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How do I stop receiving Photoshop family emails

New Here ,
Mar 11, 2020

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My inbox is totally full of Photoshop family emails. I have scanned everywhere to try and change my email notifications or to unsubscribe from receiving Photoshop emails. Can somebody please help me to unsubscribe?

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Correct answer by davescm | Adobe Community Professional

You will need to go, and sign in,  to the Photoshop Family forum (not this one). Once signed in click on your profile, then email notifications.

https://feedback.photoshop.com/photoshop_family

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How do I stop receiving Photoshop family emails

New Here ,
Mar 11, 2020

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My inbox is totally full of Photoshop family emails. I have scanned everywhere to try and change my email notifications or to unsubscribe from receiving Photoshop emails. Can somebody please help me to unsubscribe?

Adobe Community Professional
Correct answer by davescm | Adobe Community Professional

You will need to go, and sign in,  to the Photoshop Family forum (not this one). Once signed in click on your profile, then email notifications.

https://feedback.photoshop.com/photoshop_family

Dave

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Mar 11, 2020 0
Adobe Community Professional ,
Mar 11, 2020

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You will need to go, and sign in,  to the Photoshop Family forum (not this one). Once signed in click on your profile, then email notifications.

https://feedback.photoshop.com/photoshop_family

Dave

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Mar 11, 2020 0
Explorer ,
May 26, 2020

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Hello despairing now! all the above hints don't work , when I click the link as above it says nothing is there, I have signed in alot on the Adobe site, chatted to a chat line who also sent me to the link? nothing and a very very overfull inbox/junk box .  Going nuts!

Cheers 

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May 26, 2020 0
Adobe Community Professional ,
Oct 06, 2020

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If you are still getting emails after unsubscribing, you may have a secondary account with the feedback forum and will need to unsubscribe from all accounts on that site using the instructions that Dave has given.

 

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Oct 06, 2020 0
New Here ,
Oct 06, 2020

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Thanks. I am not even aware that I have a primary account with the forum,
let alone a secondary one.

*Terry Boyd*

[Email and phone number removed by moderator. Be careful of signature lines when replying by email to a public forum.]

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Oct 06, 2020 0
Community Beginner ,
Sep 17, 2020

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I have same problem,
Really annoying!!!

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Sep 17, 2020 0
Community Beginner ,
Sep 17, 2020

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I've had the same issue in the past few days too. It won't let me sign in to it either or reset my password no matter what I try and it's driving me crazy with the constant emails. 

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Sep 17, 2020 0
Adobe Community Professional ,
Sep 17, 2020

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The feedback forum was down for a few days for maintenance. Try again, as they are the only ones who can sort this out for you.

~ Jane

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Sep 17, 2020 0
New Here ,
Sep 18, 2020

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Log in again and it shows your avatar and from there you can do it. 

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Sep 18, 2020 0
Adobe Community Professional ,
Sep 18, 2020

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Sign in - click at the top right of the screen  , then on Profile Settings, then email and notiofications. Uncheck any you do not want to receive

Dave

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Sep 18, 2020 0
New Here ,
Sep 21, 2020

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As you suggested, I unchecked all email notifications but I'm still getting Photoshop Family emails.

The emails are relentless and a real intrusion.

I see other posts listing the same issue.

Something must be done to permanently stop these emails.

Your guidance appreciated.

 

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Sep 21, 2020 0
Community Beginner ,
Sep 23, 2020

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Why did these emails suddenly flood our inboxes?  I never signed up for them.  I don't want them.

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Sep 23, 2020 0
Adobe Community Professional ,
Sep 23, 2020

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This appears to have happened after their system maintenance last week. Here is a thread on that forum that you can follow and/or post to:

https://feedback.photoshop.com/conversations/photoshop/why-a-flood-of-emails-all-of-a-sudden/5f6a148...

 

~ Jane

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Sep 23, 2020 0