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Help! Photoshop Ver 21.1.0 has Annoying Flickering Behavior

Participant ,
Mar 04, 2020

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Does anyone else have this problem with the most recent version update?

 

Box.com Mac Screen Capture Link: Photoshop Flickering 

 

Screen Shot 2020-03-04 at 3.57.39 PM.pngScreen Shot 2020-03-04 at 3.58.14 PM.png

 

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Bug, Mac, Performance, Problem or error

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Help! Photoshop Ver 21.1.0 has Annoying Flickering Behavior

Participant ,
Mar 04, 2020

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Does anyone else have this problem with the most recent version update?

 

Box.com Mac Screen Capture Link: Photoshop Flickering 

 

Screen Shot 2020-03-04 at 3.57.39 PM.pngScreen Shot 2020-03-04 at 3.58.14 PM.png

 

TOPICS
Bug, Mac, Performance, Problem or error

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464

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Mar 04, 2020 0
Adobe Employee ,
Mar 05, 2020

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Hi there,

 

We are sorry about the experience with Photoshop due to the flickering issue.

 

Please go to the Preferences for Photoshop, then Performance and uncheck the option to Use Graphics Processor. Also, check the option for Legacy Compositing and relaunch Photoshop to check if issue persists.

 

Regards,

Nikunj

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Mar 05, 2020 0
Participant ,
Mar 05, 2020

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Did you watch the attached video? I did turn off Graphics Processor in the video and it still had the behavior. I just turned on Legacy Compositing, restarted Photoshop, and the behavior still exists.

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Mar 05, 2020 0
Adobe Employee ,
Mar 06, 2020

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Hi there, 

I did see the video you attached. Does this happen with any file you work on and any tool you use? Have you tried to re-install Photoshop to check if that helps?

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Mar 06, 2020 0
Participant ,
Mar 11, 2020

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I am not sure about any tool, but it happens with all files. I haven't tried to uninstall Photoshop and reinstall. I can try that. However, I have restarted and made sure I have the latest updates. Random grey blocky shapes still appear and prevent the image from displaying.

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Mar 11, 2020 0
New Here ,
Mar 11, 2020

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Hello,

i have exactly the same problem. 

I also turned off Graphic Processor and nothing changed.

It appears in nearly every situation, f.e. layer with gradation like in the video.

https://drive.google.com/file/d/1WYwa2SN8EaJHG7QDJsCimhyyArganMdW/view?usp=sharing

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Mar 11, 2020 0
Participant ,
Mar 11, 2020

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Yes, mine is not that severe, but yes, here is another instance of it glitching randomly with the Pen Tool and Direct Select Tool.

https://nic.box.com/s/z357362nk7aeismjf8yy1hrqu5y3xrgm

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Mar 11, 2020 0
Adobe Employee ,
Mar 23, 2020

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Thanks for sharing another video and we are sorry about the delay in response. Please update to Photoshop 21.1.1 through the Creative Cloud desktop application and check if the issue persists.

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Mar 23, 2020 0
Participant ,
Mar 23, 2020

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Yes, I will test for the behavior with the recent update to 21.1.1 and let you know soon.

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Mar 23, 2020 0
Adobe Employee ,
Mar 23, 2020

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Hi hjacob,

We are sorry about the experience with Photoshop and about the delay in response. Would you mind checking if you have dual graphic cards on the computer that you are using? Which operating system are you working on?

 

Please update to Photoshop 21.1.1 through the Creative Cloud desktop application and check if the issue persists.

 

Regards,

Nikunj

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Mar 23, 2020 0
New Here ,
Apr 06, 2020

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Hi

 

I'm having the same issue, I've dont all the above and am on the latest version 21.1.1

 

Has there been any progress on resolving this issue? 

 

Its super annoying 

 

Thanks 

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Apr 06, 2020 0
New Here ,
Nov 10, 2020

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I've been having the same problem for the last couple of months. I've tried the steps listed above and I'm still having the same problem. Has this bug been resolved yet?

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Nov 10, 2020 0