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I closed my pc with a photoshop file open and now the file won't open

New Here ,
Jul 10, 2020

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I closed my pc with photoshop file open and now i have a " could not complete your request  because it is not a valid photoshot document" error. I´ve tried the suggestistions you have said here but with no sucess.

Please, help me

Manusa

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Bug, Problem or error, Windows

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I closed my pc with a photoshop file open and now the file won't open

New Here ,
Jul 10, 2020

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I closed my pc with photoshop file open and now i have a " could not complete your request  because it is not a valid photoshot document" error. I´ve tried the suggestistions you have said here but with no sucess.

Please, help me

Manusa

TOPICS
Bug, Problem or error, Windows

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56

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Jul 10, 2020 0
Adobe Community Professional ,
Jul 10, 2020

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Hi

More than likely the file has become corrupt, what is the file extension on the file

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Jul 10, 2020 0
New Here ,
Jul 10, 2020

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Hi

The file extension is psd. i didn´t change nothing of that. I guess the problem It has to do with the fact i forced my pc to close yestarday. Maybe the document in photoshop it was not fully saved. What i know is that the file have that error and wont open with illustrator. If i change the extension nothing changes.

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Jul 10, 2020 0
Adobe Community Professional ,
Jul 10, 2020

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If you force closed your PC, your file is most likely corrupted.

Did you force close during a save process in Photoshop?

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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Jul 10, 2020 0
New Here ,
Aug 12, 2020

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yes

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Aug 12, 2020 0
Adobe Community Professional ,
Aug 12, 2020

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It's most likely gone. Don't do that again...

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Aug 12, 2020 0
Adobe Community Professional ,
Aug 12, 2020

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Backup your files and important work, it's such a simple thing to do yet so many people don't do it, incremental backups are best and also backup to external drives or the cloud.

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Aug 12, 2020 0