Having Trouble with Lens Flare: either crashes PS or doesn't act correctly

Community Beginner ,
Apr 08, 2021 Apr 08, 2021

Copy link to clipboard

Copied

Hello! I am trying to use the lens flare effect for the last part of a project I am working on. For some reason though it is not working correctly. For one, even when I do get the lens flare box to show up without crashing PS, it doesn't look right and will only allow me to put a flare in a small section of my layer and will not let me move the lens flare around the entire file. I have included a picture of this box. However sometimes I can't even get this far, as PS will hard crash. PS has crashed 5 times today (I sent an error report for all of them) and I have restarted my computer to see if that was the problem: it was not. I'm also fairly certain it is not my computer because the lens flare tool works as I would expect in other files, just not the specific one I am working on which adds to the strangeness of this situation. I added a caption to the picture below but just to clarify if the caption doesn't show up, the thing I want the flare to be over is the detail of the artwork in the lower right corner: but that's not where it's letting me put the flare, and you can also see that for some reason it's torn on both corners of the box. There are also the obvious lines in the top that don't look right, but I don't know what they are either.

e picturePhotoshopLensFlareError.png

TOPICS
Bug, Crash or freeze, Performance, Problem or error

Views

70

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 12, 2021 Apr 12, 2021

Copy link to clipboard

Copied

Hi. It's possible your GPU isn't fully compatible with Photoshop. I have this problem with Neural Filters - had crash of entire  computer! 
I've resolved this by turning off Use Graphics Processor, under Preferences>Performance.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 12, 2021 Apr 12, 2021

Copy link to clipboard

Copied

It did stop the crashing, and I was able to find a workaround. Thanks a lot!

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines