Help doesn't work

New Here ,
Mar 20, 2021 Mar 20, 2021

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Whenever I try to reach Help (either using F1 or the Help menu) I get a message:

"Unable to display online help. Connect to the internet and try again."

I clearly am on the internet, since I can do everything else such as accessing websites, email, etc.

I am using Photoshop CC 21.2.4, InDesign CC 15.1.3 x64, Acrobat Pro DC

version 2021.001.20145. The problem extends across all those programs, although the Acrobat message is slightly different.

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Problem or error, Windows

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Most Valuable Participant ,
Mar 20, 2021 Mar 20, 2021

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In PS 2021 Actbe hehed help to ope descovert abd ine discovery is a link the the Online Photoshop Guide.  It URL is

https://helpx.adobe.com/photoshop/user-guide.html?x-product=phsp%2F22.3.0&x-product-location=unified... 

see if you can get to it one your machine or are beeing  blocked.

PS 2020 Alt+ F1 opeb browset toe url 

https://helpx.adobe.com/support/photoshop.html?mv=product&mv2=ps# 

 

CS6 URL is not longer generational it a 404

Capture.jpg

image.png

 

JJMack

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