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How do I get through to adobe for support?

Community Beginner ,
Oct 29, 2020

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The support pages send me round in circles when trying to find how to get in touch directly with adobe. There used to be a chat line, what has happened? I cant use Photoshop since the new updates. Im pulling my hair out.

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Crash or freeze, Problem or error

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How do I get through to adobe for support?

Community Beginner ,
Oct 29, 2020

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The support pages send me round in circles when trying to find how to get in touch directly with adobe. There used to be a chat line, what has happened? I cant use Photoshop since the new updates. Im pulling my hair out.

TOPICS
Crash or freeze, Problem or error

Views

30

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Oct 29, 2020 0
Adobe Community Professional ,
Oct 29, 2020

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Hello,
Sorry to hear that you are facing trouble. To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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Oct 29, 2020 1
Community Beginner ,
Oct 29, 2020

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oh. Dammit. Popup Might be getting blocked. I didn't think of that. Ill try again. Thanks for the clue.

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Oct 29, 2020 0
Adobe Community Professional ,
Oct 29, 2020

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Why not outline your issue in this forum where there is at least as much expertise as with the chat support?

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Oct 29, 2020 2
Community Beginner ,
Oct 29, 2020

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yeah. I did that.
tumbleweed!


regards,
Linda Colquhoun

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Oct 29, 2020 0
Community Beginner ,
Oct 29, 2020

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I tried that a few days ago. No answers yet. And weirdly, no one else flagging up the issue.

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Oct 29, 2020 0