I'm paying you a subcription for this?

New Here ,
May 26, 2021 May 26, 2021

Copy link to clipboard

Copied

Photoshop Update? Why is it that when things aren't broken you think you have to fix it? I am paying a subcription for Photoshop and Lightroom and my screens show no buttons, fonts, or drop down menus. I am aggrivated with you people! What is the problem?!!? DAMN!

 

Untitled-1.jpg

 

TOPICS
Performance, Problem or error, Windows

Views

370

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 26, 2021 May 26, 2021

Copy link to clipboard

Copied

Hi there,

Sorry about the trouble with Photoshop, this is not typical behavior. Let's make it right.

Would you mind telling us the version of Photoshop you're on?
Could you please try resetting the preferences of Photoshop and let us know how it goes?
https://helpx.adobe.com/photoshop/using/preferences.html

 

Note: Make sure that you back up all your custom presets, brushes & actions before restoring Photoshop's preferences. https://helpx.adobe.com/photoshop/using/preset-migration.html

 

Regards,
Sahil

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
May 26, 2021 May 26, 2021

Copy link to clipboard

Copied

This is a user to user support forum. To provide feedback and suggestions about what you desire from Adobe, you should go to this URL and comment after selecting the appropriate product line:
https://feedback.photoshop.com/categories/products/5f5f2090785c1f1e6cc40864

Did anyone force you to update or subscribe? 

Now, a user will try to assist:
First, try disabling GPU in the preferences (Preformance tab). Any better?
If turning OFF GPU works, it's a GPU bug and you need to contact the manufacturer or find out if there's an updated driver for it.
Also see: https://helpx.adobe.com/photoshop/kb/acr-gpu-faq.html

Author “Color Management for Photographers" & "Photoshop CC Color Management" (pluralsight.com)

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
May 26, 2021 May 26, 2021

Copy link to clipboard

Copied

LATEST

My suggestion would be to turn off automatic updates and roll back to 22.2 or 22.3, whatever one was working well before you updated.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines