i need help!!! Can not open photoshop

New Here ,
Apr 06, 2021 Apr 06, 2021

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Process: Adobe Photoshop 2020 [2113]
Path: /Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/MacOS/Adobe Photoshop 2020
Identifier: com.adobe.Photoshop
Version: 21.0.3 (21.0.3.91)
Code Type: X86-64 (Translated)
Parent Process: ??? [1]
Responsible: Adobe Photoshop 2020 [2113]
User ID: 501

Date/Time: 2021-04-06 18:42:37.715 +0800
OS Version: macOS 11.2.3 (20D91)
Report Version: 12
Anonymous UUID: B306E545-51CD-266A-89A6-EF94444D71F3


Time Awake Since Boot: 1800 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000117ee7278
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [2113]

VM Regions Near 0x117ee7278:
__LINKEDIT 10db6b000-10e79c000 [ 12.2M] r--/rwx SM=COW /Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/MacOS/Adobe Photoshop 2020
-->
Rosetta Thread Context 119702000-119703000 [ 4K] ---/rwx SM=NUL

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 runtime 0x00007ffdffdc46dc 0x7ffdffda2000 + 141020
1 runtime 0x00007ffdffdc44b8 0x7ffdffda2000 + 140472
2 runtime 0x00007ffdffdb3500 0x7ffdffda2000 + 70912
3 ??? 0x00007ffe9e12b088 ???
4 com.apple.analyticsd 0x00007fff263783ee DYLD-STUB$$std::runtime_error::runtime_error(char const*) + 6
5 com.apple.analyticsd 0x00007fff2635c29b CoreAnalytics::Client::isEventWhitelisted(std::__1::basic_string_view<char, std::__1::char_traits<char> >) const + 59
6 com.apple.analyticsd 0x00007fff2635beb1 AnalyticsIsEventUsed + 79
7 com.apple.analyticsd 0x00007fff2635e61d AnalyticsSendEventLazy + 64
8 com.apple.security 0x00007fff221a5b40 +[SecCoreAnalytics sendEventLazy:builder:] + 187
9 com.apple.security 0x00007fff222e91c2 __countLegacyAPI_block_invoke.11 + 168
10 libdispatch.dylib 0x00007fff201767c7 _dispatch_client_callout + 8
11 libdispatch.dylib 0x00007fff2017796b _dispatch_once_callout + 20
12 com.apple.security 0x00007fff222e9118 countLegacyAPI + 460
13 com.apple.security 0x00007fff2211fe1d SessionGetInfo + 40
14 com.apple.LaunchServices 0x00007fff2088bbb9 invocation function for block in GetOurLSSessionID() + 36
15 libdispatch.dylib 0x00007fff201767c7 _dispatch_client_callout + 8
16 libdispatch.dylib 0x00007fff2017796b _dispatch_once_callout + 20
17 com.apple.LaunchServices 0x00007fff20839b81 NormalizeLSSessionID(LSSessionID) + 100
18 com.apple.LaunchServices 0x00007fff208374da _LSApplicationCheckIn + 58
19 com.apple.HIServices 0x00007fff255ea86c _RegisterApplication + 6665
20 com.apple.HIServices 0x00007fff255e8d78 GetCurrentProcess + 23
21 com.apple.HIToolbox 0x00007fff288b8a1f MenuBarInstance::GetAggregateUIMode(unsigned int*, unsigned int*) + 63
22 com.apple.HIToolbox 0x00007fff288b89a9 MenuBarInstance::IsVisible() + 51
23 com.apple.AppKit 0x00007fff22b365fb _NSInitializeAppContext + 35
24 com.apple.AppKit 0x00007fff22b342fa -[NSApplication init] + 417
25 com.apple.AppKit 0x00007fff22b33f39 +[NSApplication sharedApplication] + 120
26 com.adobe.Photoshop 0x0000000104db3e5d 0x102568000 + 42253917
27 com.adobe.Photoshop 0x000000010497c9ff 0x102568000 + 37833215
28 com.adobe.Photoshop 0x0000000102e3f8a0 0x102568000 + 9271456
29 com.adobe.Photoshop 0x0000000102e40331 0x102568000 + 9274161
30 libdyld.dylib 0x00007fff2033d621 start + 1

Thread 1:: com.apple.rosetta.exceptionserver
0 runtime 0x00007ffdffda4238 0x7ffdffda2000 + 8760
1 runtime 0x00007ffdffdae354 0x7ffdffda2000 + 50004
2 runtime 0x00007ffdffdaf1f8 0x7ffdffda2000 + 53752

Thread 2:
0 runtime 0x00007ffdffdfc99c 0x7ffdffda2000 + 371100

Thread 3:
0 runtime 0x00007ffdffdfc99c 0x7ffdffda2000 + 371100

Thread 0 crashed with ARM Thread State (64-bit):
x0: 0x00007ffe959ba1f0 x1: 0x0000000117ee7260 x2: 0x00007fff202b75de x3: 0x00007ffe9665f614
x4: 0x00007ffe959ba1e0 x5: 0x0000000000000000 x6: 0x00007fff884df9b0 x7: 0x00007fff884df9b0
x8: 0x0000000117ee7260 x9: 0x00007ffe9660306c x10: 0x0000000000000385 x11: 0x00000000000000ee
x12: 0x0000000000000273 x13: 0x00007ffe85248285 x14: 0x000602050171034a x15: 0x00007ffe85248e89
x16: 0x0000000000000004 x17: 0x0000000000000004 x18: 0x8000000121711b90 x19: 0x00007ffe959ba1e0
x20: 0x000000012191c338 x21: 0x000000012191c348 x22: 0x00007ffdffe20ca0 x23: 0x000000012191c338
x24: 0x0000000000000000 x25: 0x0000000121711b58 x26: 0x000000012191c260 x27: 0x0000000000000000
x28: 0x000000000000000a fp: 0x0000000121711aa0 lr: 0x3d6efffdffdc46d0
sp: 0x0000000121711a80 pc: 0x00007ffdffdc46dc cpsr: 0x00000000
far: 0x0000000117ee7278 esr: 0x92000046

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Adobe Community Professional ,
Apr 06, 2021 Apr 06, 2021

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You're using Photoshop 21.0.3 with macOS 11.2.3 (Big Sur)?

As per Photoshop, Apple Silicon, and Big Sur | macOS 11:
"Photoshop 21.x and earlier have not been tested for compatibility with macOS Big Sur (version 11)"

Is there any reason for not upgrading to the latest Photoshop version (Photoshop 2021 / 22.3)?

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New Here ,
Apr 06, 2021 Apr 06, 2021

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I updated to version 22.3.0 of Adobe Photoshop 2021 just now, but the problem persists.

Process: Adobe Photoshop 2021 [1605]
Path: /Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/MacOS/Adobe Photoshop 2021
Identifier: com.adobe.Photoshop
Version: 22.3.0 (22.3.0)
Code Type: ARM-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe Photoshop 2021 [1605]
User ID: 501

Date/Time: 2021-04-06 19:25:07.227 +0800
OS Version: macOS 11.2.3 (20D91)
Report Version: 12
Anonymous UUID: B306E545-51CD-266A-89A6-EF94444D71F3


Time Awake Since Boot: 1000 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: DYLD, [0x2] Wrong architecture

Application Specific Information:
dyld: launch, loading dependent libraries

Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/LogSession.framework/Versions/A/LogSession
Referenced from: /Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/MacOS/Adobe Photoshop 2021
Reason: no suitable image found. Did find:
/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/MacOS/../Frameworks/LogSession.framework/Versions/A/LogSession: mach-o, but wrong architecture
/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/MacOS/../Frameworks/LogSession.framework/Versions/A/LogSession: mach-o, but wrong architecture

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