I cannot get any colors

[Shubham_dangi]

pls help!

i've tried changing everything and reinstalled it several times it still is not fixed.

[c.pfaffenbichler]

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

What have you done for trouble-shooting so far? 

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

[Guest · Accepted solution]

Hi

To save me posting all the screenshots again, see my reply here

https://community.adobe.com/t5/photoshop/opened-images-in-photoshop-all-black/m-p/11608723?page=1#M4...

[Shubham_dangi]

Hey

thanks a lot! it did the job.

[Guest]

You're welcome 🙂