HELP!!!! Photoshop 2020 won't let me save on Mac Catalina

Jun 01, 2020

Copy link to clipboard

Copied

I have tried everything. I updated the application, no luck. I added the application to Full Disk Access and Accessibility on System Preferences. Nothing. When I try to close the app it gives me the option to save, don't save or cancel. When I click save nothing happens, and I'm afraid if I click don't save my work will be lost. When I force exit the app I can recover the work though. I can export to jpg, png, etc. But I need to save the psd file onto my computer or cloud, and this is only possible using "save as."Please help me, I have a project due and I need to submit the psd file.  

TOPICS
Actions and scripting, Bug, Crash or freeze, FAQ, How to, Import and export, Mac, Performance, Problem or error

Views

569

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

HELP!!!! Photoshop 2020 won't let me save on Mac Catalina

Jun 01, 2020

Copy link to clipboard

Copied

I have tried everything. I updated the application, no luck. I added the application to Full Disk Access and Accessibility on System Preferences. Nothing. When I try to close the app it gives me the option to save, don't save or cancel. When I click save nothing happens, and I'm afraid if I click don't save my work will be lost. When I force exit the app I can recover the work though. I can export to jpg, png, etc. But I need to save the psd file onto my computer or cloud, and this is only possible using "save as."Please help me, I have a project due and I need to submit the psd file.  

TOPICS
Actions and scripting, Bug, Crash or freeze, FAQ, How to, Import and export, Mac, Performance, Problem or error

Views

570

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 01, 2020 0
Adobe Employee ,
Jun 02, 2020

Copy link to clipboard

Copied

Hi there,

Sorry to hear about the file saving issue. Could you please go to the "System Preferences" of your Mac, then "Security and Privacy" and select the "Privacy tab". Once there, please select "Accessibility" from the list on the left and add Photoshop to the list by unlocking the window using the lock icon on the bottom left. Also, grant permissions to Photoshop under "Full disk access". Once done, restart the computer and let us know if that helps?

Regards,
Sahil

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jun 02, 2020 0
Nov 27, 2020

Copy link to clipboard

Copied

How do I add Photoshop to the list?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 27, 2020 0
Nov 27, 2020

Copy link to clipboard

Copied

...after unlocking?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 27, 2020 0
Dale5FD9 LATEST
Nov 27, 2020

Copy link to clipboard

Copied

Never mind, I figured it out.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 27, 2020 0