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Hue/Saturation Crashing Bug

New Here ,
Jun 04, 2020 Jun 04, 2020

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I'm working on composites, and every time I try to use the Hue/Saturation feature or change a layer's Smart Filter the entire program freezes up and I have to force quit Photoshop. This is seriously interfering with my workflow. Can anyone help?

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Adobe
Community Expert ,
Jun 04, 2020 Jun 04, 2020

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Have you even done a Forum Search before posting? 

 

Try hiding the Rulers and add your vote here 

https://feedback.photoshop.com/photoshop_family/topics/photoshop-21-1-3-hue-saturation-dialog-box-bu...

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New Here ,
Jun 13, 2020 Jun 13, 2020

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Someone reported this a month ago and they still haven't fixed it

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Community Expert ,
Jun 13, 2020 Jun 13, 2020

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In my experience Photoshop updates are usually released in intervals of months rather than weeks. 

So expecting a fix at this time seems unrealistic to me. 

 

And as a viable work-around exists I am not sure whether this will even be fixed with the next update; on the other hand it does seem like a particularly … lets say »curious« bug, so I hope it will.  

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Community Expert ,
Jun 17, 2020 Jun 17, 2020

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Hello, the fix it there: update to Photoshop 21.2, as this issue is fixed, according to this help document: https://helpx.adobe.com/photoshop/kb/fixed-issues.html#photoshop-desktop-fixed-issues

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Community Beginner ,
Jun 23, 2022 Jun 23, 2022

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its not fixed! 6/23/22. To expect people to not use adjustments with rulers is absurd. seriously affecting workflow

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Community Expert ,
Jun 23, 2022 Jun 23, 2022

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Please read this (in particular the section titled "Supply pertinent information for more timely and effective answers”):

https://community.adobe.com/t5/using-the-community/community-how-to-guide-tips-amp-best-practices/td...

 

What is the exact Photoshop version? 

What have you done for trouble-shooting so far? 

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Community Beginner ,
Jun 27, 2022 Jun 27, 2022

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23.3.2

Trouble shooting is reading the forum, rememebering that showing rulers is the issue and then trying to remember to not use the rulers which is pretty much impossible when you are working on technical documents. Its a bug. And an infuriating one at that that has gone on for years. If I get really desperate then i will unistall and reinstall. But mainly I need to get through my work.

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Community Expert ,
Jun 27, 2022 Jun 27, 2022

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LATEST

I can’t reproduce the issue, but I use 23.4.1 at current.

 

I recommend you read

https://community.adobe.com/t5/using-the-community/community-how-to-guide-tips-amp-best-practices/td...

, post a meaningful description of your set-up and go through the general trouble-shooting routines, starting with restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved:

https://helpx.adobe.com/photoshop/using/preferences.html

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

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New Here ,
Jun 25, 2020 Jun 25, 2020

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Same issue here, all I need to do is adjust the hue and it's keeps freezing. Tried different source file types, different approaches, selecting, isolating ... freezes every time. Cool bug Adobe. 

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Community Expert ,
Jun 25, 2020 Jun 25, 2020

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Have you updated? 

Hidden the Rulers? 

… 

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New Here ,
Sep 14, 2020 Sep 14, 2020

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I have this ALL the time it's infuriating. 

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