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I've had my Adobe account for 6 years. I use Photoshop and Lightroom. I just tired to LogIn to edit and my original account is unaccessible. All I have is the option to start a new account. My payments are up to date. what on earth is going on?
See this Help page from Adobe and follow the steps in order:
This is a user forum answered by volunteer Photoshop users. We are not Adobe employees and cannot look at account problems. You will need to contact Adobe directly.
Note : Please do not respond to any Private Messages asking for account information. Scammers are known to do that on this forum.