Hello, I am writing to you from Argentina

[ALFAR5C4F]

Hello, I am writing to you from Argentina, I have a problem with the 3d tool, new mesh from layer, mesh preset (I figure disabled) How do I solve it please? my pc is 64a. Thanks a lot!!!

[Francesco Della Peruta]

Hi, have you tried with another document? Maybe some document settings (effects, levels, color mode, bit depth) can cause that. You can also try to reset general preferences:

https://helpx.adobe.com/photoshop/using/preferences.html

[davescm]

Please show the same screenshot but with your layers panel visible

Dave