help needed

Dec 21, 2020

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Hi there 

i wonder if someone can help me with following problem- i have updated Ps CC from Creative Cloud on my Mac and now all sorts of problems appeared, most worrying are Ps doesn't read jpg and RAW files at all.  What shall i do ?

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help needed

Dec 21, 2020

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Hi there 

i wonder if someone can help me with following problem- i have updated Ps CC from Creative Cloud on my Mac and now all sorts of problems appeared, most worrying are Ps doesn't read jpg and RAW files at all.  What shall i do ?

TOPICS
Problem or error

Views

36

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 21, 2020 0
Dec 21, 2020

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Which version of Photoshop and OS?

How much RAM and spare disk capacity do you have.

Have you tried resetting the Photoshop preferences, which you can do under the General tab in Photoshop preferences?

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Dec 21, 2020 0
Dec 21, 2020

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Downgrade your Camera Raw from 13.1 to the previous version.

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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