I can't see the homescreen also I can't save any work in Photoshop 2020 on macOS

[Amal5E85]

{Thread title edited by moderator}

[nikunj.m]

Hi,

We're sorry about the trouble with Photoshop. Would you mind telling us which macOS version are you working on? Did you start experiencing the issue after an update to Photoshop or to macOS?

For the blank home screen issue, you can try the steps suggested here: https://helpx.adobe.com/photoshop/kb/troubleshoot-home-screen-issues.html

Please let us know if it helps!

Regards,

Nikunj

[nikunj.m]

Hi,

We're sorry about the trouble with Photoshop. Would you mind telling us which macOS version are you working on? Did you start experiencing the issue after an update to Photoshop or to macOS?

For the blank home screen issue, you can try the steps suggested here: https://helpx.adobe.com/photoshop/kb/troubleshoot-home-screen-issues.html

Please let us know if it helps!

Regards,

Nikunj

[Lizelle5C55]

I have the exact same problem. 

I have a brand new Macbook pro and downloaded my Photoshop to it. Now I can't save anything, open a new file, or see anything on the home screen. Please advise

[Amal5E85]

Hey, I contacted adobe and they controlled my screen and deleted adobe
programs completely from my laptop and then downloaded them again. But they
didn't delete any work I've done.

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[Lizelle5C55]

Thank you for letting me know.

Did you also experience this problem after you bought a new computer?

The person I am in contact with right now doesn't seem to understand the problem I have 😕