Re: Help! Photoshop CS6 hangs when using brush, cl... - Page 3 - Adobe Community - 4208722

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BarneyHamilton

Community Beginner ,

I am having a big problem when using the new CS6 on my Mac (os x 10.7.4). When switching to a new tool, like a brush, or clone stamp, or healing brush etc, Photoshop hangs for about 20 seconds before resuming. It's not 3rd party plug-ins, because I get the same behaviour when I run using the shift key and third party plug-ins are disabled. It doesn't happen every time, but it happens frequently. I've heard that others have had similar problems... are there any solutions - is it a known bug?

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Fried_Egg_Sandwich

Community Beginner ,

Same as Sean - I tried disconnecting my Intuos 3 and using a mouse instead, but PS laughed at me. I added a type layer but doing anything else beyond that with the mouse was impossible.

Chris Cox

Egg - what do you mean? Was there a problem with using the mouse, or was it just awkward for you compared to a tablet?

Jesseham-jc1rvC

Advisor ,

I'm seeing it here with no Wacom drivers installed. I'm seeing it mostly when I undo (I wonder if it's arbitrary and everyone's just attributing it to the most frequent thing they do? ) though I have seen it with the clone stamp and one time, the same 3 clicks with the polygonal lasso would cause it repeatedly.

Specs: Imac8,1 (which prior to reading this thread, I assumed was the problem), 3.06, 6 gigs of ram, plenty of scratch space. I turned off background save and thus, auto-backup save, thinking that might be associated, but it doesn't seem to be as it hung shortly after that. As I said, no Wacom drivers, but I am running USB overdrive to control my Logitech mouse.

When it hangs, it pins a processor at 100% for some amount of time, and if it's left alone, it seems to me that it might go on that way forever. If I switch to another app, then back to PS, it keeps hanging, but after some amount of time, switching back to PS seems to be what un-hangs it. Maybe my imagination...

I'm in Seattle, you really want to see this?

Here's a sample from Activity Monitor from a few minutes ago.

Sampling process 28722 for 3 seconds with 1 millisecond of run time between samples

Sampling completed, processing symbols...

Analysis of sampling Adobe Photoshop CS6 (pid 28722) every 1 millisecond

Call graph:

2219 Thread_2119381 DispatchQueue_1: com.apple.main-thread (serial)

2219 0x10054b24c

2219 boost::system::system_error::what() const

2219 boost::system::system_error::what() const

2219 0x1005ae27c

2219 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long)

2219 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long)

2219 -[NSApplication run]

2219 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long)

2219 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long)

2219 -[NSApplication sendEvent:]

2219 OWLRemoveObjCExceptionCallback

2219 OWLRemoveObjCExceptionCallback

2219 -[NSWindow sendEvent:]

2219 forwardMethod

2219 forwardMethod

2219 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long)

2219 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long)

2219 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long)

2219 0x1005acedd

2219 0x1005ace42

2219 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long)

2219 0x1005b1737

2219 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long)

2219 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long)

2219 boost::system::system_error::what() const

2219 boost::system::system_error::what() const

2219 boost::system::system_error::what() const

2219 boost::system::system_error::what() const

2219 boost::system::system_error::what() const

2219 boost::system::system_error::what() const

2219 boost::system::system_error::what() const

2219 boost::system::system_error::what() const

2219 boost::system::system_error::what() const

2219 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long)

2219 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long)

2219 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long)

2219 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long)

2219 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long)

2219 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long)

2219 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long)

2192 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long)

2140 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long)

1093 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long)

1080 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long)

1045 0x100022ece

1040 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:]

1040 _DPSNextEvent

1011 BlockUntilNextEventMatchingListInMode

1008 ReceiveNextEventCommon

921 RunCurrentEventLoopInMode

898 CFRunLoopRunSpecific

717 __CFRunLoopRun

201 mach_port_insert_member

197 mach_msg

196 mach_msg_trap

1 mach_msg

3 mach_port_insert_member

1 mig_get_reply_port

173 mach_port_extract_member

171 mach_msg

171 mach_msg_trap

2 mach_port_extract_member

118 mach_msg

113 mach_msg_trap

5 mach_msg

102 __CFRunLoopDoSources0

96 CFSetApplyFunction

95 CFBasicHashApply

63 CFBasicHashGetBucket

16 CFBasicHashApply

16 __CFSetApplyFunction_block_invoke_1

11 __CFRunLoopCollectSources0

5 __CFSetApplyFunction_block_invoke_1

1 CFSetApplyFunction

3 __CFRunLoopDoSources0

2 SWFLPlayer_Initialize

2 APXGetHostAPI

2 APXGetHostAPI

1 APXGetHostAPI

1 SWFLPlayer_Initialize

1 SWFLPlayer_Initialize

1 objc_msgSend

1 OSSpinLockUnlock

93 __CFRunLoopDoObservers

75 CFQSortArray

46 CFSortIndexes

39 malloc_zone_memalign

33 szone_memalign

12 szone_free

6 szone_free

4 tiny_free_list_add_ptr

2 tiny_free_list_remove_ptr

8 szone_malloc_should_clear

5 tiny_malloc_from_free_list

2 szone_malloc_should_clear

1 __cpu_number

5 __spin_lock

3 mag_lock_zine_for_region_trailer

3 szone_memalign

2 dyld_stub__spin_lock

5 malloc_zone_memalign

1 szone_malloc

4 CFSortIndexes

3 __CFSimpleMergeSort

2 __CFSimpleMergeSort

1 __CFQSortArray_block_invoke_1

15 malloc

14 malloc_zone_malloc

9 szone_malloc_should_clear

6 tiny_malloc_from_free_list

2 szone_malloc_should_clear

1 __cpu_number

2 __spin_lock

2 malloc_zone_malloc

1 szone_malloc

1 malloc

8 szone_free_definite_size

7 szone_free_definite_size

1 tiny_free_list_add_ptr

4 CFQSortArray

2 __spin_lock

8 CFSetGetValues

7 CFBasicHashGetElements

1 CFSetGetValues

7 __CFRunLoopDoObservers

1 CFSetGetCount

1 dyld_stub_malloc

1 dyld_stub_memmove

11 CFSetContainsValue

10 CFBasicHashGetCountOfKey

10 ___CFBasicHashFindBucket1

3 __CFStringHash

3 ___CFBasicHashFindBucket1

2 CFHash

2 __CFBasicHashStandardCallback

2 CFEqual

2 __CFStringEqual

1 CFSetContainsValue

10 __CFRunLoopRun

4 CFAllocatorDeallocate

4 __nanotime

1 __spin_lock

133 __CFRunLoopDoObservers

69 CFQSortArray

44 CFSortIndexes

40 malloc_zone_memalign

39 szone_memalign

18 szone_free

9 szone_free

5 tiny_free_list_remove_ptr

4 tiny_free_list_add_ptr

6 szone_malloc_should_clear

3 szone_malloc_should_clear

3 tiny_malloc_from_free_list

5 __spin_lock

4 mag_lock_zine_for_region_trailer

3 mag_lock_zine_for_region_trailer

1 OSSpinLockLock

4 szone_memalign

2 szone_malloc

1 malloc_zone_memalign

2 CFSortIndexes

1 __CFSimpleMergeSort

1 __CFQSortArray_block_invoke_1

1 malloc_default_zone

10 szone_free_definite_size

9 szone_free_definite_size

1 tiny_free_list_add_ptr

5 CFQSortArray

4 free

3 szone_size

1 free

1 __spin_lock

1 dyld_stub__spin_lock

1 dyld_stub_malloc_default_zone

1 malloc

1 malloc_zone_malloc

1 szone_malloc_should_clear

1 memmove

1 objc_memmove_collectable

41 FlushAllBuffers(__CFRunLoopObserver*, unsigned long, void*)

26 FlushWindowObject(WindowData*, void**, unsigned char)

8 GetWindowProperty

7 GetWindowData(OpaqueWindowPtr*)

5 HIObject::IsRefValid(void*)

2 GetHIObjectRefTable()

2 HLTBSearchRefTable

1 HIObject::IsRefValid(void*)

2 HIObject::IsOfClassRef(OpaqueHIObjectClassRef*)

1 GetWindowProperty

8 GetWindowPropertyCore(WindowData*, unsigned int, unsigned int, unsigned long, unsigned long*, void*)

7 HIGetCollectionItem

4 GetCollectionItem

4 FindItem(OpaqueCollection*, unsigned int, int, unsigned long*)

3 HIGetCollectionItem

1 GetWindowPropertyCore(WindowData*, unsigned int, unsigned int, unsigned long, unsigned long*, void*)

5 FlushWindowObject(WindowData*, void**, unsigned char)

3 GetCGSConnectionID

2 HIObject::GetEventTarget()

6 CFAbsoluteTimeGetCurrent

3 CFAbsoluteTimeGetCurrent

3 gettimeofday

3 __gettimeofday

3 FlushAllBuffers(__CFRunLoopObserver*, unsigned long, void*)

3 IsSafeToCallApplication

3 GetTaskStorageKeyForSafeToCall

2 GetCurrentEventTime

2 __nanotime

1 GetCurrentWindowContext()

7 __CFRunLoopDoObservers

5 _CFRetain

5 OSAtomicCompareAndSwapInt

4 CFSetGetValues

4 CFBasicHashGetElements

3 _CFRelease

2 _CFRelease

1 OSAtomicCompareAndSwapInt

1 CFRetain

1 CFSetGetCount

1 dyld_stub_CFAbsoluteTimeGetCurrent

1 dyld_stub_objc_memmove_collectable

21 __CFRunLoopFindMode

18 CFSetGetValue

17 CFBasicHashFindBucket

16 ___CFBasicHashFindBucket1

6 ___CFBasicHashFindBucket1

5 __CFBasicHashStandardCallback

4 __CFBasicHashStandardCallback

1 CFEqual

4 __CFStringHash

1 CFHash

1 CFBasicHashFindBucket

1 CFSetGetValue

2 __CFRunLoopFindMode

1 memset

13 __CFRunLoopModeIsEmpty

12 CFSetContainsValue

9 CFBasicHashGetCountOfKey

8 ___CFBasicHashFindBucket1

3 __CFStringHash

3 ___CFBasicHashFindBucket1

2 __CFBasicHashStandardCallback

2 CFEqual

2 __CFStringEqual

1 CFBasicHashGetCountOfKey

3 CFSetContainsValue

1 __CFRunLoopModeIsEmpty

6 CFRunLoopRunSpecific

4 __spin_lock

1 OSSpinLockLock

1 dyld_stub_OSSpinLockLock

1 dyld_stub_OSSpinLockUnlock

1 dyld_stub_memset

10 CFStringCompareWithOptionsAndLocale

3 CFUniCharGetBitmapPtrForPlane

2 CFStringCompareWithOptionsAndLocale

2 __CFStringFillCharacterSetInlineBuffer

1 CFStringGetCStringPtr

1 CFStringGetLength

1 bcmp

5 RunCurrentEventLoopInMode

4 CFStringCompare

3 CFStringCompare

1 CFStringGetLength

2 CFRunLoopRunInMode

1 _NotifyEventLoopObservers

1 __spin_lock

41 AcquireEventFromQueue

20 AcquireEventFromQueue

18 IsEventBusy

1 __spin_lock

1 pthread_mutex_lock

1 pthread_mutex_unlock

24 GetCurrentEventQueue

19 MPTaskIsPreemptive

19 ThreadIsCooperative

6 TSLockMutex

2 TSLockMutex

2 __spin_lock

2 pthread_mutex_lock

4 FindThreadByID

4 TSUnlockMutex

3 TSUnlockMutex

1 pthread_mutex_unlock

4 ThreadIsCooperative

1 dyld_stub_pthread_mutex_unlock

4 GetCurrentEventQueue

1 MPCurrentTaskID

16 GetMainEventQueue

6 _EventThreadLock

3 _EventThreadLock

2 __spin_lock

1 pthread_once

2 GetMainEventQueue

2 _EventThreadUnlock

2 __spin_lock

2 pthread_mutex_unlock

1 dyld_stub__spin_lock

1 pthread_mutex_lock

5 GetCurrentEventTime

4 MachTimeConversionRate

1 MachTimeConversionRate

1 __spin_lock

1 dyld_stub__spin_unlock

1 pthread_once

1 __nanotime

1 ReceiveNextEventCommon

3 BlockUntilNextEventMatchingListInMode

9 CFArrayContainsValue

5 CFEqual

3 CFEqual

2 __CFStringEqual

4 CFArrayContainsValue

5 _DPSConvertMaskToEventTypeList

4 _DPSNextEvent

4 _runningOnAppKitThread

2 CFRunLoopGetMain

1 CFRunLoopGetCurrent

1 pthread_getspecific

1 _runningOnAppKitThread

3 __bzero

3 __memcpy

1 -[NSDate timeIntervalSinceNow]

1 CFAbsoluteTimeGetCurrent

1 gettimeofday

1 __gettimeofday

4 objc_msgSend

1 0x100022ece

10 0x10002db94

7 0x10002d1fd

3 0x10002d191

3 0x10002d1fd

2 0x10002d1d5

2 boost::system::system_error::what() const

1 0x10002d1b4

1 0x10002d1fd

1 0x10002d173

1 0x10002d178

1 0x10002d1c7

5 0x1001195ef

2 0x100118ec5

2 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long)

2 0x100118ef0

2 0x1000e2d56

1 0x100118eda

4 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long)

3 0x100022ed1

3 GetCurrentEventTime

2 GetCurrentEventTime

1 MachTimeConversionRate

1 pthread_once

2 0x1001195c9

2 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long)

2 0x1001195fe

1 0x10019b40b

1 0x10019b42e

1 0x100022e4f

1 0x100022e5a

1 0x100022eb1

1 +[NSDate distantPast]

1 0x10002dba0

1 boost::system::system_error::what() const

1 0x1001195a1

1 dyld_stub_objc_msgSend

5 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long)

2 0x10002db94

1 0x10002d19a

1 boost::system::system_error::what() const

1 0x10002d1fd

1 0x10002d1fd

1 0x10002d1fd

1 0x10002d1a3

2 0x10002dba0

2 boost::system::system_error::what() const

1 0x10002dbde

1 0x100027881

1 0x10011c399

1 0x1002a5f53

1 0x100332851

1018 0x100022ece

1016 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:]

1015 _DPSNextEvent

986 BlockUntilNextEventMatchingListInMode

986 ReceiveNextEventCommon

907 RunCurrentEventLoopInMode

875 CFRunLoopRunSpecific

665 __CFRunLoopRun

198 mach_port_extract_member

193 mach_msg

192 mach_msg_trap

1 mach_msg

4 mach_port_extract_member

1 mig_get_reply_port

194 mach_port_insert_member

187 mach_msg

185 mach_msg_trap

2 mach_msg

4 mach_port_insert_member

3 mig_get_reply_port

103 __CFRunLoopDoSources0

102 CFSetApplyFunction

101 CFBasicHashApply

67 CFBasicHashGetBucket

19 __CFSetApplyFunction_block_invoke_1

14 __CFRunLoopCollectSources0

5 __CFSetApplyFunction_block_invoke_1

15 CFBasicHashApply

1 CFSetApplyFunction

1 CFBasicHashGetCount

88 mach_msg

83 mach_msg_trap

5 mach_msg

66 __CFRunLoopDoObservers

55 CFQSortArray

29 CFSortIndexes

26 malloc_zone_memalign

26 szone_memalign

15 szone_free

11 szone_free

3 tiny_free_list_remove_ptr

1 tiny_free_list_add_ptr

5 __spin_lock

3 szone_malloc_should_clear

3 tiny_malloc_from_free_list

1 mag_lock_zine_for_region_trailer

1 szone_malloc

1 szone_memalign

2 __CFSimpleMergeSort

1 CFSortIndexes

13 szone_free_definite_size

11 szone_free_definite_size

2 tiny_free_list_add_ptr

9 malloc

9 malloc_zone_malloc

4 szone_malloc_should_clear

4 tiny_malloc_from_free_list

3 __spin_lock

1 dyld_stub__spin_lock

1 malloc_zone_malloc

2 free

1 free

1 szone_size

1 __memcpy

1 __spin_lock

5 __CFRunLoopDoObservers

3 CFSetGetValues

2 CFBasicHashGetElements

1 CFSetGetValues

1 dyld_stub__spin_unlock

1 dyld_stub_free

1 dyld_stub_objc_memmove_collectable

6 CFSetContainsValue

5 CFBasicHashGetCountOfKey

5 ___CFBasicHashFindBucket1

3 ___CFBasicHashFindBucket1

1 __CFBasicHashStandardCallback

1 __CFStringHash

1 CFSetContainsValue

5 __CFRunLoopRun

1 CFAllocatorDeallocate

1 CFRunLoopGetMain

1 __NSFireTimer

1 operator>>(std::istream&, half&)

1 IlmThread::Semaphore::wait()

1 __nanotime

1 dyld_stub_OSSpinLockUnlock

152 __CFRunLoopDoObservers

92 CFQSortArray

63 CFSortIndexes

57 malloc_zone_memalign

55 szone_memalign

30 szone_free

21 szone_free

6 tiny_free_list_add_ptr

3 tiny_free_list_remove_ptr

13 szone_malloc_should_clear

8 tiny_malloc_from_free_list

4 szone_malloc_should_clear

1 __cpu_number

6 szone_memalign

3 __spin_lock

1 dyld_stub__spin_lock

1 dyld_stub__spin_unlock

1 mag_lock_zine_for_region_trailer

2 malloc_zone_memalign

3 CFSortIndexes

2 __CFSimpleMergeSort

1 malloc_default_zone

15 szone_free_definite_size

13 szone_free_definite_size

2 tiny_free_list_add_ptr

7 malloc

5 malloc_zone_malloc

3 malloc_zone_malloc

1 dyld_stub__spin_lock

1 szone_malloc_should_clear

1 tiny_malloc_from_free_list

2 malloc

3 free

2 free

1 szone_size

2 CFQSortArray

1 dyld_stub_malloc_default_zone

1 objc_memmove_collectable

43 FlushAllBuffers(__CFRunLoopObserver*, unsigned long, void*)

32 FlushWindowObject(WindowData*, void**, unsigned char)

12 GetWindowPropertyCore(WindowData*, unsigned int, unsigned int, unsigned long, unsigned long*, void*)

9 HIGetCollectionItem

8 GetCollectionItem

5 FindItem(OpaqueCollection*, unsigned int, int, unsigned long*)

2 GetCollectionItem

1 CallExceptionHandler(OpaqueCollection*, short)

1 GetCollectionExceptionProc

1 HIGetCollectionItem

3 GetWindowPropertyCore(WindowData*, unsigned int, unsigned int, unsigned long, unsigned long*, void*)

6 FlushWindowObject(WindowData*, void**, unsigned char)

6 GetWindowProperty

5 GetWindowData(OpaqueWindowPtr*)

3 HIObject::IsRefValid(void*)

2 GetHIObjectRefTable()

1 HLTBSearchRefTable

1 GetWindowData(OpaqueWindowPtr*)

1 HIObject::IsOfClassRef(OpaqueHIObjectClassRef*)

1 HIObjectClass::GetHIObjectClassFromRef(OpaqueHIObjectClassRef*)

1 GetWindowProperty

3 GetCGSConnectionID

2 HIView::GetNeedsDisplay()

1 HIObject::GetEncodedRef() const

1 HIObject::GetEventTarget()

1 WindowData::GetStructureControl()

5 CFAbsoluteTimeGetCurrent

3 gettimeofday

2 __gettimeofday

1 __gettimeofday

1 __nanotime

1 gettimeofday

2 CFAbsoluteTimeGetCurrent

3 GetCurrentEventTime

2 __nanotime

1 MachTimeConversionRate

1 pthread_once

2 FlushAllBuffers(__CFRunLoopObserver*, unsigned long, void*)

1 GetCurrentWindowContext()

4 _CFRetain

2 OSAtomicCompareAndSwapInt

2 _CFRetain

4 __CFRunLoopDoObservers

2 CFRelease

2 CFSetGetValues

1 CFBasicHashGetElements

1 CFSetGetValues

1 CFSetGetCount

1 OSAtomicCompareAndSwapInt

1 __compare_and_swap32

1 _CFRelease

1 __compare_and_swap32

1 dyld_stub_objc_memmove_collectable

29 __CFRunLoopFindMode

25 CFSetGetValue

23 CFBasicHashFindBucket

21 ___CFBasicHashFindBucket1

8 __CFBasicHashStandardCallback

5 CFEqual

4 __CFRunLoopModeEqual

1 CFEqual

3 __CFBasicHashStandardCallback

5 __CFStringHash

4 CFHash

4 ___CFBasicHashFindBucket1

2 CFBasicHashFindBucket

2 CFSetGetValue

2 __CFRunLoopFindMode

1 __bzero

1 memset

14 __CFRunLoopModeIsEmpty

11 CFSetContainsValue

8 CFBasicHashGetCountOfKey

8 ___CFBasicHashFindBucket1

5 ___CFBasicHashFindBucket1

2 __CFBasicHashStandardCallback

2 CFEqual

2 __CFStringEqual

1 __CFStringHash

3 CFSetContainsValue

2 __CFRunLoopModeIsEmpty

1 CFRunLoopGetMain

9 CFRunLoopRunSpecific

4 __spin_lock

1 dyld_stub_OSSpinLockLock

1 dyld_stub_mach_msg

19 CFStringCompareWithOptionsAndLocale

6 bcmp

4 CFStringGetCStringPtr

3 CFStringCompareWithOptionsAndLocale

3 CFStringGetLength

2 CFUniCharGetBitmapPtrForPlane

1 __CFStringFillCharacterSetInlineBuffer

5 CFStringCompare

3 CFStringGetLength

2 CFStringCompare

4 RunCurrentEventLoopInMode

1 GetCurrentEventLoop

1 _CFRunLoopSetCurrent

1 _NotifyEventLoopObservers

1 dyld_stub_pthread_getspecific

33 AcquireEventFromQueue

16 IsEventBusy

15 AcquireEventFromQueue

2 pthread_mutex_lock

2 OSSpinLockLock

24 GetCurrentEventQueue

19 MPTaskIsPreemptive

18 ThreadIsCooperative

10 TSLockMutex

5 TSLockMutex

3 pthread_mutex_lock

2 pthread_mutex_lock

1 OSSpinLockLock

2 __spin_lock

3 FindThreadByID

3 TSUnlockMutex

2 pthread_mutex_unlock

1 __spin_lock

1 ThreadIsCooperative

1 dyld_stub_pthread_mutex_unlock

1 MPTaskIsPreemptive

5 GetCurrentEventQueue

16 GetMainEventQueue

6 _EventThreadLock

3 __spin_lock

2 _EventThreadLock

1 pthread_once

5 __spin_lock

3 GetMainEventQueue

1 dyld_stub__spin_lock

1 pthread_mutex_lock

5 GetCurrentEventTime

3 MachTimeConversionRate

2 pthread_once

1 __spin_lock

2 __nanotime

1 ReceiveNextEventCommon

9 _DPSNextEvent

6 CFArrayContainsValue

5 CFEqual

3 CFEqual

2 __CFStringEqual

1 CFArrayContainsValue

6 _DPSConvertMaskToEventTypeList

5 _DPSConvertMaskToEventTypeList

1 addSpecToList

4 -[NSDate timeIntervalSinceNow]

3 CFAbsoluteTimeGetCurrent

2 gettimeofday

1 __gettimeofday

1 __nanotime

1 gettimeofday

1 CFAbsoluteTimeGetCurrent

1 dyld_stub_gettimeofday

2 CFArrayGetCount

1 _runningOnAppKitThread

1 CFRunLoopGetMain

1 objc_msgSend

1 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:]

2 objc_msgSend

7 0x1001802a9

7 0x1000288be

6 0x1003bb8ef

3 +[NSEvent modifierFlags]

2 CGSInputModifierKeyState

1 CGSInputModifierKeyState

1 CGSScoreboard

1 +[NSEvent modifierFlags]

3 objc_msgSend

1 0x1003bb8e8

5 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long)

4 0x1001802b8

4 0x10002891e

4 0x1003bb8ef

4 +[NSEvent modifierFlags]

3 CGSInputModifierKeyState

2 CGSInputModifierKeyState

1 CGSScoreboard

1 +[NSEvent modifierFlags]

3 0x1001802c8

3 0x10002889e

3 0x1003bb8ef

3 +[NSEvent modifierFlags]

2 CGSInputModifierKeyState

1 +[NSEvent modifierFlags]

2 0x100022eb1

1 +[NSDate distantPast]

1 objc_msgSend

2 0x1001802b0

2 0x1000288de

2 0x1003bb8ef

2 +[NSEvent modifierFlags]

2 CGSInputModifierKeyState

1 CGSInputModifierKeyState

1 CGSScoreboard

2 0x1001802d0

2 0x100028970

2 CGEventSourceKeyState

1 CGEventSourceKeyState

1 CGSEventSourceStateForID

2 0x1001802dd

2 boost::system::system_error::what() const

1 0x1001802c0

1 0x1000288fe

1 0x1003bb8ef

1 +[NSEvent modifierFlags]

1 CGSInputModifierKeyState

1 0x1001802d3

15 0x100321d32

15 0x100321c05

14 0x10019a5be

13 0x10019a3be

13 0x10002f0d2

13 0x10002e23f

13 CGContextStrokeLineSegments

13 ripc_DrawLines

13 ripc_Render

13 ripl_BltShape

13 ripd_Lock

13 CGSDeviceLock

13 _CGSLockWindow

13 _CGSSynchronizeWindowBackingStore

13 mach_msg

13 mach_msg_trap

1 0x10019a36e

1 0x10002f0d2

1 0x10002e23f

1 CGContextStrokeLineSegments

1 ripc_DrawLines

1 ripc_Render

1 ripr_Coverage

1 aa_line_render_shape

1 0x10019a60f

1 0x100030737

1 ripc_Operation

1 CGSDeviceSynchronize

1 _CGSFlushRegionInline

1 mach_msg

1 mach_msg_trap

12 0x1001eae6e

12 boost::system::system_error::what() const

11 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long)

5 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long)

3 pthread_equal

3 pthread_self

1 boost::system::system_error::what() const

9 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long)

6 0x1001eaf7a

4 0x1001f29d1

4 Microseconds

3 UpTime

3 __nanotime

1 dyld_stub_mach_absolute_time

1 0x1001f29c0

1 0x1001f29e9

2 0x1001eaec5

2 0x1001eb7ce

2 GetCurrentEventTime

1 MachTimeConversionRate

1 __spin_lock

1 __nanotime

1 0x10017fff7

1 0x100180003

1 0x1001eb7d4

1 boost::system::system_error::what() const

1 boost::system::system_error::what() const

1 boost::system::system_error::what() const

10 0x1001f29d1

10 Microseconds

8 UpTime

8 __nanotime

1 AbsoluteToNanoseconds

1 Microseconds

6 boost::system::system_error::what() const

3 boost::system::system_error::what() const

3 boost::system::system_error::what() const

3 boost::system::system_error::what() const

2 boost::system::system_error::what() const

2 boost::system::system_error::what() const

2 boost::system::system_error::what() const

2 boost::system::system_error::what() const

1 boost::system::system_error::what() const

5 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long)

3 0x10011e226

3 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long)

3 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long)

2 0x10011e23d

2 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long)

1 0x10001f160

1 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long)

1 0x100113b6d

2219 Thread_2119389 DispatchQueue_2: com.apple.libdispatch-manager (serial)

2219 start_wqthread

2219 _pthread_wqthread

2219 _dispatch_worker_thread2

2219 _dispatch_queue_invoke

2219 _dispatch_mgr_invoke

2219 kevent

2219 Thread_2119416

2219 thread_start

2219 _pthread_start

2219 main

2219 main

2219 main

2219 _pthread_cond_wait

2219 __semwait_signal

2219 Thread_2119418

2219 thread_start

2219 _pthread_start

2219 PrivateMPEntryPoint

2219 0x1051475da

2219 0x1051482c9

2219 MPWaitOnQueue

2219 TSWaitOnConditionTimedRelative

2219 TSWaitOnCondition

2219 _pthread_cond_wait

2219 __semwait_signal

2219 Thread_2119423

2219 thread_start

2219 _pthread_start

2219 ScObjects::Thread::go(void*)

2219 ScObjects::BridgeTalkThread::run()

2219 ScObjects::Thread::sleep(unsigned int)

2217 nanosleep

2217 __semwait_signal

2 cerror

2219 Thread_2119428

2219 thread_start

2219 _pthread_start

2219 APXGetHostAPI

2219 APXGetHostAPI

2219 APXGetHostAPI

2219 APXGetHostAPI

2219 APXGetHostAPI

2219 _pthread_cond_wait

2219 __semwait_signal

2219 Thread_2119429

2219 thread_start

2219 _pthread_start

2219 APXGetHostAPI

2219 APXGetHostAPI

2219 APXGetHostAPI

2219 APXGetHostAPI

2219 APXGetHostAPI

2219 _pthread_cond_wait

2219 __semwait_signal

2219 Thread_2119430

2219 thread_start

2219 _pthread_start

2219 CAPThread::Entry(CAPThread*)

2219 MIO::DAL::RunLoop::OwnThread(void*)

2219 CFRunLoopRunSpecific

2219 __CFRunLoopRun

2219 mach_msg

2219 mach_msg_trap

2219 Thread_2119432

2219 thread_start

2219 _pthread_start

2219 APXGetHostAPI

2219 APXGetHostAPI

2219 APXGetHostAPI

2219 APXGetHostAPI

2219 APXGetHostAPI

2219 _pthread_cond_wait

2219 semaphore_timedwait_signal_trap

2219 Thread_2119433

2219 thread_start

2219 _pthread_start

2219 APXGetHostAPI

2219 APXGetHostAPI

2219 APXGetHostAPI

2219 APXGetHostAPI

2218 APXGetHostAPI

2218 _pthread_cond_wait

2213 semaphore_timedwait_signal_trap

3 _pthread_cond_remove

3 __spin_lock

2 _pthread_cond_wait

1 CFRunLoopWakeUp

1 mach_msg

1 mach_msg_trap

2219 Thread_2119440

2219 thread_start

2219 _pthread_start

2219 Invoke

2219 Invoke

2219 Login

2219 Login

2219 Invoke

2219 Invoke

2219 Invoke

2219 Invoke

2219 Invoke

2219 Invoke

2219 Invoke

2219 Invoke

2219 Invoke

2219 Invoke

2219 Invoke

2219 Invoke

2219 recvfrom

2219 Thread_2120916

2219 thread_start

2219 _pthread_start

2219 tbb::internal::rml::private_worker::thread_routine(void*)

2219 _pthread_cond_wait

2219 __semwait_signal

2219 Thread_2120917

2219 thread_start

2219 _pthread_start

2219 tbb::internal::rml::private_worker::thread_routine(void*)

2219 _pthread_cond_wait

2219 __semwait_signal

2219 Thread_2122393: com.apple.CFSocket.private

2219 thread_start

2219 _pthread_start

2219 __CFSocketManager

2219 select$DARWIN_EXTSN

Total number in stack (recursive counted multiple, when >=5):

28 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long)

27 boost::system::system_error::what() const

25 __spin_lock

23 APXGetHostAPI

14 Invoke

12 _pthread_start

12 thread_start

11 __nanotime

10 mach_msg

10 mach_msg_trap

8 _pthread_cond_wait

8 szone_malloc_should_clear

8 tiny_free_list_add_ptr

7 CFEqual

7 __semwait_signal

7 dyld_stub__spin_lock

7 tiny_malloc_from_free_list

6 GetCurrentEventTime

6 __CFBasicHashStandardCallback

6 __CFStringHash

6 ___CFBasicHashFindBucket1

6 objc_msgSend

6 pthread_mutex_lock

6 pthread_once

5 +[NSEvent modifierFlags]

5 0x10002d1fd

5 0x1003bb8ef

5 CGSInputModifierKeyState

5 MachTimeConversionRate

5 __CFStringEqual

Sort by top of stack, same collapsed (when >= 5):

__semwait_signal 15531

semaphore_timedwait_signal_trap 4432

mach_msg_trap 3174

kevent 2219

recvfrom 2219

select$DARWIN_EXTSN 2219

CFBasicHashGetBucket 130

__spin_lock 61

szone_free 47

AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) 41

szone_free_definite_size 40

AcquireEventFromQueue 35

IsEventBusy 34

CFBasicHashApply 31

tiny_malloc_from_free_list 30

__nanotime 26

__CFRunLoopCollectSources0 25

___CFBasicHashFindBucket1 24

__CFRunLoopDoObservers 23

tiny_free_list_add_ptr 21

__CFStringHash 17

boost::system::system_error::what() const 16

CFRunLoopRunSpecific 15

__CFRunLoopRun 15

CFBasicHashGetElements 14

mach_msg 14

szone_memalign 14

_DPSNextEvent 13

tiny_free_list_remove_ptr 13

objc_msgSend 12

szone_malloc_should_clear 12

CFQSortArray 11

FlushWindowObject(WindowData*, void**, unsigned char) 11

CFSortIndexes 10

_DPSConvertMaskToEventTypeList 10

__CFSetApplyFunction_block_invoke_1 10

__CFStringEqual 10

FindItem(OpaqueCollection*, unsigned int, int, unsigned long*) 9

GetCurrentEventQueue 9

RunCurrentEventLoopInMode 9

CFEqual 8

CFSetContainsValue 8

CFStringGetLength 8

OSAtomicCompareAndSwapInt 8

__CFBasicHashStandardCallback 8

dyld_stub__spin_lock 8

mag_lock_zine_for_region_trailer 8

malloc_zone_memalign 8

CFHash 7

CGSInputModifierKeyState 7

FindThreadByID 7

TSLockMutex 7

bcmp 7

mach_port_insert_member 7

pthread_mutex_lock 7

pthread_once 7

CFAbsoluteTimeGetCurrent 6

GetCGSConnectionID 6

__CFSimpleMergeSort 6

mach_port_extract_member 6

malloc_zone_malloc 6

pthread_mutex_unlock 6

CFAllocatorDeallocate 5

CFArrayContainsValue 5

CFRunLoopGetMain 5

CFStringCompare 5

CFStringCompareWithOptionsAndLocale 5

CFStringGetCStringPtr 5

CFUniCharGetBitmapPtrForPlane 5

FlushAllBuffers(__CFRunLoopObserver*, unsigned long, void*) 5

GetMainEventQueue 5

OSSpinLockLock 5

ThreadIsCooperative 5

_EventThreadLock 5

__gettimeofday 5

mig_get_reply_port 5

szone_malloc 5

szone_size 5

Sample analysis of process 28722 written to file /dev/stdout

Chris Cox

Sigh. Once again the app appears to be idle and waiting for events, doing minimal drawing and OS event queue management.

sean_b99

New Here ,

Okay here's another one for you - documented as well as I can - it does involve the intuous3 but I can't actually work without it. The details are taken from Activity Monitor. The only other apps open were Aperture 3.3, Mail, Firefox, Finder and the App Store. I have put in links to the three samples taken which are posted on my dropbox folder for neatness.

time     memory used
15:14   696mb
15:15   912mb
15:16   1.14gb        first sample
15:17   1.47gb
15:18   1.75gb
15:19   2.02gb
15:20   2.34gb        second sample
15:21   2.51gb
15:22   2.84gb
15:23   3.09gb
15:28   4.45gb        free memory 1.35gb
15:34   5.91gb        free memory 300mb
15:36   6.5gb          free memory 13mb    third sample taken
15:38   7gb
15:40   virtual memory 7.4gb starting to overtake real memory 7.19gb
aborted...

http://dl.dropbox.com/u/8745353/Sample%20of%20Photoshop1.txt

http://dl.dropbox.com/u/8745353/Sample%20of%20Photoshop2.txt

http://dl.dropbox.com/u/8745353/Sample%20of%20Photoshop3.txt

Chris Cox

All 3 samples show Photoshop sitting in an event loop, waiting for input.

It's like somehow the mouse up event never arrives, so Photoshop still thinks the mouse is down and needs to be actively tracked.

Was DYP

Enthusiast ,

Chris Cox wrote:
All 3 samples show Photoshop sitting in an event loop, waiting for input.
It's like somehow the mouse up event never arrives, so Photoshop still thinks the mouse is down and needs to be actively tracked.

That sounds exactally like what is going on. And, somehow seems to be triggered by selecting (clicking) tool icons. Clicking on actions or any of the other pallets does not bring this on.

Chris Cox

This probably happens before you go click on a tool icon - unless you can click without first picking up the pen/mouse.

I bet using the side button on the pen to click or double click might also clear the bad state.

Jesseham-jc1rvC

Advisor ,

I'm 99% sure that I've invoked it with cmd-z, not a mouse click.

Was DYP

Enthusiast ,

Chris Cox wrote:
This probably happens before you go click on a tool icon - unless you can click without first picking up the pen/mouse.

This seems to contradict your early statement. I have worked for hours with only selecting tools from the keyboard without hangs. Only happens to me after I click on a tool icon.

I bet using the side button on the pen to click or double click might also clear the bad state.

Yes once you get the hang, you have to double click to get out of it or click again on the flyout. Sometime double clicking on the document window will clear it up. Though it is more like releasing the mouse/pen and then clicking again.

Chris Cox

OK, so it might be the mouse tracker for the tool icon (I thought it was tracking the actual tool movement).

Was DYP

Enthusiast ,

Ok, I am giving up for the night. I just tried to test using the mouse or the pen to select tools and I could not get any hangs (earlier today when I was trying to get real work done I got some hangs when I forgot and clicked on a tool icon). Only thing I noticed was on the rectanglar Marquee I had to click on the document twice before I could use it, but I would not call that a hang.

Torokun28

New Here ,

Cmd+Z, side buttons, double click on documents all doesn't do anything once this happens for me. There is nothing you can do within CS6 until it comes out of the "limbo".

AllynSar

Community Beginner ,

Two other observations: (1) I have had the problem within an action that selects a brush tool for me to use. (2) The first brush click is accepted as I can see the result of that click (a single painted dot) after Photoshop recovers using the "dance" I described earlier. This does seem to fit the idea that Photoshop is waiting for an event but not as a result of selecting a tool from the tool icon.

sean_b99

New Here ,

That's very useful Chris - if I can get a reasonable workaround I'll be delighted. Thanks for your help.

AllynSar

Community Beginner ,

I have experienced the same problem on a MacPro3,1, latest software and yes I am using a Wacom tablet. I have found that I can detect and "cure" the problem with the following steps:

(1) If the tool icon does not change when I move the cursor to the tool bar, then I know Photoshop is stuck.

(2) I click on some other window (Bridge is often the one I use since it is on my second monitor).

(3) I then click back on Photoshop's window. Something may happen but Photoshop is still stuck and I do not try to do anything in Photoshop.

(4) I immediately click back on the other program's window.

(5) Now clicking yet again on Photoshop's window clears the hang-up.

This allows me to keep working in seconds but a real fix is definitely desired.

Was DYP

Enthusiast ,

Sounds like your selecting tools by clicking on them with the mouse or pen. Your describing the same kind of problems I have if I click on the toolbar.

If I select the tools with keyboard I don't see these hangs. I still have a suspicion the tool flyouts are the root of this problem.

Adam Jerugim

Adobe Employee ,

Yes, going to Seattle is certainly an option as we'd like to figure this one out and get it resolved ASAP. Can you email me directly so that we can set something up? Try my name as it appears in my posts, all lower case with a dot between the first and late name at adobe dot com. If for some reason that doesn't work, you can try my non-adobe email: travlin_adam at yahoo dot com.

Thanks,
Adam

Chris Cox

Climbining memory usage could be just normal behavior -- unless it climbs over the limit you set in preferences.

(Photoshop has to keep allocating memory for the new image changes and history states for your document)

sean_b99

New Here ,

Chris, it wasn't the fact that it was climbing - it was the fact that it had locked me out of doing anything and was climbing fast. I had a single document open which had a couple of layers in it and it wasn't anything ridiculous, it was A4 at 300dpi (letter sized). I did a single brush stroke which triggered the condition. I am a programmer and actually started over thirty years ago writing a precursor to photoshop. I know about buffering and memory useage, even though now I just code in objective-c in the past I was an assembler and c programmer. What is happening here is not normal behaviour.

Chris Cox

We haven't seen any leaks that fast. Can you get a profile/sample when that happens?

sean_b99

New Here ,

Yeah, I'll see what I can do although no guarantees as I am on a very tight deadline at the moment (which is why this is such a pita).

Was DYP

Enthusiast ,

sean b99 wrote:
I have just upgraded to PS CS6 and am running Lion 10.7.4 on a 3.6ghz i5 iMac 27" with 12gb ram. I am having this problem when I use the paintbrush, I try to do some painting and it will go off into limbo for maybe five minutes or more using 100% of cpu. I have posted a sample of the process as requested below. I am also using a Wacom Intuous 3 with driver version 6.2.0w4. If I get control back any time soon I will create a new user and try running with the tablet unplugged as well.

Update your Wacom driver to version 6.3.1-w2. I have seen improvements with your kind of problems.

As for delays when first selecting tools, at this point I think it might be a Wacom driver problem also, as I could not get delays when selecting tools with the keyboard. Also am noticing when zooming or panning with the tablet involved I am getting delays but don't seem to be getting delays when using the keyboard. I still need to do more testing on this though.

bcmorrison99

New Here ,

I have also updated to the newest wacom drivers. I don't see any significant improvement.

I can reproduce the hang when selecting tools with either keyboard or mouse. It doesn't seem to make a difference.

sean_b99

New Here ,

Thanks DYP, I will. I tried unplugging the tablet and just using a wired apple mouse and it worked fine although it was more or less impossible to do anything useful in photoshop without the tablet.

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