I can't see the homescreen also I can't save any work in Photoshop 2020 on macOS

New Here ,
Oct 08, 2020

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Screenshot 2020-10-08 at 16.15.05.png

 

 

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I can't see the homescreen also I can't save any work in Photoshop 2020 on macOS

New Here ,
Oct 08, 2020

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Screenshot 2020-10-08 at 16.15.05.png

 

 

{Thread title edited by moderator}

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Oct 08, 2020 0
Adobe Employee ,
Oct 08, 2020

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Hi,

 

We're sorry about the trouble with Photoshop. Would you mind telling us which macOS version are you working on? Did you start experiencing the issue after an update to Photoshop or to macOS?

 

For the blank home screen issue, you can try the steps suggested here: https://helpx.adobe.com/photoshop/kb/troubleshoot-home-screen-issues.html

 

Please let us know if it helps!

Regards,

Nikunj

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Oct 08, 2020 0
New Here ,
Jan 07, 2021

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I have the exact same problem. 

 

I have a brand new Macbook pro and downloaded my Photoshop to it. Now I can't save anything, open a new file, or see anything on the home screen. Please advise

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Jan 07, 2021 0
New Here ,
Jan 07, 2021

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Hey, I contacted adobe and they controlled my screen and deleted adobe
programs completely from my laptop and then downloaded them again. But they
didn't delete any work I've done.

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Jan 07, 2021 0
New Here ,
Jan 07, 2021

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Thank you for letting me know.

Did you also experience this problem after you bought a new computer?

 

The person I am in contact with right now doesn't seem to understand the problem I have 😕

 

 

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