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I am unable to download Illustrator or photoshop

New Here ,
Aug 28, 2020

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when I try to download either of these, it won't work. I will go to the download button and click it, and it will send me to a screen saying it will send me a link to download the installer in my mail. When I click on it, it will take me to my Gmail to compose that very letter with the link in it. I will click or copy and paste that link, but it will take me right back to the screen saying that it will send me a link to download installer.  It's cyclical. Mind you, in that letter, it says to click on that exact link. I am using a Chromebook.

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I am unable to download Illustrator or photoshop

New Here ,
Aug 28, 2020

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when I try to download either of these, it won't work. I will go to the download button and click it, and it will send me to a screen saying it will send me a link to download the installer in my mail. When I click on it, it will take me to my Gmail to compose that very letter with the link in it. I will click or copy and paste that link, but it will take me right back to the screen saying that it will send me a link to download installer.  It's cyclical. Mind you, in that letter, it says to click on that exact link. I am using a Chromebook.

TOPICS
Download and install, Problem or error

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36

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Aug 28, 2020 0
Adobe Community Professional ,
Aug 28, 2020

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You cannot install Illustrator or Photoshop in the Chrome OS.

Only with Mac-OS or Windows-OS is installing possible.

Regards. My System: Lr-Classic 10.0, Photoshop 22.0, Lightroom 4.0, Windows-10. Nikon DSLR.

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Aug 28, 2020 0
Adobe Community Professional ,
Aug 28, 2020

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You can install Adobe Cloud mobile apps on your Chromebook via the Google Play Store

https://blogs.adobe.com/contentcorner/2017/03/27/install-adobe-apps-on-your-chromebook/

 

However, the desktop versions (Photoshop, Illustrator etc) require a supported full desktop operating system such as Windows 10 or a compatible macOS.

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