been having other issues too. My pen pressure randomly stopped working for my brushes. I get an error message when trying to use scrubby zoom and the rotate tool (both of which I have used for years on the computer). 

 

Thank you for your help!

 

Fletcher

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Bug, Crash or freeze, Performance, Problem or error

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Having multiple crashes with Rectangular Marquee Tool

Explorer ,
Oct 02, 2020

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Hello there, Fletcher here with a frustrating crash that has happened about 6 times now. 

 

I use the rectangualr marquee tool daily, and sometimes when I make a selection or try to move the selection (not moving pixels, just the marquee) My screen will freeze and I have to restart Photoshop. Anyone else having this glitch? Any idea of what I could do to fix this?

 

I'm running the Photoshop CC 21.2.2 on the company Windows 7 Dell Precision T3300 (yes, it's old) with 32 GB of RAM and the ATI FirePro V graphics card. I use a Wacom Cintiq screen as a monitor/drawing board.

 

Capture.JPG

 

Not on topic, but I've been having other issues too. My pen pressure randomly stopped working for my brushes. I get an error message when trying to use scrubby zoom and the rotate tool (both of which I have used for years on the computer). 

 

Thank you for your help!

 

Fletcher

TOPICS
Bug, Crash or freeze, Performance, Problem or error

Views

46

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Oct 02, 2020 0
Adobe Community Professional ,
Oct 02, 2020

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I can't reproduce your issue on my Mac. From the sound of the other issues, I'm guessing it's a graphics card issue. 

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Oct 02, 2020 0
Fletch45 LATEST
Explorer ,
Oct 06, 2020

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Melissa,

 

Thanks for your suggestion. I will look into it. 

 

Fletcher 

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Oct 06, 2020 0