Copy link to clipboard
Copied
Just installed my photoshop onto a new computer. I am able to open files, edit them, but when I go to save the file I either get a message "Not enough RAM" or it goes through the process and then Photoshop shuts down. When I reopen the software and pull the file back up, no changes were saved! I uninstalled and then reinstalled Photoshop, no improvement. What am I doing wrong? Never had these problems in the past, all I have done is moved from my laptop to a desktop. Any help would be greatly appreciated, I have so many projects that are now on hold.
Randy
Copy link to clipboard
Copied
Hi Randy,
Have a look at the technote page Optimize Photoshop performance. It has a section on Adjust the memory allocated to Photoshop.
https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html
If the above page does not help, provide more information on what's happening, including:
- What Operating System are you on?
- Is this happening with a particular image file or all? If it is a particular file, what is file size.
- Maybe include a screenshot as well.
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Could you give the full specs of your computer including RAM and hard drive size?
And is this the latest version of Photoshop?
Copy link to clipboard
Copied
HP Slim Desktop S01-pF1013w
Adobe Photoshop Elements 2018 v 16.0
I hope this will help with my situation! Again, thank you for any assistance I can get
Copy link to clipboard
Copied
It looks like I may have solved my own problem, not enough memory!
Copy link to clipboard
Copied
Hope your extra memory will solve the issues for you. The system requirements for Elements 2021 specifies 8GB of RAM as below. I think the 2018 version specified 4GB RAM. This is always a minimum and so more memory is always better.
https://helpx.adobe.com/au/photoshop-elements/system-requirements.html
Copy link to clipboard
Copied
Just installed 16GB of RAM, all is good.