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Home screen does not load when launching Photoshop 2020 on Windows

New Here ,
Sep 21, 2020

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Hello. I recently encountered this problem: I could easily open and use Photoshop 2020 in Windows 7, but since I installed Windows 10 and want to run Photoshop, the home screen does not fully load and the buttons do not work. (As shown below)   what should I do? (I have to say that my computer RAM is 8 GB and Windows 10 64 bit is installed)5.png

 

 

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Home screen does not load when launching Photoshop 2020 on Windows

New Here ,
Sep 21, 2020

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Hello. I recently encountered this problem: I could easily open and use Photoshop 2020 in Windows 7, but since I installed Windows 10 and want to run Photoshop, the home screen does not fully load and the buttons do not work. (As shown below)   what should I do? (I have to say that my computer RAM is 8 GB and Windows 10 64 bit is installed)5.png

 

 

{Thread title edited by moderator}

TOPICS
Download and install, Make It, Problem or error, Windows

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37

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Sep 21, 2020 0
nikunj.m LATEST
Adobe Employee ,
Sep 21, 2020

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Hi,

 

We're sorry about the trouble with Photoshop. Please ensure you have all available Windows updates installed on the computer along with the latest version of Photoshop.

 

You can check the suggested steps here: https://helpx.adobe.com/photoshop/kb/troubleshoot-home-screen-issues.html

 

Let us know if it helps!

Regards,

Nikunj

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