I don't know how to call this problem but please help me :(((

[Thảo5E87]

[Eugenio.NYC]

Hi, sorry about that
Try to reset the preferences, here the instructions
https://helpx.adobe.com/photoshop/using/preferences.html
 
2nd option: Go to the creative cloud app and click on the 3 dots next to Photoshop app to see more options and select other versions
you can install a previous version of Photoshop and maybe that will work, sometimes there are bugs and you have to update the system
Let me know if that works

Regards
Eugenio

[c.pfaffenbichler]

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue?